GameHosting.co Anmeldelser 114

TrustScore 3 ud af 5

3,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Really great on there services for windows vps services, i dont usually post but they are great at what they do. appreciate the services thanks again.

Bedømt til 2 ud af 5 stjerner

Servers are OVH Hosted, so the quality can be good (Excluding linux) Linux Servers seem to ignore all inbound and outbound connections except VNC, so they're basically useless Support rarely... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Awfull experience 0 support at all everything seems nice until you pay they are really quick to take your money but once you actually need help nobody is here to do so. They will try to get more money... Se mere

Bedømt til 3 ud af 5 stjerner

Fatal, el panel de control super incompleto, no podias cambiar casi nada, lo que hacia que fuera practicamente inutil tener el servidor, y encima no responden a los mensajes de soporte que mande h... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Spiltjeneste
  2. Business to business-service
  3. Butik med computertilbehør
  4. Hobbyforretning
  5. Mediebureau
  6. Online-marketingbureau
  7. Videospilbutik
  8. Webhostingvirksomhed

Oplysningerne kommer fra forskellige eksterne kilder

We specialises in game hosting for companies and individuals looking to host their favorite games online. GameHosting.co also gives you a complete solution for gaming VPS.


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

114 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Best hosting Company

best vps for running server\s and good prices for them. Never had problems with support when i had a problem would recommend 100% of the time

3. februar 2019
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Thank you very much!

Bedømt til 3 ud af 5 stjerner

Mildy Acceptable

Hosted a Terraria server, the server works fine and all, but the web console did not work. Which meant that saving the world didnt work. It did however randomly saves, if your playing on the server though.

Apparently its been broken since 1.3.5.

15. januar 2019
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Besvarelse fra GameHosting.co

Hi Laurence,

Yes, this is a problem with the game (dev side). We are sorry for this. We will make sure to update server files when this is repaired (by game devs).

Bedømt til 1 ud af 5 stjerner

Save your money and use another service.

I contacted their customer service department multiple times about a server I was paying for not working. It took them 3 days to respond, and even then it was only to let me know they received my ticket. No actual support. I cancelled my account, and have not looked back. So as my title says save your money, and use a service that actually does what they promise which is actual customer support beyond just taking your money.

9. januar 2019
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Hi Chris,

Your service is active and running. Our Terraria servers should not be causing trouble. If you still have problem to access your server, please write a support ticket to our billing department and we will make sure to get your request answered quickly.

But, if you don't want to keep your server, please cancel it from your client area.

Bedømt til 1 ud af 5 stjerner

False advertising

Because they claim to have "Instant Setup", I will be looking for a new host.

After the initial setup, I was unable to find or locate the server. After an hour and a half of configuration and attempting to pinpoint the cause, I resorted to use arkservers.net to connect.

arkservers found the server but require me to change the server name to verify ownership so that I can add it to their server list in order to connect.

gamehosting.co does not allow you to change server name or give you the option so i believe. Which means I cannot gain access to the server Instantly. There are no guides for basic errors or common problems or even a guide for custom configuration. I have to put in a support ticket which also may not be as advertised.

8. januar 2019
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Hi Bebop,

We are sorry for this issue. This is a common issue with custom ARK servers. If you want to change your server name, this can easily be done from your game manager tho.

If you need help with that, don't hesitate to write a support ticket.

Bedømt til 2 ud af 5 stjerner

Pretty slow and sressful

I honestly haven't been able to connect to my server and with the laggy interface and very slow customer service I've been stressed out trying to get this thing to work. hopefully it'll work in the future if not RIP to my 7 dollars. (sorry for the bad review just my experience)

4. januar 2019
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Hi Alex,

I hope you were able to get your Terraria server online. This is quite unexpected for this service. Usually, our Terraria servers work like a charm. If not, don't hesitate to write a support ticket to our technical team.

If your service is not running correctly, please also write a support ticket to the billing department and we will arrange something for you.

Bedømt til 5 ud af 5 stjerner

cool but need more payment getway in…

cool but need more payment getway in also more cool updates in 2019

18. december 2018
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Hi Erik,

Thank you for your comment. We will work to add Stripe payment gateway in first quarter of 2019! This wil llet people pay with more choices.

Bedømt til 1 ud af 5 stjerner

Tried too cancel because couldn't use…

Tried too cancel because couldn't use it there fault ask 3 times for refund still no refund after a month

12. december 2018
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Besvarelse fra GameHosting.co

Hi Nathan,

If you asked for a refund you should have received it. We like to help our customers before they request a refund. We are sorry that you couldn't wait for our help.

Bedømt til 2 ud af 5 stjerner

Allocs installed from their own site…

Allocs installed from their own site does not function. The reason for this is .dll files are prohibited from being uploaded or installed. This makes it impossible to mod the game in any fashion. This is likely meant as a security feature, but inhibits the customer far more than protects them.

I'd expect a mod installed from a hosts own freaking site to work, but no. Not only can it not be manually installed, but GamingHosting.co's own installation does not function, again, due to the .dlls being blocked. Also, you cannot backup the world, which is an absolute game killer.

I also submitted a ticket for downtime along with the error and received back a smarmy comment a day later that my site was working with 5 people logged onto it. Obviously the connection error resolved itself before the person even looked at the ticket and they were like "Gee, looks fine from here."

Will not renew. Cannot recommend. Not the worst I've ever run across, but darn close.

4. december 2018
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Besvarelse fra GameHosting.co

Hi John,

We are sorry for this event. We made sure to update our game files and permissions in the past month. We are working to setup all our game servers the best way we can, but since we are a small team, some of the templates can often need updates. If something is missing, we work to find a quick solution to get your server online the way you want it while we work on updating our game template.

We are sorry the technical support was not quick enough to help you before you found a solution.

Bedømt til 5 ud af 5 stjerner

Amazing Service, Amazing Prices!

Honest Company, They go out of their way to make sure you are happy. Support through discord a plus, always someone on to make sure you're taken care of.

Would give 10 stars if i could. Definitely offers great VPS packages at great prices. Setup took less then 5 minutes aswell.

24. november 2018
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Hi Michael,

Thank you for your kind review! You are amazing!

Bedømt til 1 ud af 5 stjerner

would rather watch the world burn

would rather watch the world burn then have them host a server again

22. november 2018
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Hi Jaird,

You still have a service with us...It is running and you are using it...This is quite an unfair review you've made.

I think you are more angry about the problems that comes with server managing than the service itself. We get that it's a bit hard to manage a server by yourself, but, it does require some experience if you intend to do everything on your own. This is why our support team is there to help you. Don't hesitate to request their help.

Also, we are working to add some guides in our knowledge base to help our clients better manage their servers.

Bedømt til 1 ud af 5 stjerner

Horrible company

Horrible company, Took my money without making the server work, Got paypal to pay it back, never buy anything here.

21. november 2018
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Besvarelse fra GameHosting.co

Sorry Friso, this was all a big misunderstanding. You just forgot to stop your recurring payment when you first got refunded via Paypal. Going through Paypal dispute really isn't the best way to solve problems. The best way to get refunded is to write a support ticket to our billing department. This way, you make sure everything gets cancelled properly.

Bedømt til 4 ud af 5 stjerner

Good VPS

Good VPS, Not the fastest support

23. oktober 2018
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Besvarelse fra GameHosting.co

Thank you for your review! We are working hard to improve our support delay. We are also improving our knowledge base with some guides to help people be better equipped to manage their servers by themselves.

Bedømt til 1 ud af 5 stjerner

Time is of the essence

Time is of the essence, unfortunately for them due to a 'bug' they couldn't see my ticket. Went with another hosting service.

18. oktober 2018
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Besvarelse fra GameHosting.co

Hi,

Sorry if you were not able to wait few hours to get an answer from the support team. We are doing our best to answer every tickets as quick as we can.

Best Regards

Bedømt til 3 ud af 5 stjerner

The knowledge data base for fiveM is…

The knowledge data base for fiveM is outdated most of the links give a 404 error. However the discord support team is very nice and knowledgable. Very good server VPS.

6. oktober 2018
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Hi !

The FiveM knowledge base is outdated because we no longer offer the FiveM game server directly. You need to rent a VPS to setup your own FiveM server on it.

So, in the Windows VPS knowledge base, you will find everything you are looking for. Also, don't hesitate to write a support ticket if you need help.

Best regards

Bedømt til 4 ud af 5 stjerner

a guide to installation and management…

a guide to installation and management would be useful

18. september 2018
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Hi Alessandro, we do have step by step guides https://gamehosting.co/knowledgebase.php . If you can't find one for your game, please contact the support team.

Bedømt til 2 ud af 5 stjerner

Not Recommended, Unless you know what you are doing.

Servers are OVH Hosted, so the quality can be good (Excluding linux)

Linux Servers seem to ignore all inbound and outbound connections except VNC, so they're basically useless

Support rarely answers, (through ticket or the discord).

Windows server is still doing good however.

TL;DR: If you don't need support for a windows VPS or game server, it's good.

15. september 2018
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Hi, Our Linux VPS are for advanced customers only. This is why the price is cheaper. We are working to decrease the waiting time for support requests. You shouldn't wait more than 24h to get an answer.

Thank you for your review.

Bedømt til 1 ud af 5 stjerner

my server got banned for 0 reason at…

my server got banned for 0 reason at all..

14. september 2018
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Besvarelse fra GameHosting.co

Hi, one of your service was cancelled as you requested from your client area. For the other service, we never received the payment, therefore it was never created.

Not sure what you mean by "got banned", but we did everything you asked for.

If we are missing something, please write a support ticket from your client area and we will gladly help you.

Bedømt til 4 ud af 5 stjerner

good

hi, i used this hosting like a mounth. at bigining i got the problem with non working hosting, but tec-supp helped me. they answering with a high delay for sure, but their hosting the best that i used. goodluck guys, and have a good mood

10. september 2018
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Besvarelse fra GameHosting.co

Thank you very much for your kind and sincere review ! We are working to shorten the response time and we've already made some progress.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere