Smooth process from start to finish. Leo came round on 8 March and gave a competitive quote for 20 panels plus 11.5kw battery. Installation took place on 16 March with no issues and we had everythin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My solar panel installation was excellent, but… Coordination with the scaffolders was not good. The first installation date had to be cancelled because the scaffolders did not turn up. After two mo... Se mere
Virksomheden har svaret
David King visited us on behalf of FRESH/Costco with regarding solar panels and a storage battery. He was very honest with us. Although I had some preconceived ideas of what we may and may not wan... Se mere
Had a great install from FES. 18 panels, EP12 Fox battery. Installed quickly and very professionally. Good advice from Chris up front. Design team improved the design and spec. Scaffolders worked thei... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Fresh Electrical Solar is the trading name of Fresh Electrical Solutions Ltd. As a family run solar energy business, we are accredited MCS installers, and registered with HIES, EPVS and the NAPIT. Working in the industry for over 12 years and based in Essex, Fresh Electrical Solar have become one of the UK's largest solar installation companies. With teams working across the UK installing residential and commercial solar panel systems, helping customers make savings on their energy bill. We work closely with the industries largest solar manufacturers like QCELL, SolarEdge and GivEnergy to ensure the systems we install for our customers systems produce the maximum output, efficiently for a long time. At Fresh Electrical Solar you will find we give our customers honest, transparent advice to ensure your solar panel solution is right for both you and your home or business. Call us on 01268 214801
Kontaktoplysninger
Unit 2-3 Orion Court, SS14 3DB, Basildon, Storbritannien
- 01268 214801
- sales@freshsolar.co.uk
- freshelectricalsolar.co.uk
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic Solar Panel & Battery Installation
From the very first inquiry to the final handover, I cannot fault Fresh ElectricalSolution. This was a completely stress-free experience, and I am thrilled with my new solar panels and battery storage system.
Leo was incredibly knowledgeable and spent the time to design a system that was perfectly tailored to my home and energy usage. There was absolutely no hard sell, just clear, competitive pricing and a full explanation of the equipment (panels, inverter and Fox batteries)
The installation team, led by Chris and Dal was phenomenal.
They arrived exactly on time, were professional, polite, and worked incredibly efficiently.
The system was fully commissioned and explained to me in detail, including how to use the monitoring app.
I would highly recommend Fresh Electrical Solution to anyone considering solar and battery storage. They deliver a truly 5-star service from start to finish.

Besvarelse fra FreshElectricalSolutions
Fantastic!
I'm so impressed with the customer care. Ravi has helped throughout from ordering to post installation. His knowledge, availability, care and understanding has been a godsend with any queries.
I love the results of the solar panels and battery.
Thank you!
David King was fantastic to work with
David King was fantastic to work with. He took his time to explain everything clearly, was very polite throughout the process, and truly knows his stuff. His knowledge and patience made the whole experience easy and stress-free. Highly recommended.
Smooth service from start to finish
This was about as easy as it can get. Great service from all at Fresh. Installation took place without any problems, everyone was super friendly and helpful and the quality of workmanship was top notch. Highly recommended.
Great company
Great company. Very responsive and helped me a lot in knowing what solar panels and the the way it can benefit me. Process was very smooth and the installers were very quick and friendly as well. Would highly recommend Fresh Solar for any solar needs.
Akshar Patel
Good experience from start to finish
Good experience from start to finish. Would happily recommend them to friends & family.
excellent experience with Fresh!
We had an excellent experience with Fresh Solar from start to finish. Every stage—right from the first contact through planning and installation—was clear, well-communicated, and genuinely reassuring.
On installation day, the team arrived on time, were polite and respectful, and carried out the work to a high standard. The cabling is tidy, and the battery and inverter were installed exactly where I wanted them.
Around two weeks later, we received our certificates by email, exactly as they’d advised in advance. Couldn't fault the experience and glad we did it!
Thanks Guys
Lewis, Bridgend
A very competitive price through…
A very competitive price through Costco. System is working really well and easy to monitor through the app. Installers were very professional and did a great job. Would definitely recommend.
Great experience from start to finish
From start to finish we have had a great experience. Every question we asked via email or phone was answered by the team. The price was very competitive. The pre installation visit was really useful and we felt listened to. The actual installation and scaffolding went very well. A month in all is working well.
David King - thanks for designing my home with best solar system
David King thank you for your efforts in designing my solar system best suitable to my needs and protect my outgoings on electricity.
I was always backed up and supported in whole journey from every technical topic by David King. I will not shy to share his grip on solar installation based on he picked up flaws in quote made by ‘x’ organisations for my home which has incorrect spec which could fot in budget but would not deliver efficient outcomes. That says its rqually important who you are going with for solar installation.
Overall satisfied with David Kings mutiple visit to home to ensure I am happy at every stage. I doubt any other company can support at that level when I compared few companies were only available over phone call to design solar system.
Great Install and comms
Recently had a solar panels, battery and Inverter installed. Great customer service right from the start. Everything was clear from the beginning. A price no other company could beat. From quote to install was around a month. All up and running on day of install. Neat and tidy installation. Very happy with the professional service. All documentation was delivered 2 weeks after install. Couldn't fault these guys. All that and 0% finance :-)
Brilliant service from start to finish
Brilliant service from start to finish, would definitely recommend
Very quick, easy and professional
Very quick and easy. I had been researching solar for a while and when I saw a Costco promotion that gave me a bit more confidence to go ahead. The sales, survey and consultation were all good and easy. The information they gave me was inline with what I had researched. The scaffolding and installation were without any problems, very organised and professional. Positions of the panels, inverter, batteries and wiring runs were discussed and agreed. Clean and tidy finished job. Good support from the office/admin staff. There was a short delay with removing the scaffolding but I was informed by the office. After sales support with certificates was very helpful. All good. Still working better than I expected
Will cancel after giving installation and taking deposit
I recently received a fresh solar recommendation from Costco, who I always trust. Because I already had Give Energy batteries, I contacted this company for two Give Energy all-in-one batteries. They gave me a quote, and I paid the deposit. The installation was booked for 9th December.
However, after weeks of waiting, I suddenly received a full refund and an email from Jack saying:
“The necessary software commissioning and integration processes are outside the scope of work our engineers are currently comfortable taking on, as they involve a high risk of future recurring service issues and necessary revisits.”
There was no phone call, no explanation, and no courtesy. When I called them after receiving the refund, they stopped answering the phone and only sent an email cancelling everything. This was extremely disappointing, especially for a £10,500 job where trust and communication are so important.
It is sad that after taking the deposit and giving installation dates, the company cancelled without any proper decency. It feels like they were trying to push me towards Chinese batteries instead of supporting Give Energy, which is a trusted British-made company.
My time was wasted, and the service was very poor. Please be aware before booking.
Many thanks,
Yogesh

Besvarelse fra FreshElectricalSolutions
AVOID - COWBOY CONTRACTORS
Fresh Electrical installed my solar panels in July. There are no issues with the panels, however, scaffolding was left outside of my house for over 7 weeks. The contract stated that it was only supposed to be up for up to 2 weeks. During this time, random people off the street continually used the scaffolding as a climbing frame, climbing up onto the roof of my house. I told Fresh Electrical about this several times, and each of those times, they lied by saying that somebody was going to come and collect the scaffolding (nobody showed up on any of the occasions that they claimed). I tried to reach their 'Complaints manager' multiple times, however he was never available, and never called me back (if he even exists)
Avoid the stress and go with another installer. I have no doubt they'll reply to this review trying to point out that they subcontract their scaffolding. However, their chosen contractors ultimately left me to endure the stress of random people climbing onto my roof
Additionally, I received an email after my installation offering a £10 Amazon voucher if I left a positive Trustpilot review. Subsequently, you can't trust the reviews that you read about this company

Besvarelse fra FreshElectricalSolutions
Happy customer
The process from analysis through design, quotation, installation and commissioning was very professional. Despite a late start on the installation day due to the long distance from a previous job Dan and Matt worked hard into the evening to complete the work on the day.
The install team was professional and…
The install team was professional and courteous
Fished the job in under 6 hours and left the garage clean and tidy.
The whole process was very smooth start to finish.
Good value product and courteous installation.
Despite a little confusion over the sighting of the panels and a delay in starting due to long journey to get here and levels of traffic. Kieran and his colleague worked professionally and courteously to get the job completed. Panels and battery are working well and cutting down our electricity usage from the grid despite the shorter hours of daylight now. I suspect will see a lot more benefit as we move into spring and summer next year.
Excellent process and fitting
Excellent process and fitting.
Merryl watkins
Absolutely amazing from first phone…
Absolutely amazing from first phone cool to being fitted Absolutely over the moon with the solar panels thanks lyn
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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