Initially, I was disappointed to receive a poorly packaged plant and to have something missing from my order. However, when I contacted Koeman, they sent a replacement order very quickly. Perhaps a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Items were well packaged and labelled. The only downside was the delivery agent in France, Collé Prive, who announced a delivery time of sometime within three days. The attempted delivery whilst y was... Se mere
AVOID!!!! Website says 'orders are ALWAYS shipped within one day'. LIES. Placed an order on a Monday, nothing received Tuesday, nothing received Wednesday, so chased by email. No response (website al... Se mere
I have purchased from numerous online sources in both Uk and Continental Europe and my Siberian Irisis arrived promptly and better packed than anyone else could manage. Not the cheapest but I was very... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your online garden centre for top quality Bulbs, Seeds, Plants and Gardening Supplies! Garden Centre Koeman is the leading online garden centre in the Netherlands and the UK! Let us inspire you with our exclusive range of flower bulbs, garden seeds and perennials. As well as plants, we have a wonderful range of quality garden tools (Gardena, Burgon & Ball, Haws, Rostaing) and affordable pet supplies. If you are looking for a quick, easy and safe way to buy your garden supplies online, then you have come to the right place! Easy to buy and with a guaranteed quick delivery!
Kontaktoplysninger
Industrieweg 56, 1613KV, Grootebroek, Holland
- gardencentrekoeman.co.uk
3,6
Middel
66 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My order arrived in a week time
My order arrived in a week time. All plants were healthy and very well packed. Happy with my order, will definitely recommend them.
9. oktober 2024
Size of the products (plants) in the…
Size of the products (plants) in the picture doesnt match with the items delivered
11. september 2024
Besvarelse fra Gardencentrekoeman.co.uk
Hello Vimal,
Thank you for reaching out to us. I'm sorry to hear that the plants you received do not match the size expectations set by the pictures on our website. We always aim to provide clear and accurate images, and I apologize if there's been any confusion.
Could you please send us a photo of the plants you received? This will help us understand the issue better and find a suitable solution for you.
Looking forward to your response.
Poor quality plants
Well packed certainly, but the plants in the package were far from well. They had hardly any leaves left, and one of the saplings was microscopic. Time only shows will they survive. Two stars only because they were not dead!
30. juli 2024
Besvarelse fra Gardencentrekoeman.co.uk
Hello Juha,
Thank you for sharing your feedback, and I'm sorry to hear that the plants didn't meet your expectations in terms of size and foliage. It is a normal, natural phenomenon that plants need time to acclimatize after transportation. The plant may appear dead at first glance, but if the roots are healthy, it will likely flourish with some time, water, sun and love. If this is not the case, please report again with a photo.
Greetings, Fleur
Good service …
I am very happy with the plants which arrived promptly and in excellent condition.
I would have appreciated an indication of time to prepare my order for dispatch at the time of payment.
Overall very satisfied thank you.
20. maj 2024
very slow for handle missing plants of the shipping package
I ordered four different plants, but only three types of plants arrived, so I informed the customer service team of the missing plants notification. It took a long time for them to follow up, and finally, after three weeks, asking me for clarification and photos; of course, I must have already done the planting into my garden since it is already late March planting. I am not satisfied with the service level and the speed of reply.
20. marts 2024
Besvarelse fra Gardencentrekoeman.co.uk
Hello Shaolin,
I'm sorry to hear that one of the plants from your order didn't arrive. I can see from your order that you purchased a Colourful Shadow Garden Border, Cortaderia Selloana Pink Feather - Pampas Grass, Aquilegia Mix - Columbine, and Lupins Mixed - Lupinus.
Can you please confirm which plant is missing from your order? Once we have this information, we will do our best to resolve this issue for you as quickly as possible.
Poor customer service
Half of the Phlox Subulata six pack arrived already dead/half dead. Contacted customer service, never got reply. Two stars for fast and we'll packed delivery.
13. marts 2024
Really healthy plants
These plants took two weeks to arrive—-I’m inSpain and we had a long weekend—- but the plants were in fabulous condition!!! I have purchased plants and bulbs from gardencentrekoeman before and never been disappointed!!!
3. november 2021
Uopfordret anmeldelse
I have purchased from numerous online…
I have purchased from numerous online sources in both Uk and Continental Europe and my Siberian Irisis arrived promptly and better packed than anyone else could manage. Not the cheapest but I was very happy with plants, packaging and promptness. I will certainly check them out when next gardening project starts!
10. juni 2021
Uopfordret anmeldelse
Dead plants and ignored emails
Ordered some Japanese Anemone and received 6 empty pots. I queried with Garden Centre Koeman and was assured that the plants would appear during Spring. 3 months later and nothing has appeared in my pots except some weeds. £17 for 6 pots of weed. Now they ignore my emails asking for a refund. This company is to be avoided. I will contest the payment with my card provider.
6. juni 2021
Uopfordret anmeldelse
No goods received. Terrible service.
Order placed back in March. No items received. No reply when trying to contact gardencentrekoeman.
17. maj 2021
Uopfordret anmeldelse
no sign of life
Ordered three packs of three phlox plants. When they arrived I found without exception they were all dried up pieces of root with a single dried up piece of stem and no sign of life. Hopefully I have stuck them all in pots with moist compost. But I am not really expecting them to grow as they couldn't have appeared more dead. I have purchased bare rooted phlox plants from other nurseries and they couldn't have been more different as at least they all looked alive when they arrived.
4. maj 2021
Uopfordret anmeldelse
Paid, but no plants
Paid for some Musa plant. Despite contacting them received no update.
The site gives no tracking facility.
Must be the first time I've never even received a product, even good or bad
1. maj 2021
Uopfordret anmeldelse
I bought tubers all looked good most…
I bought tubers all looked good most with a few buds. Cannot give a full review until they grow but arrived well packed looking in good condition
29. april 2021
Uopfordret anmeldelse
Plants arrived in great condition and I…
Plants arrived in great condition and I am very very pleased with both product and service.
24. april 2021
Uopfordret anmeldelse
Delivery to UK not profitable due to Brexit
Have ordered from them several times before
However my latest order has just been cancelled & refunded
Reason given for cancelling:
"Unfortunately we have to inform you that we are forced to cancel your order.
Due to the Brexit, there are such delays at customs that it has become impossible for us to deliver fresh articles to you.
Because of the new regulations, the costs for exporting have become too high, so it is no longer interesting for us to ship to England. Therefore, we have cancelled your order and refunded the purchase"
23. april 2021
Uopfordret anmeldelse
The plants we received was healthy but…
The plants we received was healthy but dry the budlia is just a stick but hopefully we will start to see it with buds on maybe it was a bit late to order one but will definitely order from the same company again
23. april 2021
Uopfordret anmeldelse
Arrived faster than expected
Arrived faster than expected, in good condition, well packed - will buy again
17. april 2021
Uopfordret anmeldelse
Everything arrived healthy and well…
Everything arrived healthy and well watered
7. april 2021
Uopfordret anmeldelse
Healthy plants
Healthy plants, competitively priced, very well packed and delivered on time.
31. marts 2021
Uopfordret anmeldelse
very good service quick very good…
very good service quick very good plants
29. marts 2021
Uopfordret anmeldelse
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