French Arabian Perfumes Anmeldelser 

89
•
TrustScore 4 ud af 5

3,8

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Absolutely disgusted with this company. I ordered an item off their tiktok shop and returned it the very day in the same condition as I received it (had not even opened the outer packaging box!) and t... Se mere

Bedømt til 5 ud af 5 stjerner

I had a really good experience from beginning till the end. I contacted Lataffa on their instagram account and I was recommended by them to place my order with French Arabian Perfumes. The custo... Se mere

Bedømt til 5 ud af 5 stjerner

I just made my first purchase after searching many suppliers and finally I found French Arabian website which I trusted on the quality of the products since I started to find the essence I wanted.... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve bought several fragrances and they are all exquisite, beautifully packaged and sensibly priced. I did have an issue with one I ordered being out of stock but customer services were quick to resp... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Parfumeri
  2. også i
  3. Leverandør af smags- og aromastoffer

Skrevet af virksomheden

French Arabian Perfumes offers a curated selection of luxurious perfumes, body sprays, home fragrances, and more for men and women. - Wide Brand Selection, Exclusive UAE-Made Fragrances: We offer both our prestigious brands (French Arabian Perfumes, Nylaa, Maryaj, Pearla Nera, La Beaute, Brandy) and authorized resale of popular brands (Lattafa, My Perfumes, Al-Rehab). - Wholesale & Retail: We cater to both wholesale and retail customers, offering competitive pricing and a diverse range of products. - Fast & Easy Delivery: Enjoy fast and convenient shipping throughout Europe from our UK stock. Explore our captivating scents, perfect for every occasion.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

89 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 27 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(89)

30 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Absolutely disgusted with this company

Absolutely disgusted with this company. I ordered an item off their tiktok shop and returned it the very day in the same condition as I received it (had not even opened the outer packaging box!) and they had the audacity to lie and claim they hadn't received it back even though the tracking shows otherwise! I was a loyal customer but will no longer be shopping with this company again, lying thieves! BEWARE!

25. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It has been over 18 days and I’m still…

It has been over 18 days and I’m still awaiting for my delivery/order. Extremely bad/slow disappointing service. I left several message’s on their website asking for updates on my order but I never received any response.
Bad service

27. august 2026
Bedømt til 1 ud af 5 stjerner

Avoid at all cost

Avoid at all cost. No morals in the bussiness. After buying products from them, spending month and thousands of £s. They go against their buyers I brought mainly Lattafa. They than block me from selling. What a horrible service. They do not act ethically. I have also found out that they are blocking everyone selling lattafa on tiktok and amazon so they can sell it themselves.

I messaged and they ignored me. How can you be a distributor and sell to your customer than block your customers so you can sell. Disgusting behaviour.

DO NOT BUY FROM THEM AND PROMOTE THIS.

2. juli 2026
Uopfordret anmeldelse
French Arabian Perfumes-logo

Besvarelse fra French Arabian Perfumes

Hello,

Thank you for your response.

We would like to clarify the facts regarding this matter.

The action taken against your account was based on information and confirmation provided by the brand owner, who raised concerns regarding unauthorised marketing activities, trademark filings, and business practices that were considered to be in breach of the brand's policies.

We would also like to clarify that French Arabian Perfumes has not taken any enforcement action against sellers on Amazon or TikTok Shop. Enforcement decisions are made by the brand owner and the respective marketplace. When a brand initiates an investigation, sellers are typically required to provide a verifiable supply chain, authorised purchase invoices, and evidence of authenticity. If sufficient evidence cannot be provided, the brand's legal team or the marketplace may take action, which could include listing removals, policy violations, or account restrictions.

Our wholesale policy is clear. We reserve the right to stop supplying any reseller who:

Misuses or misrepresents the brand.
Uses unauthorised trademarks or misleading marketing.
Mixes genuine products with counterfeit or unverifiable stock.
Fails to provide sufficient evidence of an authentic supply chain when requested.

Our priority is to protect the integrity of the brand and ensure that both our wholesale and retail customers receive genuine, authentic products.

We have previously communicated these concerns to you through both marketplace communications and direct conversations. As a result, we made the decision to cease trading with your business over six months ago.

Furthermore, we note that your recent review relies on an invoice from a period before our business relationship ended. During our internal audit, we identified discrepancies between the inventory you appeared to hold and the quantities purchased through our authorised supply chain. These discrepancies raised concerns regarding stock traceability and authenticity, which formed part of the reasons for discontinuing our business relationship.

We consider this matter closed and do not intend to comment further.

Regards
French Arabian Perfume Team

Bedømt til 5 ud af 5 stjerner

I had a really good experience from…

I had a really good experience from beginning till the end.
I contacted Lataffa on their instagram account and I was recommended by them to place my order with French Arabian Perfumes.
The customer service its 10/10.
The parcel arrived the very next day and I couldn't be happier with the perfumes I selected.
Thank you so much. Mary

7. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best perfume store

I have tried a lot of stores for perfumes before and none tops this one. When my order got mixed up they were quick to help me resolve the issue. I would recommend this store to every and anyone.

6. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not a realiable business at all

Not a realiable business at all. Purchased a fragrance next day delivery and have not received it. Received an email by the company saying that they had assigned delivery to Amazon, and any queries should be directed to Amazon logistics?!? Make this make sense. The business is the one who is responsible to contact the courier and ensure that the item is delivered NEXT DAY as promised and PAID FOR. Never purchasing from them again. Incredibly unprofessional, just cowboys selling fragrances online.

10. juni 2026
Uopfordret anmeldelse
French Arabian Perfumes-logo

Besvarelse fra French Arabian Perfumes

Hello Maggie Johansson,

Thank you for your feedback.

I understand your frustration at not receiving your order on the expected delivery date, and I sincerely apologize for the inconvenience caused.

Please understand that once an order has been dispatched and handed over to the courier, we have limited control over the delivery process. As a result, we are unable to divert the parcel or provide information beyond the updates made available by the courier.

We kindly recommend continuing to monitor the tracking information for the latest updates regarding your parcel.

Thank you for your patience and understanding.

Regards,
French Arabian Perfumes Ltd

Bedømt til 5 ud af 5 stjerner

Happy with experience

My product arrived well packaged and came quickly enough. Perfume was in perfect condition and had zero issues. I can’t complain!

25. oktober 2025
French Arabian Perfumes-logo

Besvarelse fra French Arabian Perfumes

Hello Scarlet,

Thanks for your valuable feedback.

Regards,
French Arabian Perfumes Ltd

Bedømt til 5 ud af 5 stjerner

Lovely scent

Always a very quick delivery at a great price from this merchant. Lovely warm feel good coffee fragrance that is not sickly & lasts a few hours.

27. april 2026
Bedømt til 2 ud af 5 stjerner

Stay away from this company

Stay away from this company. They have sent me the wrong item twice in one week. The same item both times. And what they have sent me have been a lot cheaper than i placed. I placed a big order and theyre after care is shocking they just dont care. I am £48 out of pocket. Just a heads up. They are on tik tok

5. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Love the perfume but would have liked a…

Love the perfume but would have liked a little less choc and more musk 😍

24. februar 2026
French Arabian Perfumes-logo

Besvarelse fra French Arabian Perfumes

Thank you, Margaret, for your lovely feedback! We're really happy to hear you enjoyed the perfume. We appreciate your thoughts on the chocolate and musk notes – fragrance is very personal, and feedback like this helps a lot. 😊

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