Sold an old pair of trainers which had signs of wear and tear. Was offered a higher price than expected and once my parcel had been received, payment was in my account within 3 working days. Would hig... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Quick and easy process when selling an item to them. Customer services team were very helpful throughout. Slightly low pricing to sell too (as expected bh all sites) & shame about having to pay ow... Se mere
Virksomheden har svaret
Very courteous and expedient service. I used their services to sell. Tested it with an old designer bag and they paid me about 3/4 days after I shipped the parcel. Easy comms on WhatsApp. Will... Se mere
Virksomheden har svaret
Excellent experience. I had a Gaultier mesh top that had been sitting on Depop and Vinted for years, but I was put off selling such an expensive item because of the hassle and risk of scam buyer... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Freshmans Archive offers a wide range of high end designer clothing. We specialise in finding the best luxury designer couture, sourced from across the globe. Carefully selected and handpicked from around the world, authentic clothing at an affordable price.
Kontaktoplysninger
Unit 8C, Penny Hill Lane, S66 9BQ, Rotherham, Storbritannien
- 07908475047
- customercare@freshmansarchive.com
- freshmansarchive.com
4,8
Fremragende
467 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic experience with Freshmans…
Fantastic experience with Freshmans Archive. The whole process was simple, transparent, and hassle-free. Communication was excellent, and payment arrived exactly as promised. It’s refreshing to deal with a company that is professional, reliable, and easy to work with. I would definitely recommend them to anyone looking to sell their clothing and would happily use their service again. Thank you! ⭐⭐⭐⭐⭐
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review Abdul, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Sold some items to them experience was…
Sold some items to them experience was very easy and straightforward process
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review Jack, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review Mark, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Excellent Experience From Freshmans
Purchased Moncler jacket, i always read the description and check out the photos of items in detail, if you do that , you can’t go wrong.
Another fine purchase from Freshmans.
26. maj 2026
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Quality
Outstanding quality and prompt delivery over the moon with my stone island hoodie
26. maj 2026
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review Alan, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Can’t fault the service.
Excellent communication over a request on item. Excellent service. Always a pleasure buying from freshman’s. A++++
26. maj 2026
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review Jabel, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Throughout the process they were fair…
Throughout the process they were fair and gave me a good deal on my unwanted items even though my jacket had a few marks. Thanks
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review Mamoon, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review Andrew, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Besvarelse fra Freshmans Archive
Hi Mehret,
Thank you for your review, we’re really glad to hear you liked the material and style.
We did notice your 3-star rating and would love to understand a bit more about your experience. If there’s anything that didn’t quite meet your expectations, we’d really appreciate your feedback so we can better understand your perspective.
Thanks again for your support, and we hope to hear from you.
Thanks,
Liam
First time using freshmans archive
First time using freshmans archive , and wow great site , I brought a used item and its exactly how the product was described i brought 2 brand new stone island polo shirts , with £60 of the original price great bargain I can safely say I will be using again for new and used clothes 😀
28. april 2026
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review David, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Little mix up but all ok now
I was sent the wrong sweatshirt but after a few emails and doing a deal with Liam I kept the sweatshirt I was sent.
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Hi Conor,
Thanks for taking the time to leave this - I am pleased you had a good experience with us in the end and we could resolve the small hiccup. We always try to keep things as smooth and easy as possible, so it’s great to hear that came across.
Thanks,
Liam
Great
Great , freshmans archive what can i say ,its a really good shop with great customer service , would definitely recommend giving it a try you won’t be disappointed. Keep up the good work liam and team .
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Hi Paul,
Thanks for taking the time to leave this - I am pleased you had a good experience with us. We always try to keep things as smooth and easy as possible, so it’s great to hear that came across.
Thanks,
Liam
Perfectly happy with my sale
Perfectly happy with my sale, I sold 2 coats to Liam and he was informative all the way throughout. Really speedy service and great customer service.
I will not hesitate to sell to them again and of course buy as well. A really great company. Thank you.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
I’ve ordered from here numerous times…
I’ve ordered from here numerous times and each time has been a great experience. My package has come on time, and the customer support that Freshman’s Archive offers is on point as well. They always answer my questions quick and efficiently.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Outstanding service from Liam 5stars 🤩…
Outstanding service from Liam 5stars 🤩 choice of clothes brilliant thank you
30. marts 2026
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
They just know how to get the job done…
They just know how to get the job done everything is always perfect
30. marts 2026
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
First class seller. Recommend to all
Fantastic item. Authentic. Great price. Fast shipping and great communication
Cannot fault at all
Highly recommended
27. marts 2026
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Communication and service was perfect
Hands down the best resale site to buy from and sell to. Communication has been perfect was offered fair valuations for all items and was even able to deliver the items in person to save postage/delivery. Liam was fantastic throughout the process I would recommend Freshman’s Archive to anyone and will continue to use in future.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
Selling process
Selling to freshman’s archive was really simple, fast process, great communication and great team overall. Would recommend to friends and family.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
Thank you for taking the time to leave us a review, it is appreciated.
I'm glad you are happy with our service!
Thanks - Liam
TERRIBLE PEOPLE!!!! 😞
I wish I can give zero review,this is the worst experience ever,bunch of rogues,the change everything as soon as your item arrives at their office,terrible and rude customer service,they take forever to respond and payment that was supposed to take 48 hours takes almost forever and you get less than the agreed amount,I will NEVER have anything to do with this company or whatever they are,I am still dealing with their sh*t, guys BEWARE of these people! Update -i am writing this review because I have finally been scammed by this company,Mr Liam threatened to deal with me because of my previous review,he insisted I transfer the sum of £50 to return my. Gucci bag and Prada heels , transfer was completed but he never admitted receipt,then I asked for his PayPal to send another £50 in order to get my items back and he has ignored me completely,he is the only person handling everything so there's no such thing as customer service.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Freshmans Archive
We are sorry to see this review and, while we respect the customer’s right to express dissatisfaction, we strongly dispute a number of the factual allegations made here.
In particular, we do not accept the allegation that the customer was “scammed” by our business. We also dispute the suggestion that we deliberately withheld their items, ignored payment, or acted improperly in relation to the return of their goods.
The circumstances surrounding this matter are fully documented, including our communications with the customer and the arrangements discussed regarding the return of their items. We are therefore confident that the review does not present a complete or accurate account of what occurred.
We also strongly reject the allegation that the customer was “threatened”. Any communication from us regarding this matter was in the context of resolving a dispute and explaining our position and the potential consequences of making allegations that we believed to be inaccurate.
We are always happy to resolve genuine customer concerns and have made efforts to communicate with this customer directly. However, we cannot allow serious allegations of fraud or dishonest conduct to go unchallenged when we believe they are factually incorrect.
For privacy reasons, we will not publish the customer’s personal information or the full details of our communications on a public review platform. We would, however, be happy to provide Trustpilot with the relevant documentation should it be required to assess the accuracy of the allegations made in this review.
We remain committed to treating customers fairly and providing a professional and transparent service.
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