The item was delivered in the timeframe expected. When the item didn’t work, they honored the return and refund very easily. Thank you fur baby for making the purchase and return an easy process.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Disappointed - ordered Colourful Cats Canvas Oil Painting 70x140cm (27x55in) Lovely print BUT there is no boarder around the print so although it is a canvas print it CANNOT be stretched over a basic... Se mere
Virksomheden har svaret
I love this print so much! It is the perfect addition to our master bathroom. There were no instructions included to put together the canvas, however, it was easy enough to figure out by looking at th... Se mere
You are more than helpful, you are kind, willing to go beyond what a buyer wants or needs. I'm pleased and so very grateful for all you have done for me.
Virksomhedsoplysninger
Skrevet af virksomheden
Beautiful and unique gifts for all pet lovers, with worldwide shipping
Kontaktoplysninger
Storbritannien
- help@furbabyfriend.com
- furbabyfriend.com
4,4
Fremragende
105 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the looks of the scarf but
Love the looks of the scarf but it ruined a black cashmere sweater with so much fuzz that rubber off
21. november 2024
Besvarelse fra Furbabyfriend
Hi Nancy, our cashmere scarves do not shed or pill excessively, so I wonder if you are reviewing the correct product/company?
Besvarelse fra Furbabyfriend
Thank you Nancy!
Merry Christmas Quick service
Quick service. This is a Christmas gift to my sister. I have it but it's still wrapped up from the shipping, I havent seen it. It was well wrapped if that counts... I don't think anything is broken? Thank you just the same, it's a wonderful Christmas gift. She and I both have cats.
21. september 2024
Besvarelse fra Furbabyfriend
Thank you Jimmy!
I ordered 2 items
I ordered 2 items
One was okay
The other had melted in transit so I had to throw it out! Waste of money!!
21. september 2024
Besvarelse fra Furbabyfriend
Hi
I have just picked up your review with some dismay as I did not hear from you at all regarding any issues with the catnip licks! I would have addressed them straight away had you contacted us. Please could you kindly contact me directly to discuss, as we have never heard of the catnip licks melting and of course we would want to address this.
Thank you
Jessica
Poor quality!
The Peeping Tom looksscratched and cheap, definitely not worth the amount paid. It was purchased as a gift but had to find something else!
23. august 2024
Besvarelse fra Furbabyfriend
Hello, please could you contact us directly regarding this issue so that we can address it for you.
Thank you,
Jessica
Great experience quality merchandise
Great product and wonderful reliable client experience
21. august 2024
Besvarelse fra Furbabyfriend
Thank you so much Roberta!
My kitten likes her toy
My kitten likes her toy, but I was disappointed that my 5 month old kitten's playing continuously caused the unit to separate. I had to velcro the ends in order for her to play with it.
5. august 2024
Besvarelse fra Furbabyfriend
It sounds like she did some serious playing! The Magic Organ toy is connected by a powerful magnet. Im glad however she is still able to beat it up! Even my 17 year old love this toy, so you made a great choice!
Got a new mask in record time after I…
Got a new mask in record time after I didn’t receive the other one-thanks!
16. juli 2024
The quality was much better than I had…
The quality was much better than I had anticipated it would be. The colour combination, design, and luxurious softness of the wrap was impressive. Customer service was swift and attentive when I had to deal with a minor issue. I highly recommend this product.
28. juli 2024
Besvarelse fra Furbabyfriend
Thank you so much Trudy! I love that you love the pashmina!
Besvarelse fra Furbabyfriend
Hi Janice, I wonder if you could kindly clarify with us, as we can see that you placed your order on 16 July 2024 and it has been delivered to you, with proof of delivery photos, so we are a little confused by your review?
Creative customisation products
I bought a personalised welcome mat with a photo of my cat, Lola. The designers at Furbaby improved my original design, creating a unique and delightful entrance mat with Lola eagerly waiting for me.
8. juli 2024
Uopfordret anmeldelse
Besvarelse fra Furbabyfriend
We absolutely loved designing your doormat with you! Lola is so photogenic! Jess
I stumbled upon this company while…
I stumbled upon this company while scrolling through Instagram and decided to check out their products. They have an adorable selection of items for animals. Shipping to the US was reasonably priced and my order arrived quickly. Everything was well-packaged and arrived in perfect condition. I'm very pleased with my purchase and would definitely order from them again!
9. juni 2024
Uopfordret anmeldelse
Besvarelse fra Furbabyfriend
Thank you Holly! We love that you found us!
Furbaby plaques are absolutely superb…
Furbaby plaques are absolutely superb in every way. The attention to detail in reproducing the photo on my personal choices is second to none.
I would love to give 10 stars, but 5 will have to do!
Excellent in every single way 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
There you are 10 stars!!
I can only submit one date, but I have had 3 plaques in total in the past 6 months.
30. april 2024
Uopfordret anmeldelse
Besvarelse fra Furbabyfriend
Aw thank you som much, Judy! We loved creating your designs with you! Love, Jess
Besvarelse fra Furbabyfriend
Hi Heather, we have tried to reach out to you regarding your experience, but we have not heard from you. I note you purchased one of our hugely popular cashmere scarves - which have a consistent 5/5 star rating on our Etsy shop page, so we are a little puzzled by this review! Perhaps it was meant for another store? Please do contact us so we can understand your concerns further and try to assist.
I have NOT received the shawl I…
I have NOT received the shawl I purchased…….I need some explanations!!
10. juni 2024
Besvarelse fra Furbabyfriend
Hi Judith, Please could you kindly contact us with your order number so we can investigate and assist you? help@furbabyfriend.com
Love their Facebook page
Love their Facebook page, a mixture of fun, facts & pure cuteness.
Thank you for putting a smile on my face every day.
3. juni 2024
Uopfordret anmeldelse
Great seller
Great seller! Very fast and excellent quality- I felt they really cared about their products and their customers satisfaction. I would highly recommend them and I’m very pleased with all my orders from them.
1. december 2023
Besvarelse fra Furbabyfriend
Thank you so much for your lovely comments Alex! We are so glad you found us!
Besvarelse fra Furbabyfriend
Hi Fiona, the tracking shows your order was delivered to you on 22 May. We have sent you an email to confirm. There are proof of delivery photos provided by Evri. Perhaps you may be thinking about another order from another company?
Besvarelse fra Furbabyfriend
Thank you Alex!
Total RIP OFF! When my $32 snow globes arrived
When my $32 snow globes arrived, they were cheap, plastic rubbish that you would expect from one of those $1.00 toy machines. Total rip off merchants.
3. november 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.