I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality clim... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality clim... Se mere
Virksomheden har svaret
Not had the best experience. Bought a set of monkey bars last June. Had to get two posts replaced as they arrived damaged. Less than a year on and multiple screws have rusted and snapped making it u... Se mere
There was clear communication from ordering to delivery. Emails were answered within hours. Delivery was great, packaged really well. The wood is thick and of a high standard quality. Instructions wer... Se mere
I have just ordered the Wickey Smart Hero for my child’s 3rd birthday party. Ordering and selecting the frame was very easy. However I would have liked a more detailed measurement picture for each fra... Se mere
Virksomheden har svaret
Enchant your children with a Wickey climbing frame for happy outdoor moments ☀ Slide ✓ Swing ✓ Sandbox ✓ 10-year warranty • Free shipping ➤ Order now!
Franz-Savels-Straße 69, 52538, Gangelt, Tyskland
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not had the best experience. Bought a set of monkey bars last June. Had to get two posts replaced as they arrived damaged. Less than a year on and multiple screws have rusted and snapped making it unsafe to use.
The issue remains unresolved and I’ve had to raise a credit card dispute against Wickey.
Arrived sodden wet.
Instructions completely soaked.
Oversized pallet meant it couldn't be delivered to the house.
We bought the storm flyer , and its brilliant. Really strong well made product. Very communication from the seller , shipped so quick . Would definitely buy more from them .

Besvarelse fra Wickey GmbH & Co. KG
I did lots of research on which company to go for and loved Wickey, their colour options and designs were gorgeous. However, we were sent the wrong colour accessories, when I messaged them they then sent the wrong ones again, I messaged another time and they finally sent the right colours but then when unwrapping the slide we discovered it was badly damaged and unsafe to fit and play with, we are also missing some wood pieces and no ones answering my messages. Our climbing frame and slide are too dangerous to use and we have a massive box of parts and a broken slide waiting to be collected. I’ve called twice but the line breaks two seconds after connecting my call and no one’s responding to my emails. I’m shocked at how they’re running this company.
I think the options and visuals were really easy to use for peace of mind
Payment options also super for parents!!
Nice
Free delivery too!

Besvarelse fra Wickey GmbH & Co. KG
Ordering was simple and easy, sale price was reasonable. Let’s hope we get the same once the product arrives. Two very excited boys.

Besvarelse fra Wickey GmbH & Co. KG
I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality climbing frames even better prices. Ordering was really easy and they even sent a discount code on sign up. Would definitely recommend Wickey if your looking for a climbing frame from a reputable business.

Besvarelse fra Wickey GmbH & Co. KG
I have just ordered the Wickey Smart Hero for my child’s 3rd birthday party. Ordering and selecting the frame was very easy. However I would have liked a more detailed measurement picture for each frame to help me work out which fits into my garden the best

Besvarelse fra Wickey GmbH & Co. KG
It was easy to use the web site for signing up, choosing and ordering. The different ways to pay was a great help and if I needed to know anything, the FAQ, was very helpful.

Besvarelse fra Wickey GmbH & Co. KG
Easy to order and clear pictures.
Easy to add on additional parts.

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Great product selection on Wickey! Easy to navigate and place the order.

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Easy to navigate, good options to pay at point of purchase

Besvarelse fra Wickey GmbH & Co. KG
Easy to use website, great choice of configurations and clear add-ons. Also great that the teenagers can use the products!

Besvarelse fra Wickey GmbH & Co. KG

Besvarelse fra Wickey GmbH & Co. KG
Fantastic website, I feel confident about buying products off this website as the descriptions and guarantees are amazing and fill me with trust when buying items for my children. Thank you

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Besvarelse fra Wickey GmbH & Co. KG
I had numerous promo code via email and unfortunately none of them worked, which is deceiving
Easy to understand and use the website. Clear options and multiple choices available. This is the second climbing frame I’ve bought and I highly recommend this company.

Besvarelse fra Wickey GmbH & Co. KG
The website was easy to navigate and once I'd worked out how to log in, I liked that you could select products onto a wishlist to compare them. Because the monkey bars are a big financial outlay, this helped so I could come back and think about it carefully. Once I'd made my decision, buying the product itself was simple and intuitive, easy to follow.

Besvarelse fra Wickey GmbH & Co. KG
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.