Very disappointing. I pre-ordered an item on 28 Jan due for release on 4 Feb. I never received any updates so had to chase. I received a fairly prompt reply (to his credit) but was told they didn’t ha... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Very disappointing. I pre-ordered an item on 28 Jan due for release on 4 Feb. I never received any updates so had to chase. I received a fairly prompt reply (to his credit) but was told they didn’t ha... Se mere
Virksomheden har svaret
Ordered 5 games from the site. One was dispatched within a couple of days, no problem. Several days went past, no word on the others. Sent a chase-up email and waited a few days, no reply. Managed to... Se mere
The game was cheaper to pre-order on this site than anywhere else, which was great obviously. Unfortunately, it arrived two days after the release date, which was less than ideal considering it was a... Se mere
As with a few people, I was quite hesitant to purchase something from a business I hadn't heard of, but I went with the TrustPilot reviews and I'm so glad I did! The game was marked up as the cheap... Se mere
Virksomheden har svaret
gamesoldseparately.co.uk is an ecommerce site selling video games and associated products. We also have an exclusive range of products in our Port Talbot store. Get in touch and see how we can help you today!
Unit 33 Port Talbot Workshops, SA12 6HZ, Port Talbot, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very swift and efficient service. Game was received pre release date

Besvarelse fra gamesoldseparately
Ordered Zelda: Echoes of Wisdom well in advance, cheaper than Amazon, arrived early on release day. Definitely recommend.

Besvarelse fra gamesoldseparately
As always brilliant service. Game arrived when expected and well wrapped.

Besvarelse fra gamesoldseparately
It's always a fantastic experience buying from gss never a problem and the best prices

Besvarelse fra gamesoldseparately
Cheap price plus i had points as well so got the game even cheaper. Would have liked to receive the game on the release date but only had to wait a day. So very happy will definitely be back to buy other games.

Besvarelse fra gamesoldseparately
Pre order has not arrived. No reply from email / phone rings off.
There cheapest and they send their items tracked. And if they got pre order codes the manager emails them out personally to you so can't fault the service.
Gamesoldseparately is the best place to buy from - full stop. I've preordered games with them on 3 occasions now over the course of the past year and every time they've delivered on or before the due date with good communication. I've contacted via email on several occasions and they're always fast to reply and eager to help, as well as being polite. Even if the game was late you have a pre-order guarantee that most other places don't offer where you get money back as credit by way of apology. This is on top of the fact that they always seem to provide the cheapest prices I can find for preorders. Login can be done using the shop app which makes it really easy to login and track orders. I'm just about to place my 4th order with them now.
Ordered collectors edition Dec 2023. Game was released March 2024. A week after release I asked for an update on the shipping date at which point they told me the order had been cancelled due to supplier not providing stock. What good is pre-ordering if stock quota cant be met?
I asked why I had not been contacted sooner so I could source a replacement provider and no explanation was given.
DO NOT USE if you care about actually getting what you order!

Besvarelse fra gamesoldseparately
Fantastic price on a brand new game on release day beating out all online retailers including postage.
Ordered Friday AM and arrives Saturday AM with pre order bonus.
Will certainly look to buy my physical medial from here going forward.
Game pre-order arrived on time, competitive pricing. First time ordering from them and couldn't be more happier
The game was a great price, they responded quickly when I had a query and it was delivered promptly. Very pleased.
The product arrived with a slight ding on the packaging not the fault I assume of the business but maybe in shipping but overall was fine
Price was good but my pre-order arrived late which was a bit frustrating. Also the case was damaged and some of the clips inside broken but that is more likely a Royal Mail issue.
The game was cheaper to pre-order on this site than anywhere else, which was great obviously. Unfortunately, it arrived two days after the release date, which was less than ideal considering it was a hotly anticipated game for me. I wholeheartedly recommend this site as long as you aren't concerned about punctuality. If you are, purchase at your own risk.
Game turned up day after release date. No idea why it was late but got quick response from my email from the owner with discount on next purchase so happy with the quick resolution. Will use again
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.