Garderobe Anmeldelser 

99
•
TrustScore 2.5 ud af 5

2,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

الموقع تمام ماعلي شي بس الشنطة كانت في عيوب لم توضح بالصور ولا يوجد تفاصيل والمشكلة ان المندوبة الي تتواصل معاي كانت ماتتكلم الا باللغة الانجليزية ولم احصل على مرادي والامور المتعلقة بمواصفات الشن... Se mere

Bedømt til 1 ud af 5 stjerner

Don’t trust the website offer They are offering (Cash back) for Christmas. After I bought a chanel bag , the customer service agent called and told me that DHL cost is higher during th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Only have bought not sold yet (commission they are charging on the higher end of the spectrum) but the experience has been excellent so far. Friendly customer service, items are properly described on... Se mere

Virksomhedsoplysninger

  1. Genbrugsbutik
  2. også i
  3. Butik med modetilbehør
  4. Smykkeforretning
  5. Taskebutik

Oplysningerne kommer fra forskellige eksterne kilder

The best selection of preloved luxury fashion items. Find authentic items from Chanel, Hermes, Christian Dior, Louis Vuitton, Prada, Gucci and so much more.


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

99 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(99)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The best place to shop luxury and…

The best place to shop luxury and sustainable!
I have been shopping in Garderobe for 10 years. The team is passionate and very professional. I highly recommend this place for all fashionistas!

28. juli 2022
Uopfordret anmeldelse
Garderobe-logo

Besvarelse fra Garderobe

Hello Géraldine,

Thank you for taking some time to sharer with us this amazing feedback!

We are always happy to help and it's customers like you that keeps us motivated. We always make sure that customer satisfaction is our top priority and we look forward for your next visit and serving you!

Kindest Regards
Garderobe Team

Bedømt til 5 ud af 5 stjerner

Great first experience

Great first experience: I got two dresses and a pair of shorts; everything looks brand new and its very carefully packaged. I will surely buy again at the Garderobe.

28. juli 2022
Uopfordret anmeldelse
Garderobe-logo

Besvarelse fra Garderobe

Hello Ledenah,

Thank you for taking out some to time to share this wonderful feedback!

We are very happy to know that you had a great experience and we look forward to serving you again.

Kindest Regards,
Garderobe Team

Bedømt til 5 ud af 5 stjerner

Best resellers of luxury bags

I love the bag I bought at Garderobe! The person I was dealing with was very helpful and knowledgeable.
I love their selection and high quality of the products compared to other re-sellers in Dubai.

14. februar 2022
Uopfordret anmeldelse
Garderobe-logo

Besvarelse fra Garderobe

Hello Shriya,

Thank you for taking out sometime to share this wonderful feedback!

Customer satisfaction is our top priority and it's customers like you that keeps us motivated.
We look forward to serving you again.

Kindest Regards,
Garderobe Team

Bedømt til 1 ud af 5 stjerner

Don’t trust the website offer

Don’t trust the website offer

They are offering (Cash back) for Christmas.
After I bought a chanel bag , the customer service agent called and told me that DHL cost is higher during the holiday season, therefore we will pay them the extra charge from your cash back + they didn’t ship the item 7 days later .

So I am facing a delay on the delivery and not going to receive the cash back.

I am still waiting for their reply.

This is the last time I buy from them

They are not suitable for selling luxury items , the are unprofessional .

Not recommending them at all.

28. december 2021
Uopfordret anmeldelse
Garderobe-logo

Besvarelse fra Garderobe

Hello Bayan,

We are very sorry to hear that you were not satisfied with our service.

You have been a loyal client for several years and you have kept a good review about us until this unfortunate experience.
As we mentioned to you when we reached out in December when this situation happened, if the selection at check out is not express shipping, then the regular range of shipping will apply.

Your order value was high and as it was the Holiday season, the insurance of the item was higher than usual. We paid the extra shipment charges as form of cash back and in addition we offered you another cash back voucher (this was sent to you by email) as a form of apology.

We truly apologize about this unpleasant experience and we hope you will continue shopping with us in the future.

Kindest regards,
Garderobe Team

Bedømt til 5 ud af 5 stjerner

Doesn anybody know how much are the…

Doesn anybody know how much are the import duties and taxes for Saudi Arabia for 2 gucci products, 6000 AED ?

Thank you very much!

25. september 2020
Uopfordret anmeldelse
Garderobe-logo

Besvarelse fra Garderobe

Hello Michaela, hope you are well.
The import duties for Saudi Arabia depends on the item weight and value and it differs from time to time. However, we do not have any information with regards to how the charges would be like hence we recommend our clients to keep an eye out on the import taxes when ordering from international borders.

Best,
Garderobe Team

Bedømt til 1 ud af 5 stjerner

BE VERY, VERY CAREFUL: MY "AUTHENTICATED" ITEM TURNED OUT TO BE A FAKE .

-I ordered an Emilio Pucci shirt online. It was described as exactly that, with absolutely zero reference to any fundamental changes to the stitching and shape.

-When I went to pick it up, I realised it looked fake and did not have a label.
-The receptionist and then the manager denied it till they were blue in the face. I insisted they show it again to the authenticator.
-The manager came back out. This is what she said:
"The print part of the shirt is Pucci. But the panels in the side and at the bottom have been added by the last user" (non-Pucci, local tailor alteration - cheap cloth that completely changed the design).

That's like selling me a Chanel necklace and saying: These beads are real Chanel, these ones are from Satwa.

They refunded the money - then I got a call from the manager apologising but continuing to insist the product is still an Emilio Pucci shirt despite the cloth inserts, design change and no label. You can also see that in the response below . I wonder if any Pucci store would call it a genuine Pucci shirt with its newly added white side cloth panels and tacked on blue hem. What do you think?

Be careful of what you buy, make sure all parts of the product are by the claimed designer. Not just the front and the back of the shirt.

31. august 2020
Uopfordret anmeldelse
Garderobe-logo

Besvarelse fra Garderobe

Hello Naheed,

Thank you for your feedback.

Following up on the phone conversation we had, the Emilio Pucci dress is not fake, it had just been altered. If there are any alterations or anything with the products we have, we do let our clients know. We have been in business for 10 years and we are not in the business of selling fake items. We authenticate each and every shoe, bag, clothing and accessory that is submitted to us. We put all our items through a vigorous authentication process and if we have an ounce of doubt, we do not accept it.

We are very transparent and we have no intention of selling fakes or inauthentic items, this is not our business model.

If you have any further questions/concerns we do encourage you to send us an email at customercare@garderobe.ae

Thank you,
Garderobe Team

Bedømt til 3 ud af 5 stjerner

الموقع تمام ماعلي شي بس الشنطة كانت في…

الموقع تمام ماعلي شي بس الشنطة كانت في عيوب لم توضح بالصور ولا يوجد تفاصيل والمشكلة ان المندوبة الي تتواصل معاي كانت ماتتكلم الا باللغة الانجليزية ولم احصل على مرادي والامور المتعلقة بمواصفات الشنطة غير واضحة وياليت يتم ترجمة الموقع باللغتين وبالذات بما يتعلق بعيوب ومواصفات السلعة

13. juni 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing service and very fast…

Amazing service and very fast responding stuff ! It got shipped to me to Saudi Arabia in less than five days I definitely would use it again everything on their website is priced at reasonable and amazing prices that would suit everyone I would definitely recommend it to everyone!

28. april 2020
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

It was disappointed

It was disappointed, because I already asked u of the item is still available and u have confirmed me “yes”
But after I did my shopping online , u easily called me after one day saying sorry it is sold out . Ohhhhh my God 🤬.. why ( I was so happy I got the watch )

13. marts 2020
Uopfordret anmeldelse
Garderobe-logo

Besvarelse fra Garderobe

Hello Al.yafeaia Madiha,

Thank you for your feedback.
Many apologies for the inconvenience caused. It is our top priority to satisfy our customers in the best way possible.

Have you any queries or suggestions, please send us an email at customer care@garderobe.ae

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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