Furnish My Crib Anmeldelser 

191
•
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I received my Malta 3 Seater Sofabed - Grey on schedule. Good customer service all round. I was kept informed about my delivery and was called 30mins before their arrival. Both men delivered a... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a mattress in an urgent situation as my springs gave out the night before which lead me to do research about fast shipping mattresses and furnish my crib popped up on my tab. Extremely eas... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a wardrobe from them it was a very fast process, i ordered on a Thursday and received the delivery the next day (Friday). it was odd paying cash on delivery I wish there was a option to eith... Se mere

Virksomhedsoplysninger

  1. Møbelforretning

Skrevet af virksomheden

We bring home essentials at unbeatable prices with Free Delivery within London and surrounding areas. Shop beds, wardrobes, mattresses, dining sets and more with us!


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

191 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(191)

58 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

great service!

Very happy with my new sofa. Preordered a month in advance, good communication when needed kept me updated with the status of my order. Helped set up the sofa also! Would deffo use again. Thank you!

12. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company is very unorganised

This company is very unorganised, they do not stick to the time frame that THEY give, they do not communicate if they are delayed or early. I was given a time slot in the morning to recieve a wardrobe 1pm-4pm, they did not contact me until 17:45 to state they will be arriving in 40 minutes. By this time I had already left my property to enjoy what was left of the day of half term. They said they will reschedule for next working day, I informed I will be at work so what time will the wardrobe and I was told 4pm. On the following day I received a call to say the wardrobe will be arriving between 4pm-6pm, I replied great I will be back by then. At 15:16pm I got a call stating they was 10 minutes away, although terms and conditions states they will call when they are 30 minutes away. I stated I was informed arrival was between 4pm-6pm so ca that time to be stuck to, they stated they are running early that day so they cannot and they cannot wait until 4pm. I was annoyed as the communication was terrible yet again a 2nd day in a row, I called the office and was told they are early and cannot wait until 4pm because they have other deliveries. I asked can they not deliver after as I was on the school run, I was then told the 4pm-6pm was an estimate and they do not have to stick to it although THEY gave me the time frame. I was so annoyed I just told them to cancel my order, I will never order from here again, do not waste your time as they are not efficient and the communication is disgusting.

24. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If I could give this company zero…

If I could give this company zero stars, I would.
Absolutely shocking service. I placed an order, selected a delivery date, and received a confirmation email stating my order had been received and that I would receive a call on the morning of delivery with an exact time.
The morning arrived—no call. When I contacted the company, I was informed that they do not deliver to my area. This was after I had already taken a day off work and dismantled my old wardrobe in preparation.
When I asked why I had been allowed to place the order and receive a confirmation, the man I spoke to simply dismissed my concerns, saying it wasn’t his problem. His excuse? They receive too many emails and can’t reply to them all.
This company is utterly careless and incompetent. Their customer service is appalling, and the attitude of their staff is unprofessional. Avoid them at all costs!
Horrible company!
Horrible, careless, arrogant man!!!

7. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Furnish my crib is a BIG lier

Furnish my crib is a BIG lier, If you so sorry as to your comments come back for your wardrobe.
I doubt if it's not you get friends and family to pretend to be a customer to lie that they buy from you and thatb they get good service just to get a good reviews.
You are a wicked person, I don't know what i have done to you to get the wrong style and colour wardrobe and you refuse to take it back.
You are evil.

20. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I've ordered 2 sofas

I've ordered 2 sofas, absolutely love my furniture have to say the guys that delivered were great, very helpful and polite, will defo be ordering from here again, thank you

1. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super good service and and super good…

Super good service and and super good sofa. Had a late night order and it got delivered the next day. Sofa was put together by the delivery guys within 10 minutes and I had a brand new very comfortable sofa in my living room!

8. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superb customer service

Excellent sofa for the price, the seat cushions are a little firm but I’m sure they will soften up over time. One thing that stands out about this company however is the customer service - it is fantastic! Ordered at 9pm and it was delivered the next day. I was given a 3 hour time slot and then a call when they were an hour away. The guys that delivered were friendly, polite, helpful and super honest (I had accidently given an extra £20 more than my order and they noticed when checking the cash and gave me the money back!). Wouldn’t hesitate to buy from again.

8. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Potential scammers … Poor service/ zero communication!

I’m yet to receive the sofa however I felt obliged to write a review, So I ordered a sofa to be delivered today I didn’t receive a phone call in the morning to state what time they are coming, I decided to make up way to my flat just incase they turn up bare in mind I’ve been here all day and it is now 8:30pm and I’m still get to receive and type of communication. I’m haven’t received any phone calls or text also the office is closed on the weekend so there is absolutely no way of contacting anyone , I’ve send an email as well as an Instagram DM. I double checked the invoice many times and I can confirm that today is the actual delivery date. This is extremely frustrating and unprofessional I’m highly disappointed in the service so far. I will update the review if I receive my sofa and what time they come if they do come! Thank God I didn’t pay upfront im a peace knowing that as this would feel like I’ve been scammed and would be panicking. I will add a follow up review on the quality of the sofa and what time they attend but so far I’m disappointed and frustrated.

Update … it is currently 11pm and no one has contacted me or attempted to deliver I haven’t received a cancellation or anything type of communication what’s so ever. My entire day has been wasted and I’m extremely irritated this is beyond shocking and ridiculous. I have sent a follow up email and will be making a call first thing Monday. Absolute diabolical behaviour.

Ok third and final review.. it’s now the next day and no one has called I decided yesterday that I didn’t want to put any money into this company as a result of their actions anyways after making this decision I went online looking for an alternative of course with only well established companies with outstanding reputations. So decided to go on B&Q whilst on the website I ironically came across a familiar sofa it happened to be the exact one on furnish my crib the picture just seemed to be flipped I was in complete shock . Upon further investigation I can confirm that it’s the same sofa which has left me completely baffled and had led me to believe that is could ultimately be a scam also after seeing the reviews and past customers have received delivery’s that are incorrect, either it’s not the right colour or just completely the wrong product all together even through it is cash in hand then proceed to charge you up to £70 for a return which as well. Leads me to believe how they actually make there money as people may have the means to send it back. It’s highly alarming if a company is constantly making errors but that then decide that you should pay £70 to rectify there mistake.

Once again I’m so glad I didn’t pay yet and even if I did I would have used PayPal at minimum because they handle situations of fraud swiftly. Please don’t ignore the other negative reviews as it’s highly ironic that’s 97% of the customers are apparently “satisfied” but there are only a select handful of people that have a complained. If you choose to go with this company then that’s you own self inflicted issue you have caused .

4. januar 2025
Uopfordret anmeldelse
Furnish My Crib-logo

Besvarelse fra Furnish My Crib

Hi Naomi,
I am sorry to read your experience. I have checked this for you and it seems your order had not arrive in our inbox which is the reason you were not contacted. I can see that your message from social media was forwarded to the CS team but as there was no order found, there was no method for them to query this directly with you. Having said that, please accept my apologies as I think our team could have handled this better.

We realise trust is a key element when purchasing online, especially with a small company. We therefore do not take any upfront payment as explained on our website and are rated 4.4 on Trustpilot by customers. We hope you will give us another chance in the future to change your impression of us.

Best Regards,
Furnish My Crib - London

Bedømt til 5 ud af 5 stjerner

I was a little dubious at first - BUT exceptional from start to finish

I was a little dubious at first, but then realised what can go wrong with cash on delivery. In the end I was right to trust these folks and honestly the exceeded my expectations. Ring them, and speak to a human being !! Always polite and helpful. Delivery drivers , again polite, efficient and had a sense of humour.
Product , I love it , exactly as described. Brilliant people to deal with and will definitely be my go to for furniture

3. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I was a little skeptic as the price…

I was a little skeptic as the price point was was almost too good to be true . Delivery went very smoothly, Delivery guys fazed and Ricky were polite , they instantly were ready to remove there shoes as they saw I had brand new carpets. Luckily I had foot covers . I was updated on estimated arrival. The sofas I ordered were exactly as described in the pictures , the quality was a pleasant surprise very good sturdy sofa. I can tell they will last years . Will definitely be using there company again . Thank you @ Furnish My Crib 🙂

28. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Luca Jumbo Cord Fabric brown with Beige corner sofa

I ordered the Luca Jumbo Cord Fabric Brown with Beige Corner Sofa - Right Side and it has been amazing. It was delivered with care from Ricky and Faisal who also unwrapped and put the couch together. The prices are great giving the quality and I would recommend Furnish My crib to friends and family and would look here for more things furniture as they have a range for my place after the experience I had.

Thank you so much and all the best

17. september 2024
Uopfordret anmeldelse

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