Wir haben im Januar 26 ein Badefass bei Gardenvity bestellt. Trotz leichter Kommunikations-Probleme bei den Lieferterminen ist von der Bestellung bis zur Lieferung alles super gelaufen. Das Badefass... Se mere
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Se, hvad kunderne siger
Gardenvity hat mich aufgrund der transparenten und guten Darstellung auf der Webseite überzeugt. Hier werden alle Komponenten perfekt dargestellt, so das ich den für mich passenden Hot Tub finden ko... Se mere
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Nous avons reçu notre bain nordique dans les délais impartis et nous sommes plus que satisfaits de la qualité, nous avons pris notre 1er bain hier et l'avons vraiment beaucoup apprécié. La communi... Se mere
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Abgesehen davon, dass wir absolute Fans von unserem Badefass sind und es schon einige Jahre im Gebrauch ist, ist der Support und die Kundenorientierung herausragend. Auch wenn lange nach Garantie noch... Se mere
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Virksomhedsoplysninger
Om Gardenvity I Wood fired hot tubs
Skrevet af virksomheden
🔥 Premium Wood-Fired Hot Tubs for Outdoor Relaxation
At Gardenvity, we design and deliver high-quality wood-fired hot tubs with ergonomic acrylic or fiberglass inserts and food-grade stainless steel heaters.
We offer a range of filtration options – from a classic sand filter to our innovatively engineered premium filtration system with a UV-C lamp and integrated 3kW heater.
Jet placement is no accident – we’ve spent years refining the number and positioning of hydro massage jets to deliver an optimal spa experience. These are beautifully complemented by optional air bubble jets and underwater LED lighting, taking your soak to the next level.
We also provide a variety of thoughtfully selected accessories – all based on customer feedback and practical outdoor use, because we understand exactly what’s needed to make every hot tub moment even better.
Why choose Gardenvity?
🛠️ Expert-selected configurations with special pricing – carefully chosen to meet real customer needs
💬 Exceptional customer service – friendly and responsive support team always ready to help
🧱 Durable materials – built with premium components for long-term use in any weather
🚚 Delivery across the United Kingdom, Germany, Austria, Poland, Czech Republic, France & more – we are continuously expanding across Europe
✅ 2-year warranty on all hot tubs.
🔧 Customize your spa experience – your way
We offer a selection of configurable hot tubs that you can tailor to match your own style and expectations – from cladding and insert colours to the number of massage jets, LED lights, filtration systems, and accessories.
If you don’t find your perfect match in our list of pre-configured models – just wave your magic wand and create your own unique hot tub, designed exactly the way you want it.
Ready to enjoy spa time in your own garden? Visit Gardenvity and explore the possibilities.
Kontaktoplysninger
Baršausko 87-8, 51383, Kaunas, Litauen
- +44 20 3769 2783
- info@gardenvity.co.uk
- gardenvity.co.uk
4,7
Fremragende
204 anmeldelser
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Fantastic experience from start to finish
Fantastic experience from start to finish. Milda was professional and answered all our questions with expert knowledge. We were updated with delivery and communication was excellent. Arrived on time and the quality is amazing. So happy with our Gardenvity wood fired hot tub. Would recommend Gardenvity.
28. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you, Ryan!
We always encourage our customers to ask questions about just anything related to wood-fired hot tubs. And not just ask, but they can also arrange an online Live Demonstration to see the hot tub in action and ask anything on the spot.
We're very pleased with your such a positive experience getting a hot tub to enrich your garden - happy hot tubbing!
Toller Service
Toller Service, wir sind total begeistert. Der Bestellablauf, die Kommunikation und die Lieferung, alles verlief Problemlos, freundlich, so wie man es gerne hat.
Vielen Dank!
26. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Vielen Dank für diese nette Bewertung. Wir versuchen alle unsere Kunden vor dem Kauf eines Badefasses eingehend zu beraten und natürlich auch nach dem Kauf in Kontakt zu bleiben. Wir wünschen Ihnen eine schöne Zeit im Badefass!
Amazing product
We couldn't believe 3 days after we made our payment our hot tub arrived! The delivery driver was excellent, he managed to get the tub down our garden onto the slab with minimum fuss and set it up quickly.
The tub heated up as quick as claimed and was amazing to relax in !
All the Gardenvity team are amazing, very helpful !
We are beyond happy with our purchase and highly recommend them to anyone thinking of making a purchase .
Thanks guy's
Rob and Anna.
15. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Hi Rob and Anna,
we're so happy about your fantastic experience!
Please remember to come back to our website with a rich base of information on using your hot tub efficiently and safely.
Happy hot tubbing!
A few tweaks needed but still great 😊
I opted for the full package 8-10 person hot tub. A very speedy delivery, delivery guys where great and very friendly. Hot tub looks great and we love the lid that’s it’s so easy to put on off and if folds back. Heats really quickly.
A few issues may need addressing that would make the hot tub feel much safer.
- the electrics and filter are in the same compartment so we did have an issue where watcher poured all over the electrics. The electric sockets really need to be covered better and be able to have the waterproof covers that close when the plugs are in or even a splash hood to prevent water getting near the sockets.
The metal tray that comes with it , rusted after 1 day of getting wet and stained our patio.
We also think there is a lot of spare room under the hot tub that would benefit massively from an extra door for storage to house logs, fire starter, lighter, cleaning sponges, thermometer.
The water only really last us 2 days before it starts to smell even with the filter so we are playing around with different things to try. Although we are having to empty it and refill a lot more that we where expecting we still feel it’s better than sitting in chlorine.
15. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you very much for both your review and concerns, Claire. We're happy your delivery went super smooth, and the hot tub adds joy to your garden!
To address your suggestions and concerns,
- As for electricity - the current electric sockets used in Gardenvity hot tubs are equipped with an RCD ( Residual current device) which protects both the electric hot tub devices and yourself from any current leakages. The relay will switch off all the components should anything happen that might cause a risk to equipment or the user. At the very moment, our R&D team is working on improving the standards of our products which include the electric sockets.
- As for water splashes when doing the filter maintenance work. Please always double-check if the water filter inlet/outlet hoses are plugged at the hot tub liner. When both holes are blocked, only a minimum amount of water will run out slowly and safely when opening the filter cap since there is no water pressure. Try and open the cap very slowly, so even if some water does get out, it will not run over the mains sockets.
- Thank you for the insights on benefiting from the spare room under the hot tub. However, we must discourage you and anybody else from using it for storage for the following reasons:
1. All the electric devices used in the Gardenvity hot tub require a proper ventilation for cooling - especially the air jets compressor. It needs enough air circulation around. Thus, no objects should be placed nearby that could affect adequate ventilation.
2. When storing firewood logs, there is a risk of damaging the fibreglass insert walls, air hoses and other devices or parts installed under the wooden cladding.
3. If stored unstably, firewood logs may fall and damage some hot tub parts or the integrated devices. We should let you know that the damages incurred could not be subject to our warranty in such a case.
- Regarding the condensation drip tray - thank you for letting us know about it getting rusty. We are currently looking for a different make to replace the item which does not meet our standards.
- The water filter alone will not solve the problem of decreasing water quality. We always emphasize the need of using suitable non-chlorine water treatment products. Our detailed article on water treatment might be of great benefit to you: https://knowledge.gardenvity.co.uk/en_GB/175002-featured-articles/tips-for-ensuring-pristine-water-hygiene
Thanks again for your truly valuable review and suggestions that help us improve.
Happy hot tubbing!
Ordered and was delivered within 2…
Ordered and was delivered within 2 weeks professional and helpful delivery staff all answers to emails and phone calls answered great company would definitely recommend
9. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you, Lee. We're happy to know you've had all your expectations fulfilled. 2 weeks' delivery of a hot-tub-sized item is quite fascinating, isn't it? But yes, with Gardenvity, it's a standard!
Please remember that our lines are also open for any of your questions - we'll enjoy advising you on using the hot tub, its maintenance or anything else.
Happy hot tubbing!
Just faultless customer service...
Just faultless customer service and an excellent product. If you are in the market for a wood fired hot tub, Gardenvity are my recommendation.
9. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Many thanks for your recommendations, Rob!
We appreciate your good words and wish you endless moments of relaxation and joy in the new centrepiece of your garden.
High quality product, wonderful customer service and delivery team.
High quality product, great customer service, very fast delivery, great communication. Great price.
Having done lots of research, we chose the wood fired hot tub from Gardenvity and are thrilled with the result.
We opted for full installation and very pleased with results. Delivery was seamless, with lots of communication. Installation was done methodically and with attention to details. The Tub itself feels very high quality, really comfortable and is going to be used often. The curved steps are well worth the money, beautifully made and easy to use, no concern about missing them as you get out. The bubbles are perfect not too vigorous but a gentle massage to make it perfect. The filter is quiet and the lights add a sense of fun in the evenings. The whole thing feels like a quality item, and behaves like one too. It looks identical to the beautiful pictures on the website. All questions were answered immediately and the live demo (we watched a recorded one) answer all the silly questions you might have.
(yes this is the same as the review I gave in google but worth saying again!)
1. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Sarah, thank you again, and it's never too much to appreciate something worth saying a good word out loudly! We believe your experience will help somebody else who find themselves still sitting on a fence.
Great product
Great product, great responsive service. Still surprised how well a wood fired tub works! Note: don’t go too heavy firing up. If the flames in the oven go out, it doesn’t mean that it is no longer heating up the water! Only gripe, the chimney fitting needs some attention. Doesn’t feel as secure as I would have wanted but NOT a deal breaker.
1. juli 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you, Neil, for your rate and feedback!
You're absolutely right about overdoing with heating. One may want to keep burning more and more logs, but embers in the heater will also do the job at a later stage, with no need for flames all the time.
The chimney construction, as you said, needs some attention when assembling it. Our team is always ready to advise on any issues whenever something seems wrong. Most of the time, these issues only need some quick fixes that customers can do themselves easily when they know what's wrong.
And it's been a while now since we've included a special bracket in a standard package to make the chimney even more sturdy and stable.
We wish you all the best hot tubbing!
The hot tub arrived within a week of…
The hot tub arrived within a week of ordering and was delivered and installed in our garden professionally and in a cheerful and efficient manner.
9. juni 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you for your good words, and we're happy the installation crew were sharing professionalism and joy with you!
While we'll be working on maintaining the unparalleled delivery time, we hope you'll spend the time surrounded by warm water and your loved ones.
Thanks again, and happy hot tubbing!
Five star tub and 5 star service
Five star tub and 5 star service. The staff are extremely helpful and kept me updated regarding delivery date and time. When the tub arrived the delivery driver went over and above to get it into our back garden over difficult ground. I would definitely recommend this company.
9. juni 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
We're very excited about your most positive experience with the hot tub and its delivery! We wish you lots of truly relaxing - and joyful! - moments in your garden reconnecting with the ones you love.
Thanks again, and happy hot tubbing!
Wir genießen diesen Hot-pol schon…
Wir genießen diesen Hot-pol schon einige Wochen und sind sehr begeistert von der Qualität. Auch der Kundenservice ist erstklassig. Aufgrund meiner Erfahrungen könnte ich Gardenvity jedem weiter empfehlen !!!
3. juni 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Herzlichen Dank für Ihr positives Feedback über uns. Wir freuen uns, dass unser Badefass Ihnen so schöne und positive Emotionen vermittelt und Sie nun jeden Abend die warmen Wasserspritzer in Ihrem Garten inmitten der Natur genießen können!
Amazing company - fantastic service - great quality!
What a wonderful company to deal with! From initial enquiry through to day of delivery Diana and Milda kept us so well informed. We live down a steep drive so logistically getting the tub delivered was a challenge. But the delivery men were so so helpful, and patient in the pouring rain! The tub is finally set up in our garden, the quality is incredible - so well made, better than we expected! Our young kids are loving the tub, it's been the best de-stress gift to our family after such hectic times. Cannot recommend this enough. Thank you!
28. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you for such a beautiful roundup, Gaël!
Seeing you so happy with the hot tub and Gardenvity's service makes us feel proud.
Always feel free to contact us for help or advice on using and maintaining your lovely wooden asset.
Thanks again, and happy hot tubbing!
Excellent all round experience
Excellent all round experience , From initial order through to delivery, good communication and support throughout .
Delivery man was very helpful, helping us get the tub almost to its final position , a task made even more difficult in the typical British weather ☔️ .
Tub was wrapped and protected well during transit and arrived in perfect condition ,
All components look and feel high quality and we are looking forward to relaxing in the hot tub for years to come .
21. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you very much, indeed, Gary.
We have no doubts you've bought yourself a present that will guarantee truly relaxing moments for many years to come!
We continuously work on product improvements, so it's good to read when our customers feedback on the high quality of the unit.
Thanks again, and we wish you lots of relaxing, joyful moments in your wood-fired hot tub!
Great service and product
The team at Gardenvity were responsive, positive and helpful at every stage of the process and the hot tub is excellent quality. I highly recommend them.
21. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Dear Toby,
we genuinely appreciate your feedback. We now wish plenty of opportunities for you to reconnect with your loved ones - and your inner self - in those moments of stillness in your new hot tub as you listen to the cracking sound of worries burning away...
Thanks again, and happy hot tubbing!
Fantastic company
Fantastic company. Even in a pandemic we still received our hot tub in two weeks and are made up with it.
15. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you Clare!
Our strategy decisions made it possible to guarantee such a quick turnaround, and we're delighted to see how it makes our customers even happier.
Enjoy and relax in the new centrepiece of your garden!
Gardenvity hot tub
We purchased our hot tub last summer after lockdown as a treat to ourselves instead of a holiday. Having compared products and prices online, the Gardenvity tub and deal stood out. We are thrilled with the quality of the tub - it certainly matches everything stated on their website. Milda and Daina were excellent in keeping us informed and in responding quickly to any queries we had about the product and its delivery. Only snag was that the delivery men could have been more involved in helping us move the tub to its desired spot - that's why 4 stars and not 5. I know Daina took the issue up with the delivery men afterwards, and am confident that this is unlikely to happen again. Much cheaper to run than an electric one, and great fun firing it up. Very atmospheric on a cold winter's evening! Go for it.
14. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you Peter - it really seems like your decision to get a wood-fired hot tub added great value to your garden. Your experience with it sounds inspiring!
Re. the only snag you've mentioned, at the time you bought your hot tub, we could only offer a free kerbside delivery. Your situation and feedback actually inspired us to think of ways to include a full delivery & installation service for an extra fee, which we’ve been offering for quite a while now with our partners in the UK. And it truly helps some people who do not have the necessary tools or manpower to handle placement of such a large item completely hassle-free.
So, thank you very much indeed! Feel free to contact us again for any advice. Happy hot tubbing!
1st Class Product & Customer Service
We decided to purchase a wood-fired hot-tub from Gardenvity in Feb 2021 following much research on different websites. Our purchase was supported all the way by Milda who was instrumental in us deciding to purchase. Milda was at the end of the phone whenever we had a question and was super helpful. The hot-tub arrived promptly and was installed professionally. We’ve spent many hours enjoying the hot-tub snd love the fact that it’s eco-friendly. The tub looks even better than the photos - a little luxury we wish we’d decided to purchase decades ago! Thanks Gardenvity for a great experience👍
14. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you very much, indeed, Gaynor! We're truly happy to know that Gardenvity hot tub exceeds your expectations. It's almost fascinating to have an item that is eco-friendly and heating so fast, isn't it?
And yes, Milda is a gem in our team, we'll definitely forward your warm words to her! Happy hot tubing!
Great product and fantastic…
Great product and fantastic communication from beginning to end. It is really easy to heat and clean the hot tub and we are very happy with it.
12. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you for your good words, Deborah -- it's been a pleasure to have you as our customer all the while!
Fibreglass liner is indeed super easy to clean, but please remember that it's chlorine-sensitive, so we always advise avoiding any chemicals (sanitisers, cleaners) that includes this material.
Thanks again, and we wish you the happiest hot tubbing!
A highly recommended, wonderful product
A wonderful product and exceptional service from Gardenvity. The website was user friendly allowing ease of choice and from placing the order, making payment and taking receipt of the product we were very impressed. Very helpful and friendly staff. The hot tub has added a new dimension to being outdoors whatever the temperature. Highly recommended.
11. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Rosa Mari, we can't appreciate your feedback more!
We worked hard on creating what you call a user-friendly website to sell hot tubs. Knowing how much hassle choosing such a product may involve, we've narrowed down the buying options to choose what really matters without the need to become a hot tub expert. It's heartwarming to see how it made your choice simple and confident.
Feel free to contact us again with any question you may have about using or maintaining the new centrepiece of your garden.
Many thanks, and happy hot tubbing!
Excellent customer service all through…
Excellent customer service all through ordering and delivery. It’s a big delivery and ours was up a tricky driveway with a slope but the driver was determined but we still had 4 helpers to manoeuvre into final place. We’ve had the hot tub for around 10 months and we love it and use most weekends especially over winter. No issues once we sorted the filter at the start ( an email to Gardenvity and they told us what to try) so I recommend them for the quality of product and customer service.
11. maj 2021
Uopfordret anmeldelse
Besvarelse fra Gardenvity I Wood fired hot tubs
Thank you for the good words, Serena!
You've probably learned everything about your hot tub inside-out in the 10 months of using it, and we're happy to know it's become a significant part of your weekend agendas. Still, if there's anything you want our advice for, our team will gladly take your call.
Many thanks again, and happy hot tubbing!
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