Initially, I was disappointed to receive a poorly packaged plant and to have something missing from my order. However, when I contacted Koeman, they sent a replacement order very quickly. Perhaps a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Items were well packaged and labelled. The only downside was the delivery agent in France, Collé Prive, who announced a delivery time of sometime within three days. The attempted delivery whilst y was... Se mere
AVOID!!!! Website says 'orders are ALWAYS shipped within one day'. LIES. Placed an order on a Monday, nothing received Tuesday, nothing received Wednesday, so chased by email. No response (website al... Se mere
I have purchased from numerous online sources in both Uk and Continental Europe and my Siberian Irisis arrived promptly and better packed than anyone else could manage. Not the cheapest but I was very... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your online garden centre for top quality Bulbs, Seeds, Plants and Gardening Supplies! Garden Centre Koeman is the leading online garden centre in the Netherlands and the UK! Let us inspire you with our exclusive range of flower bulbs, garden seeds and perennials. As well as plants, we have a wonderful range of quality garden tools (Gardena, Burgon & Ball, Haws, Rostaing) and affordable pet supplies. If you are looking for a quick, easy and safe way to buy your garden supplies online, then you have come to the right place! Easy to buy and with a guaranteed quick delivery!
Kontaktoplysninger
Industrieweg 56, 1613KV, Grootebroek, Holland
- gardencentrekoeman.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent plants well packaged
Excellent plants well packaged. Slight delay but kept informed. Very pleased.
Follow up to my review below
Follow up to my review below. After several phone calls I got an order number and an email and then a few days later we’re despatched. Plants themselves are fine but alll in all a lot of hassle and I would not order from here again.
DO NOT ORDER HERE
DO NOT ORDER HERE !
MY ORDER NEVER ARRIVED and contact with the company is not possible.
SCAM and total RIP !
The plants arrived in quite a short…
The plants arrived in quite a short time,considering the problem with COVID.
My partner was pleased with the packaging of the items.
Waiting for better weather so can be put in site.
Yours
R A Lloyd.
I’ve received everything in perfect…
I’ve received everything in perfect condition, well packaged and alive. Fast delivery
Great plants fast delivery
Order sent quickly, well packaged and delighted with the quality of the plants
Customers beware
Customers beware, this company fails to deliver as promised, and when you complain they make excuse after excuse to not return your money.
I have waited over four months now, and have received no goods or refund.
Stay well away !,
All arrived in super condition.
Very fast delivery. All cannas (tubers) arrived in super condition. Signs of growth on each. Just need to plant in pots and keep frost free.
All plants arrived quickly and in good…
All plants arrived quickly and in good condition and at a good price. Had a problem trying to pay with PayPal now we’re out of EU but quickly resolved with helpful customer services.
Received only part of my order informed…
Received only part of my order informed Koeman. Received no reply
Terrible customer service and delivery
I have recently received my third order this year from this company. Although taking around two weeks to arrive, the quality of the first 2 orders was good and value for money. The third order took over three weeks, most of the plants dead or dying. They have agreed to replace the salvia which arrived completely dead but not the others which I would not have taken even if free. I have been advised by the company just to pull off all the dead bits plant everything and it will all come back next year...I will not use this company again. They need a different delivery system. Covid is not the problem as other seem able to deliver promptly.
The worst online plants purchase…
The worst online plants purchase experience.
There is no one of.
totally rubbish. a plant I spend 17.99, just one leave on, even I don't know what is that. if these plants are in garden centre on sale, I won't pay £2 to get it.
just one word. AVOID
Beautiful plants, very pleased.
Having read the reviews I was nervous about making this order but I couldn't find spessart geraniums elsewhere so I took a chance. So pleased I did! They arrived in the allotted time and were extremely well packaged. Beautiful little green plants all in perfect condition.
Absolutely awful
Absolutely awful. The first half of my order was pure rubbish and delivered late. The second half has not arrived after 5 weeks and there is absolutely no response to emails. Just managed to talk to a human being after trying to call 20+ times. "We have more orders than we can handle, blah, blah, blah..." Well don't take more orders than you can handle! TO BE AVOIDED AT ALL COSTS.
Avoid, as well as all associated websites
Left the same review for flowerbulbsinc!
Ordered bulbs on the 17/04 as website stated throughout the ordering process that they offered next day delivery (with a .co.uk site assumed UK based seller). Confirmation email then stated 12 working days for delivery which at a push would have been fine for the £100+ worth of bulbs ordered. Fast forward to the 02/05 and after countless emails via the website, unanswered calls, and emails to various Koeman emails and them bouncing back I’m having to pursue a refund via PayPal as no dispatch and no response to any of my requests. It’s taken until 16/05 to get the money refunded. Communication is beyond a joke!
I will never use this company again!!
I will never use this company again (also known as flowerbulbsinc). We placed 2 orders with them with a combined value of well over £100. The orders were incredibly delayed with promised update emails never arriving. I emailed them twice but never got a response. Phoned them twice but got no answer. When the plants finally arrived the Blueberry plant was just sticks and another plant was a stick with one leaf. Certainly not worth the money. 3 other plants, all the leaves are yellow and Im not convinced they will survive. In the pack of Alstroemerias all the root stock had disintegrated so not sure if I will get any plants to grow. In the pack of papvers one of the 5 roots was totally rotten with the others damp and potentially no good. On the plus side the refund for plants they were unable to supply (which in itself is annoying for a supposedly online store that they cant track availaibilty properly) did arrive promptly however the overall experience was very disappointing with no communication, some half dead plants, some dead plants and a waste of money for plants that you wouldnt look at in a land based nursery and might not grow. Will not buy from again.
2 orders, dead/mouldy plants, no response from customer service
I have ordered twice from this company. As I assumed I had been unlucky the first time when plants arrived dead and I didn't hear anything back despite contacting customer support. The second time I ordered, among several things, 5 packs of gysophilia. Inside the tubers were rotten and the elastic band tying them together had cut through them. In theory I'd bought 5 packs of 5 i.e. 25 plants. Between all the packets I only found 6 plants that weren't mouldy and rotten. Again I have had no reply from customer services despite both emailing and filling in the online form on the website.
A SCAM BUSINESS
Ordered wasp traps from this company. The order never arrived. When tried to call, there was no answer despite calling over several days. No response to emails. Reported this company to the fraud department. Do not order or buy anything from this company
AVOID!!!!
AVOID!!!!
Website says 'orders are ALWAYS shipped within one day'. LIES. Placed an order on a Monday, nothing received Tuesday, nothing received Wednesday, so chased by email. No response (website also says all contact responded to in 24hrs - LIES). Chased again twice on Thursday, still no response. Then had automated email Thursday evening saying order had been delayed and 'should' be despatched Friday. Telephoned on receipt of email to request delivery upgraded to Saturday, no response and request ignored. Total and complete lack of response or communication and complete lack of customer service. All especially galling after a hefty £7.99 delivery charge for a few bulbs. Avoid these sharks
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