We ordered paint on Thursday night and paid £2.50 for next day delivery, to be honest I wasn’t expecting to receive it till Monday, taking into account working days, so I was pleasantly surprised whe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have only used this supplier once so far, chose them because they had exactly what I needed in stock. I ordered over the Easter bank holiday weekend and the paint arrived on the Tuesday, so top mark... Se mere
Virksomheden har svaret
I bought from Freshlick because the Earthborn primer I needed was the best price (incl. postage) I could find online. Order arrived next day - great service. My tin of paint was well packed using... Se mere
I returned some paint which didn't meet the threshold for their returns policy. It was delivered to them on 1st April (DPD confirmed) and I'm still waiting on them locating the paint (they can't fin... Se mere
Virksomheden har svaret
4,5
Fremragende
186 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Superb service
Superb service, thank you.
I ordered some Dulux paint between Christmas and the New Year, not expecting to receive it until after the NY festivities.
To my amazement it was delivered within 36 hours of placing my order.
Many thanks for your efficiency.
28. december 2024
Great company with a super service and…
Great company with a super service and superb product
8. december 2024
Good product
I am really pleased with the product that I ordered, I wanted it to paint a bird bath and it really does the job, the container is smaller than it looks online, but it was enough for what I wanted
6. december 2024
Great I changed my mind in the end and…
Great I changed my mind in the end and had a refund.
12. november 2024
Very delayed delivery and poor customer…
Very delayed delivery and poor customer service. Won’t order again
17. oktober 2024
Besvarelse fra Freshlick
Good afternoon Larisa,
Thank you for sharing your feedback for your most recent order.
We apologise for any inconvenience caused by the delay. While we do our utmost to ensure next day deliveries arrive on time, delays can sometimes occur due to factors outside of our control. We understand that this was frustrating, and we apologise for any impact it had on your schedule.
Please rest assured that we’re closely reviewing this with our courier to prevent similar issues in the future. If there’s anything further we can assist you with, please don’t hesitate to reach out.
Kind regards
Ryan @ freshlick
👍👍👍👍👍👍👍👍👍👍
14. oktober 2024
Brilliant service
Brilliant service, product I ordered was delivered the next day and this was on a weekend aswell. So much cheaper than other sites. Will definitely use again.
12. oktober 2024
good quality
2. oktober 2024
Ordered one day and delivered the next
Ordered one day and delivered the next, very good service.
24. september 2024
Good stock levels and speedy delivery
2. september 2024
Super fast next day delivery
Super fast next day delivery, at a very reasonable price. Would definitely use again!!
23. august 2024
Quick good packaging good not do better
25. august 2024
Failed to deliver on time.
We were running short of paint to complete decorations before my daughter returned from holiday. Ordered paint from freshlicks on Saturday pm. Paid extra for Sunday delivery, but it only arrived late Monday! Put us out no end. They refunded the delivery surcharge (thanks), but really, shouldn’t offer Sunday delivery if they can’t guarantee it - we could have gone elsewhere if we’d known it wasn’t guaranteed
17. august 2024
Besvarelse fra Freshlick
Good afternoon Mr Watson,
Thank you for sharing your feedback. We're truly sorry for the delay with your delivery, especially given the time-sensitive nature of your project. While the order left us on time, it was unfortunately delayed by the courier, which we recognise caused significant inconvenience for you.
We have refunded the delivery surcharge as a gesture of goodwill, and we are following up with the courier to ensure this doesn’t happen again.
Thank you for your understanding, and we hope you'll consider us again in the future.
Kind regards
Ryan @ Freshlick
Excellent fast delivery!
8. august 2024
Avoid - go somewhere else!
Paint arrived dented, pot exploded when I opened it and sprayed paint all over the kitchen and myself, ruining the clothes I was wearing at the time.
Edit - they have ignored my last email now too.
28. juli 2024
Besvarelse fra Freshlick
Hi Sam
Thank you for your review and I'm truly sorry to hear about your experience.
We apologise for the inconvenience caused by the damaged paint can and the mess it created. Our customer service team is already in touch with you to resolve this issue as quickly as possible.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right.
Kind regards
Ryan @ freshlick
Freshlick is a great company
Freshlick is a great company. My order went through and the delivery came the next day. I spoke to Georgia on the phone with a quiery. She was really efficient and helpful.
I am really glad I found Freshlick and will be definately using them again.
Freshlick just seem to have it right. Fab website which is clear to order from, helpful staff when you need to call and super quick delivery. Well done Freshlick
26. juli 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.