Received a lovely corner outside Ratton furniture set. However it was a rise and fall table literally supported by 4 screws which could not take the weight - now being used as a coffee table only! Pro... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Do not bother with this company, delivered faulty goods, cancel deliveries. Been waiting 3 months and for exchange and when it does turn up order still not complete. Returned garden furniture and now... Se mere
Virksomheden har svaret
We bought an ex display corner unit and fire pit table from Furvell. After a few hiccups with missing screws which customer service duly sorted to our satisfaction we are very happy with our our purch... Se mere
Virksomheden har svaret
Scammers, do not buy from them htey have no working phone numbers, keep on giving me new dates but do not fulfil order. If paid by paypal get your money back from paypal if you paid by your car... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Furvell was founded in 2010 and began as an outdoor furniture importer and manufacturer. Several years later, Furvell has since expanded to incorporate a huge range of indoor and outdoor furniture products with direct from manufacturer savings. Our friendly and dedicated team are always on hand should you need help creating indoor living and outdoor entertainment areas to be proud of and we are always happy to hear from you no matter how big or small the question. We understand your home is as unique are you are, and we work hard to ensure that our products reflect the wants and needs of you as an individual.
Kontaktoplysninger
S7 Floor 3, Mill Lane, PR7 5BW, Chorley, Storbritannien
- 02035973509
- info@furvell.com
- furvell.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company and staff
Until recently, I had never heard of you. I ordered a set of garden furniture. as we have just moved into a new house. However, just before it was due to be delivered, we had a very personal issue, and I was unable to have it, and wished to cancel the order. I rang you. and was lucky enough to speak to Natalie, who was so kind and helpful, very efficient. The order was cancelled, and I have been issued with a refund. In this day and age, I found the whole experience was brilliant, Natalie exceptional, I am sorry that it is only now, that I have discovered such a great company. I shall certainly look at your company first next time I am "shopping". Thank you Natalie and Furvell

Besvarelse fra Furvell Homes
Poor communication
Poor communication, delays in delivery. I am STILL waiting for the goods to be delivered.
This is a very very disappointing company. Won’t ever purchase from Furvell again.
I have told my family, friends and colleagues how poor the service and the lack of communication are.
Now I have to wait to see the quality of the chair 🪑 I have ordered which is hopefully going to be delivered on the 23/05/2024.
Douglas Shelley.
Lovely item and great service all roundGreat advice on purchase
Great advice on purchase. Delivery on time. Well packaged. Really good quality item at a good price. Just what I wanted.

Besvarelse fra Furvell Homes
Excellent service would definitely buy…
Excellent service would definitely buy from this company again 👍

Besvarelse fra Furvell Homes
Good price for good quality furniture…
Good price for good quality furniture and with quick delivery.

Besvarelse fra Furvell Homes
Extremely helpful
The team were extremely responsive and helpful they ensured we got the items we wanted and we couldn't be happier with our purchase.

Besvarelse fra Furvell Homes
Awful company
Awful company, do not use. Ordered a table and chairs in February had to chase up arrival. Finally arrived end of March, not on the day they originally said at 11pm at night after waiting all day! Being told all sorts of excuses. Was told they would build for me as a good will gesture, fram arrived already built and it’s all scratched and damaged! As it was now gone 11pm we didn’t open the mouldy card board box of the table frame untill the next morning. Well surprise it’s the wrong table!! It’s now the 19th of April I have been chasing the company for a replacement have asked them to collect the lot and give me a full refund but not getting anywhere. Do not use this company they will lie and fob you off but happily take your money. They will also off to knock money off of you take bad reviews down as they previously done this to me and promised me my table arrival. Again all lies. Wish we had kept our hard earned money and gone else where!

Besvarelse fra Furvell Homes
Awful company- AVOID!!!!
Awful company. Ordered in Jan 24, dining table set with chairs. After waiting 2 months for delivery, got given wrong size table and wrong colour chairs. They came and swapped the table only and gave me a damaged one. I complained, heard nothing for a month. Opened a paypal dispute and straight away they contacted me begging me to close it and said they would replace the faulty/ incorrect items and also build it for me as a gesture of goodwill but only if I closed paypal claim which was against paypal advice. I reluctantly closed, They came to deliver and drivers did nothing but moan and also refused to build for me despite promising me they would. Absolute liars. Took me 3 months to sort out the issue. Luxury- anything but! I complained about them not building for me and asked for a partial refund or goodwill gesture for going 3 months without a table and chairs- they declined. LIARS. Do not buy from them.
Ordered an item on 11th March 24
Ordered an item on 11th March 24 . Today it is the 4th April and i still wait. Last week i had a phone call from the Company who said i would be given a full refund for the item and it would still be delivered. As yet i have had neither.
They do not even deserve the 0ne star that i had to give.

Besvarelse fra Furvell Homes
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