GardenBird Anmeldelser 

8.906
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve placed multiple orders with Gardenbird, and for good reason. The website is easy to use, with simple reordering and ApplePay. There’s also a good reward program which offers a generous discount.... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered top quality premium suet balls from Garden Bird on Friday and they were delivered two days later by DPD. What a super-quick service by both. I used the special offer 10% discount and the or... Se mere

Bedømt til 5 ud af 5 stjerner

Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and... Se mere

Virksomhedsoplysninger

  1. Dyrefoderbutik
  2. også i
  3. Havecenter

Skrevet af virksomheden

GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

9 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 33 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(8.906)

132 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Excellent until they weren't, however they've now updated return policy as per UK trading standards!

Addendum: 07.05.26, since my initial review (15.03.26) I see they've now changed their return policy wording, which is much better, more friendly and now accurate because under the UK Consumer Rights Act 2015, the seller is responsible for goods until they are delivered to you, even if damaged by a courier!!

Update in addition to addendum above 07.05.26 and added another star: I appreciate your reply 'Garden Bird'. Thank you for confirming my reviews are now live as well. The fact remains that your representative ignored the issue that I wanted a refund due to the faulty unit, she only offered replacement parts! Yes we no longer needed the parts because my husband found the missing ones and repaired it, but that's beside the point, it was still a faulty unit and protected under the 30 day UK trading standard ruling, which was not addressed by your staff member! Yes it's a little thing and I guess may seem petty to you, but that's called customer service in that you always give your customer the choice regarding refund UK trading standards rulings! Maybe you need to train your staff further in this. It is however great to see that you've now changed the wording on your return policy too, which is much more amenable and friendly!

Original Review 15th March 26: I did a previous 5 star review for a different order. Now I'm only giving 1 star because they were excellent until I wanted to return an item then it's not a good company! They didn't offer me a refund on a faulty feeder within the 30 days of getting it, which is my consumer rights!

Instead I was just offered replacement parts! Thankfully my husband found the faulty part and mended it himself!

Also I wanted to review 2 feeders I received that weren't good, but I couldn't submit the reviews because the submit button wasn't working, so I informed the company. I received no thanks for bringing this error to their attention, just a brief email saying IT are dealing with it! I also noticed that the existing reviews weren't verified purchases either!

They've now rectified the submit button so I managed to review the feeders in a professional manner, but they haven't appeared! This company is not transparent with their reviews received!

I'm not sure if I'll buy from them again to be honest? If you buy from them make sure you read their return policy because they say they're not responsible for damages in transit, so you better hope your orders arrives intact and undamaged!

I thought this company was too good to be true, now I've been proven right!

Plus points are: Quick delivery and free delivery over £25. Although the customer service response is fast, their reply is cold and brief and not really helpful, just giving the basics!

15. marts 2026
Uopfordret anmeldelse
GardenBird-logo

Besvarelse fra GardenBird

Hello Lizzie, thank you for taking the time to review our service, I'm sorry that we fell short on this occasion. We do offer parts where we can as it's the quickest way to resolve issues and most of our feeders do have replacement parts which is great for longevity and the environment. We would never refuse a refund or replacement if parts were not the desired option for our customers, I can see that we did ask if you would happy with parts but they were no longer needed.
We have had some issues with our product review system but this is being looked into, we raised this with our IT department as soon as we were aware. Your reviews are live on the website.
Kind Regards, Garden Bird

Bedømt til 5 ud af 5 stjerner

This is such an excellent company

This is such an excellent company. The products are great and at a good price, the website is straightforward and the delivery is always as speedy as it’s possible to be, especially when we’re out in the Scottish sticks.

4. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

I’ve placed multiple orders with Gardenbird, and for good reason. The website is easy to use, with simple reordering and ApplePay. There’s also a good reward program which offers a generous discount. But most importantly, all my orders have been fulfilled very quickly, often arriving the next day at no extra cost. I have no idea how good their customer service is if there’s any issues, simply because I’ve never had any. Overall, Gardenbird is great company to deal with, as a customer I couldn’t be happier.

16. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Trustworthy supplier of bird food

We live in a rural environment and get a large variety and number of wild birds (mostly finch, tit, robins, dunnock).
The peanuts from garden bird are being taken almost as fast as I can fill the feeders so the birds are obviously happy and I find garden bird to be a reliable and trustworthy supplier.

20. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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