We've had a fantastic experience with Fruidel. Their customer service team is incredibly helpful. My Account Manager Javid, always replies to any questions I have, he is very supportive. The delivery... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from Fruidel for our office - keeping our employees happy with a great selection of fruit. Milk delivery also really useful. Javid is a great account manager ensuring everything is... Se mere
Virksomheden har svaret
I’ve had an excellent experience from start to finish. The Gareth is always quick to respond to emails, making communication really easy and stress-free. Every member of staff I’ve dealt with has been... Se mere
Virksomheden har svaret
We’ve been using Fruidel for around three months now, and the service has been brilliant from the start. Each week we receive fresh fruit with a great variety, which has been a really nice additio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Nationwide Office Fruit and Milk Delivery Service. From farm to office, we prioritise ethical sourcing and sustainable practices to bring you the finest fruits and milk to your office or workplace.
Kontaktoplysninger
Fruidel House, City Works Business Park, M11 2NB, Manchester, Storbritannien
- 0330 202 1200
- enquiries@fruidel.com
- fruidel.com
4,6
Fremragende
313 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
Callum was so helpful with all the enquiries I had, with fast responses to emails and a follow-up with a telephone call which was great as sometimes you need all answers there and then. Callum was very joyful, and professional which made the enquiries easily expressed. At the end of our conversation, I had an outstanding customer service experience, and his spontaneous manner made the day even brighter.
14. marts 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Thank you for sharing your positive experience with Callum! We're thrilled to hear that his quick responses, professionalism, and cheerful attitude made such a great impact. It’s wonderful to know that his approach left you with an outstanding customer service experience. We truly appreciate your feedback! 😊🍎🍌🍊
Callum has been so hopeful with any of…
Callum has been so hopeful with any of the last minute requests we make and generally about any queries I have. It’s nice to work with suppliers who values their customers.
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Fay, thank you so much for your kind words! We're thrilled to hear that Callum has been so helpful with your requests and queries. We truly value our customers, and it's great to know that we've met your expectations. If you ever need anything else, don't hesitate to reach out. We're always happy to help! 😊
5 Stars for Callum R
Callum has been exceptionally helpful with our delivery amendments. Not only is he proactive but also extremely patient with all the updates!
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Thank you for the kind words! 🌟 We're thrilled to hear Callum has been so helpful with your delivery amendments. We really appreciate your feedback and will be sure to pass it along to him! 🙌😊
Very pleased!
Luke has been very helpful in facilitating our deliveries
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Thank you for the feedback! 😊 We're glad Luke was able to assist with your deliveries. We appreciate your support! 🚚🍊🍎
Great Response Time
Again a great response time from Luke, a prompt response allowed us to amend our order for next week. Thanks again :)
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Thanks, Georgia! 😊 Luke will be happy to hear your kind words. Glad we could assist with your order—appreciate your support! 🍏🍌🥛✨
Fruidel
Had a lovely experience with Callum, very attentive and took our queries seriously. When our space wanted to add alternative milk to our order he made sure to inform us on all of our options and was quick to enforce the change!
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Thanks for your lovely feedback, Tara! 😊 Callum always goes the extra mile to make sure everything runs smoothly. Great to hear he was able to help with your order! 🥛🍏
Great experience
Luke Tyndall helped me with changing a order. He was very helpful and polite.
Thanks again Luke
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Thanks for your kind words, Harry! 😊 We're glad Luke was able to assist you with your order—he's always happy to help! 👍🍏
Great experience from Callum
I had a query with an invoice that we have received, I sent an email to the orders email and Callum Roberts was very quick on the case. He gave me a call and explained the situation very clearly and sorted it right there and then. Very efficient and did a great job.
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Callum
Thank you for your kind words! We're delighted to hear that Callum Roberts was able to assist you quickly and efficiently. Providing clear communication and prompt resolutions is what we strive for!
We appreciate your support and look forward to continuing to serve you.
Best regards,
The Fruidel Team 🍏🍊🥛
Luke Tyndall is helpful and responsive…
Luke Tyndall is helpful and responsive to enquiries - good quality fruit
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi,
We really appreciate your feedback! It’s great to hear that Luke Tyndall provided a prompt and timely response to your request. We always strive to deliver excellent service.
Thanks for choosing Fruidel! 🍏🍊🥛
Best regards,
The Fruidel Team
Prompt and timely response to my…
Prompt and timely response to my request by Luke Tyndall.
Thank you.
19. februar 2025
Uopfordret anmeldelse
Thank you Luke Tyndall
Luke Tyndall our account manager has been so helpful with actioning changes we require, recommending options that meets our needs for our office fruit and milk order, Luke emails back very efficiently and promptly.
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Paige
Thank you for your kind words! We're delighted to hear that Luke has been so helpful in managing your office fruit and milk order. Providing efficient and prompt service is always our goal, and we’re glad to know he’s met your expectations.
If there's ever anything else we can do for you, just let us know!
Best regards,
The Fruidel Team 🍏🍌🥛
We are a relatively new customer but I…
We are a relatively new customer but I do have to say that nothing is too much trouble. We have milk, potatoes, snacks and fruit. Fruit is displayed beautifully in baskets and such a great range of snacks. Milk lasts well past its sell by date too so you know its fresh. Emails are swiftly responded to. Just wanted to mention not only Steve Lee as our account manager but Sam Butterworth too for putting up with my 45minutes phone calls and very specific instructions! Great experience up to now!
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Helen,
Thank you for your wonderful review! We're so pleased to hear that you're enjoying the variety and quality of our products, as well as the service from our team. Steve and Sam will be delighted to know they've made such a positive impact! We truly appreciate your kind words and look forward to continuing to provide you with great service.
Best regards,
The Fruidel Team 🍏🍌🥛
Fruidel is amazing
Fruidel is amazing, a great company to use for office milk delivery. Steve Lee, quickly responded to my request and accommodated all needs. Thank you!
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Mimi,
Thank you for your kind words! 😊 We're so happy to hear that you've had a great experience with Fruidel. Steve Lee always goes the extra mile, and we’re glad he was able to accommodate all your needs.
We appreciate your support and look forward to continuing to serve you! 🥛✨
Best regards,
The Fruidel Team
amazing team
Luke is super responsive and helpful. Really polite and always happy to find a solution :)
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Yasmin,
Thank you for your lovely review! 😊 We're so glad to hear that Luke has been responsive and helpful—he truly is a great asset to our team. We always strive to provide the best service, and it’s fantastic to know we’ve met your expectations.
Looking forward to continuing to support you! 🍏✨
Best regards,
The Fruidel Team
Great service from Steve Lee
Great service from Steve Lee! Very prompt responses and very helpful.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Alexandra,
Thank you for your lovely feedback! We're so pleased to hear that Steve provided prompt and helpful service. We’ll be sure to pass along your kind words to him!
If you ever need anything, don’t hesitate to reach out.
Best regards,
The Fruidel Team 🍏
Friendly and Informative Service
Great service very friendly and professional. Accommodating of our needs. Regular contact to ensure we are happy with the service provided.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Amy,
Thank you for your kind words! We're so glad to hear that you've had a great experience with our team. Providing friendly, professional, and accommodating service is what we strive for, and it’s wonderful to know we’re meeting your expectations.
We appreciate your feedback and look forward to continuing to support you!
Best regards,
The Fruidel Team 🍏
Fruidel - excellent
Steve and the Fruidel team have been great from the start of our partnership.
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi,
Thank you for your wonderful feedback! We’re thrilled to hear that Steve and the Fruidel team have provided great service and that your partnership has been smooth from the start.
We truly appreciate your support and look forward to continuing our work together!
Best regards,
The Fruidel Team 🍎
Helpful and speedy service!
Steve Lee was both friendly and efficient. A pleasure to work with.
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Liam,
Thank you for your kind feedback! We're so glad to hear that Steve was friendly and efficient, and that you had a positive experience working with him. We’ll be sure to pass along your lovely comments to Steve!
If there’s anything else we can assist you with, feel free to reach out.
Best regards,
The Fruidel Team 🍎
Steve Lee at fruidel always deals with…
Steve Lee at fruidel always deals with our issues in a prompt and professional manner.
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Tracey,
Thank you so much for your kind feedback! We’re thrilled to hear that Steve has consistently handled your issues in a prompt and professional manner. It’s fantastic to know that we are meeting your expectations and providing you with the service you deserve.
We truly appreciate your trust in us, and if there's anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
The Fruidel Team
Steve Lee at Fruidel is always…
Steve Lee at Fruidel is always extremely helpful and accommodating when dealing with clients.
We never have any issues and would 100% recommend!
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Fruidel
Hi Elizabeth,
Thank you so much for your fantastic feedback! We’re delighted to hear that Steve has been consistently helpful and accommodating in dealing with your needs. It’s wonderful to know that you’ve had such a positive experience with us.
We truly appreciate your recommendation and your trust in our services. If there’s anything else we can assist you with, don’t hesitate to get in touch!
Best regards,
The Fruidel Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.