Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've made several purchases from Gancube, All Being very happy with what I recieve. I own probably 10 or more Gancube 3x3s some purchased from GAN,Amazon, Their Tiktokshop or speedcubeshop. Gancube ma... Se mere

Bedømt til 5 ud af 5 stjerner

The Rolls Royce of Rubik’s cubes.. Extremely pleased with my cube, has renewed my obsession. Delivery was prompt for an international company… tracking was updated constantly. A very pleased customer.... Se mere

Bedømt til 1 ud af 5 stjerner

Never received my Cube. Customer Service Center Said they are so sorry and sent mir gern der Tracking number. That doesn‘t help me. I‘m waiting for a proper answer! Have placed a compainment with r... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have found ordering direct from Gan has been much better. I've received my cubes quicker (compared to Aliexpress) as well as them being cheaper. Yes, it takes a while compared to Amazon (with their... Se mere

Virksomhedsoplysninger

  1. Hobbyforretning
  2. Spilbutik
  3. Legetøjs- og spilproducent
  4. Legetøjsbutik
  5. Grossist

Skrevet af virksomheden

GANCUBE, established in 2014 by Ganyuan Jiang, is a brand that designs, manufactures, and markets high-end speedcubes. Based in Guangzhou, China, the company offers physical and smart cubes, including its 3x3 Magnetic line and budget-friendly models. GANCUBE's products are used by many top speedcubers globally, and the brand's business model prioritizes direct-to-consumer e-commerce, with Amazon accounting for a significant portion of its overseas sales. The brand has experienced challenges, but is recognized for its innovation in product development.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

62 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Positive support experience

I purchased a GAN Speed Cube Lube set and unfortunately one of the three lubricants arrived with a defective opening mechanism and couldn’t be used.

I contacted customer support, explained the issue and provided a video as requested. Even though the request was made outside the standard replacement period, they still took the time to review my case and offered me a gift card as a goodwill gesture.

I really appreciated their polite communication and willingness to find a reasonable solution. Overall, a positive experience and good customer service.

14. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Gancube is awesome!!

Gancube is awesome!!! The CubeStation also designs it. I own the GAN 12 UI and give it 100000000000/10 I highly recommend the GAN 16 MAX MAGLEV!

5. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Goat del speedcubing

Sin duda, la mejor tienda para productos de speedcubing, el pedido llegó justo, bien empaquetado y con un buen regalito adicional 10/10!!!

25. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I’m definitely recommending GANCUBE Shop

I’ve already ordered many cube for playing and for my personal collection, and I’ve been satisfied also this time 👍🏻👍🏻👍🏻
The packaging was secure and well done and the cube arrived in Italy in less than 10 working day! The cube is absolutely amazing! I’m really enjoying everything and I’m definitely recommending the GANCUBE shop.

15. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fast delivery and clear tracking…

Fast delivery and clear tracking information – thank you for that.
Excellent communication regarding my order and very responsive customer service.
The packaging was secure and well done.
And most importantly: the cube is absolutely fantastic!
Highly satisfied and definitely recommended.

10. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't Buy Customer Service Terrible

We have bought so many products from Gan and now we have a faulty one they do not return emails. Its a disgrace how they take money but ignore you when you have a faulty item. Since review they reply but do it deal with the issue.

10. december 2025
Uopfordret anmeldelse
Gancube-logo

Besvarelse fra Gancube

Dear cuber,
Thank you for bringing this to our attention. We are truly sorry that your experience didn't meet your expectations. This is not the standard we strive for. Our team is working on this issue and please stay connected.
Gancube

Bedømt til 1 ud af 5 stjerner

I ordered this product a month ago and…

I ordered this product a month ago and still haven’t received it.

21. december 2025
Uopfordret anmeldelse
Gancube-logo

Besvarelse fra Gancube

Dear cuber,
Thank you for bringing this to our attention. We are truly sorry that your experience didn't meet your expectations. This is not the standard we strive for. Please kindly provide more information so that our team can reach you.
Gancube

Bedømt til 1 ud af 5 stjerner

I have not received it yet

11. december 2025
Uopfordret anmeldelse
Gancube-logo

Besvarelse fra Gancube

Dear cuber,
Thank you for bringing this to our attention. We are truly sorry that your experience didn't meet your expectations. This is not the standard we strive for. Please kindly provide more information so that our team can reach you.
Gancube

Bedømt til 2 ud af 5 stjerner

Been 3 weeks since I have ordered the…

Been 3 weeks since I have ordered the product. Estimated time as per the track order status has also crossed multiple times. There is no clear update on why the delivery is delayed. Please improve your order delivery speed and periodic status updates

14. november 2025
Gancube-logo

Besvarelse fra Gancube

Dear customer,

We are truly sorry for the delay with your package. We have informed our logistics team, and we will be in touch with you very soon.
Gancube

Bedømt til 5 ud af 5 stjerner

Сайт отличный

Сайт отличный. Товар полностью соответствует описанию и фото. Коммуникация на высоком уровне.
Поддержка на протяжении всего пути. Рекомендую всем !
Отправляют быстро.

24. november 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere