Garden Jardinitis Anmeldelser 

Sceptique après avoir lu les commentaires, j’ai voulu annuler ma commande mais ça n’a pas été possible.
Au final livré très rapidement du bon produit, je suis satisfait.
Peut-être suis-je chanceux, je tenais à le faire savoir.
Merci

eind april een zwembad besteld met toebehoren, het ging om een erg groot bedrag. na enkele weken te hebben afgewacht, gemaild, geen reactie. Toen ontving ik een verzendbevestiging van een deel van de bestelling, zwembad trap ontvangen. Na weken geen bericht, contact proberen te zoeken, wat erg moeizaam verliep. Maar het zwembad zou na 3 weken geleverd worden. Weer afgewacht.... weer gemaild, ontving uiteindelijk een mail terug dat het zwembad niet meer leverbaar was en het geld terug gestort zou worden. Ik had er al niks meer van verwacht door alle slechte reviews die ik las en had zelf ook weinig vertrouwen meer in het bedrijf. Maar verbaasd toen het bedrag toch is teruggestort op mijn rekening. En daarom toch wat meer sterren beoordeeld, omdat ik de trap a € 150 al wel heb ontvangen en ze het gehele aankoopbedrag hebben teruggestort. Maar zou niemand adviseren om daar te bestellen want het loopt totaal niet soepel qua bestellingen en communicatie helaas....

Dit bedrijf moet zo snel als mogelijk gedwongen worden om haar malafide praktijken te stoppen. Ik neem niet eens de moeite om te beschrijven hoe mij ruim € 154,- is afgetroggeld door deze bende. Verder heb ik dezelfde ervaringen als de meesten hier: Jardinitis levert niet of stelt leveringen steeds uit, en negeert annuleringen en/of andere berichten via alle mogelijke kanalen (contactformulier, email, chat etc.). Erg jammer dat we heden ten dage nog steeds geconfronteerd worden met de malafide praktijken van een bedrijf met een laag moraal ten aanzien van haar klanten!

Carré potager non reçu
La commande passée le 21/04/2020 n’est toujours pas livrée entièrement malgré nos relances. Une demande a été faite plusieurs fois pour un remboursement. Commande 497173

OPLICHTERS!!!!!

een bestelling gedaan in april. NOOIT iets gekregen. heel veel mails gestuurd, maar ze reageren nagenoeg nooit en doen niets!

519812 - I have spent a lot of money on a shed and I don't think I will ever see the shed or my money. I have called the number many many times, no answer and no one calls you back, sent 9 emails and had only one response telling me my order was now coming weeks later. Gave them the benefit due to COVID, big mistake. I wish I had read all the other reviews first. DO NOT SHOP HERE

Ik heb bij Jardinitis (Spanje) set van 2 vogels voor aan de buitenmuur besteld en betaald (order 495960)
(referentie artikel TT164)
heb slechts maar 1 vogel ontvangen,
de verpakking is onderweg of in het magazijn geopend, 1 vogel ontbrak = gestolen!
Tot op heden nog geen reactie terug ontvangen!
Bedrijf is onbetrouwbaar!
Verzending duurt overdreven lang,het pakket was geopend en incompleet.
WAARSCHUWING: bestel niets bij Jardinitis.com
want het is weggegooid geld!

Order number 518967
Placed my order on the 28th of May. Receìved 2/5 of the items I've ordered and they are not responding to my emails except for one reply which said we are looking into it. Absolutely ridiculous customer service. Do not buy from this company. I spent over £300 And am worried I'm going to regret it

Ik heb veel langer op mijn bestelling moeten wachten dan ze hadden aangegeven. Na een bericht gestuurd te hebben kwam alsnog na lange tijd mijn bestelling binnen. Wat bleek? Van de set die normaal uit 2 stuks bestaat, is er maar 1 van geleverd terwijl ik voor allebei betaald had. Ik raad iedereen aan nooit bij deze winkel te bestellen. Ik heb hierover nogmaals een klacht ingediend.

Nach mehreren Mails und zwei Monaten ist mein Geld von der Stornierung endlich überwiesen worden. Dafür gibt es einen Stern oben drauf.

Bestellen würde ich dort aber nicht mehr.

a scam company which once you place your order they dissapear and contact is impossible

I would not use this company ever ever again!! Order not arrived! The communication is extremely poor! I have been requesting refund now for weeks but nothing! Terrible company! Please do not order!!!!

AVOID!!! Take your money and don't deliver the goods. They have ignored repeated attempts to contact them using every email address I've found and their on site query forms.. ON 54423 (8th May).
Ordered through Brycus but it was Jardinitis that took £215 from my account. Will now have to request a chargeback by my bank to get my money. I will also be reporting to actionfraud.police.uk

UPDATE 15.09.20
After writing this review I cancelled the order 14th June. After they failed to acknowledge or refund in the standard 30 days I referred to Santander Fraud Dept. They started their charge back.
It obviously jolted them into action as on 4th Aug Brycus sent a despatch notification. I wrote back to say the order was cancelled and delivery would be refused (in English & Spanish).
Took a while to arrive but I did refuse it. Only then did I get an email from them. The first contact from them for 15 weeks after ordering!!!
By then Santander had refunded the money to my account.

But then I got another email (2nd Sept) once they had the goods back in their warehouse to say they'd refund the money.

On 5th Sept I got a second lot of refund. I didn't notice this until today. Now I've got to ring the bank and sort out sending one lot back.

Ironically I got an email from Trustpilot saying this company were asking for more information....haha haha...maybe you should read one of the many emails I sent you - you had every thing you need, right there!!

Judging by the numerous 1 star reviews before and after mine, asking for info when you have the info and haven't bothered using it - may just be adding fuel to an out of control fire!

UPDATE...16.09.20
Now Jardinitis have reported me for violating Trustpilots standards. Hilarious reaction to a warranted review. Genuine order...given in the text full facts. I might have ordered through Brycus but they are a subsidiary of Jardinitis who were the ones that took my money and are equally to blame.

Jardinitis is a company that should be closed down by Google and any other platforms that support this organisation. I have lodged a complaint with my Bank and they inform me they will take action. As this is a fraudulent situation.
By Spanish Law there should be a Denouncement Form on the Jardinitis Web site, which is missing or not available. This in itself is against Spanish Law. Their Bank details are also not available. They never answer the phone. Pay a little bit more and use another company. They have an impressive web site, but do not be taken in.

This company entered into a contract with me after saying the item I wanted was in stock and they were operating normally during the pandemic. The receipt they issued specified a shipping and delivery date which was not met and the on line status was arbitrarily changed by them to a delivery date 6 weeks hence. They knowingly entered into a contract that they could not honour and this is essentially fraud. They do not answer emails sent to the address that their website gives as a means of contact. In fact the mail client I use has a facility which I don’t always use which tells me if the email has been opened. In fact, the emails to the address given by jardinitis don’t even get opened. I cancelled the order using their communication window and told them that if I didn’t hear from them within 24 hours, I would make a chargeback request to my bank. This did provoke an email from them confirming cancellation and saying my money would be refunded within 14 working days. This deadline has passed and it will surprise no one who has read all the reviews here (I wish I’d found them before ordering) that my money has not been returned. Fortunately, I live in France and the company is in Spain and there is very tough consumer protection in cases like this because the EU wants to encourage cross border trading and to root out miscreants. I have made a chargeback request to my bank quoting this legislation. My bank is now required to reimburse me immediately unless they can show I acted recklessly. It is the job of my bank to then recall the money from the trader’s bank so the bank then get their money back after it has reimbursed me. There are quite stiff bank charges for all this and I was delighted to find out that the trader will have to pay them as well as getting the money taken out of their bank and getting a bad credit rating. If my bank drags its heels, as some banks do, I then complain to the French banking regulator that they are not following EU law. I doubt this will be necessary because they have already started the procedure and asked me for 2 documents to prove the attempted trade. I encourage more people to do this. Firms like this give internet trading a bad name and need calling out.

Order 518754, tried on numerous occasions to contact this company by phone and email with no success. This companies customer service is non existent. Still waiting for a refund

After purchasing I looked up on reviews (stupid should of done before) and they was quite a few bad 😔 ones. Thought Iv been scammed!!!!! 2weeks later I received my item ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Hallo,

Ook ik kreeg de melding dat het zwembad niet leverbaar was, waarop ik zei dat ik mijn geld terug wil. Helaas krijg ik totaal geen reactie op mijn verschillende e-mails.
Heeft iemand een telefoonnummer of een ander e-mailadres waar ik naar kan mailen?
Of advies hoe ik mijn geld terug kan krijgen?

Wendy Middelman

Op 19-5-2020 een bestelling geplaatst en al diverse mails en contact formulier ingevuld. Als ik geen antwoord krijg vandaag zal ik aangifte gaan doen bij de politie. Heel jammer dat Google dit bedrijf promoot en boven aan in je zoekveld komt. En naïef van mijzelf dat ik niet eerst de review van te voren heb nagetrokken via internet. Koop hier niet.

Update 10-6-2020, Helaas heb ik wederom geen antwoordt ontvangen dus heb ik zoeven aangifte gedaan van internetoplichting. Dit kan je gewoon digitaal doen. Als je dit nog niet gedaan heb hoe klein of groot het bedrag ook is Doe aangifte alleen dan kunnen dit soort bedrijven gestopt worden.

Awfull company to deal with, they said 5 days delivery, 6 weeks later I’m still waiting, when it did eventually arrive it was damaged and the next week asda had the same item in but £20 cheaper, I feel ripped off