Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Служба техподдержки сайта то очень быстро отвечает вопросы клиентов в чат-боксе. Спасибо агент техподдержку Алексу, ятоответил всё мои вопросы с терпением коротко и ясно. Мне понравился качество тех.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We needed quick solutions for our team and Freezvon delivered. Whereas our previous provider did not offer us any alternatives to their new phone number requirements, Freezvon really helped us o... Se mere

Bedømt til 1 ud af 5 stjerner

Пользовательское соглашение ограничивает право на возврат остатка баланса, будьте внимательны. В связи с этим, поддержка в возврате отказывает Смс в большинстве случаев не доходят, с чем поддержк... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As a team lead, I appreciate: 1) Being able to sort and filter call data by agent, not just day, or a phone number; 2) Easy to configure call queues and rules for outbound calls (i.e. we're using l... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Oplysningerne kommer fra forskellige eksterne kilder

Purchase virtual phone numbers with calls, sms and fax forwarding. We provide multichannel, toll free 800 numbers, cheap sip outgoing calls and VoIP services.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

130 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Horrible Experience

I was unfamiliar with this company. Their website showed conflicting information about whether they require documentation to set up the account. I was reluctant to trust my passport information or other information with them, but wanted to try them out. I emailed them letting them know I was interested in their services, but only if I didn't have to provide verification prior to trying out the line to test the audio quality, because if the audio quality was bad I might not even be a customer very long and I didn't want to provide a lot of information to a company I might barely use. I sent an email and they responded: "The cost of the number is: set up fee is: 10$ and monthly fee is 12$ The forwarding to SIP is free of charge and the forwarding to the phone number is chargeable. Documents for US city numbers are not required. If you have questions, just reply to this email, and we will help you with any matter." I sent payment to them, was told the line was setup, and then received this email: "Hello, ...we're asking you to provide the following... Colored photos of your passport, pages 1-2, or an ID card; Bank statement of the card used during this transaction; Photo verification: photo of the payer holding the card. ...Without receiving the requested information from you, we, unfortunately, cannot provide you with services. Best regards, Oleksandr Baran Financial director and co-owner." I specifically emailed them to see if they required documentation prior to the line being set up and they specifically said they did not. I would never have made any payment to some company I don't trust and know little about if I knew they would also demanded a passport. I do not trust this company with my passport information or with anything, especially after I specifically asked if it would be required and they told me it would not be required. Although they may say the email was stating they didn't need documents for the phone verification and they are requesting documents for bank verification, I had asked very clearly if they needed ANY documentation and their emailed response prior to my making a purchase resulted in my believing this would not be needed. I don't trust this company.

28. december 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello!
Let us clarify a few things about the verification process:
1) No documents are required to make an account.
2) No documents are required to connect a US landline number.
3) In some cases, such as paying via card through the Stripe payment system, payment verification may be required. This is due to the requirement of our bank and the payment processors, for anti-fraud prevention, among other things.
4) We warn that as a provider of virtual telephony services, we have a right to request your documents for verification at any time when you are using our services. It is something that is clearly stated in our Terms and Conditions here: https://freezvon.com/terms-and-conditions

Please be aware that if you do not agree to proceed with payment verification, we are not leaving your money to ourselves. It is refunded to your card and arrives back on your card within 1-5 banking days, depending on your bank.

So to sum it up, when you asked whether you need to verify your account prior to purchase, we answered no, you don't. When you asked whether you need to verify your identity when placing an order for the USA landline, we answered no, you don't. In both cases, it's true. But when we're talking about verification of transaction, yes, it is required in some cases because we have a strict no-fraud policies, and you cannot pay with a stolen card. This wasn't a subject of your questioning prior to you placing the order, but it is covered by our T&C which you are required to read and accept prior to making any payments.

We appreciate you leaving a review. It would be great if you took time to follow up here to confirm when you received your funds back at your card, as the refund has already been made.

Bedømt til 1 ud af 5 stjerner

yok dedim

watsap onayi olacak

1. december 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello!
Sorry, we are not sure what do you mean. Please reach out to our support team at support@freezvon.com if you have any questions about WhatsApp verification.

Bedømt til 5 ud af 5 stjerner

Can recommend this service

Good, reliable service. Quickly setup a number, worked well.

1. august 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello,

Thank you for your review. We're thrilled to hear that we've met your expectations and we appreciate your feedback.

If you need anything else, please don't hesitate to reach out to us. We're confident that we can continue to provide you with excellent service.

Thanks again for choosing us.

Bedømt til 3 ud af 5 stjerner

super

j'ai apprécié le processus

25. november 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Jack!
Thank you for leaving your review.
What can we do to improve your experience?

Bedømt til 1 ud af 5 stjerner

Problem with top up

Hi there,
I have try to top up my account several times. Always rise error 505.

6. november 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Alexey!
Please contact our support https://freezvon.com/support and provide specific information about your case.

Bedømt til 5 ud af 5 stjerner

Great support group

The team is always ready to help you with any questions. Not always good connection quality when calling. But what we have is what we have, I am glad of such an opportunity to have a telephone number of another country.

7. november 2022
Freezvon-logo

Besvarelse fra Freezvon

Hi Alina!

Thank you for leaving feedback.
We constantly strive to improve our service and widen our network of local partners. We might be able to provide you a trunk with better voice quality than what you had initially. Please contact our support and specify what destinations are you looking for and what volume do you plan to use?

Bedømt til 5 ud af 5 stjerner

Fast and quality service

Fast and quality service
I have been using a Polish number for 5 months.
Now I started selling goods from my online store in Poland as well.
The virtual number was connected very quickly, in just 2 days. Everything works great.

18. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Attentive staff

Thank you for the good work, you helped me get the Zoiper SIP program up and running very quickly.
Especially thanks to Thomas for helping me get it done over the weekend.
You were great! I will be working with you in the future as well.

5. september 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Friendly support

Friendly support! I do love that. I'm not particularly versed in VoIP? I'm just using it. So it's nice, you know, you never feel like you have stupid questions, they always help, explain things, give sound advice. Like with the call forwarding setup, depending on time of the day, day of the week, etc.
You go, guys!
Love the new design by the way, much more sleek and modern like this.

1. september 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Lena!
Thank you for your feedback. We appreciate you letting us know what you think about our service.

Bedømt til 5 ud af 5 stjerner

Very helpful

30. august 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Li!
Thank you for leaving a review. We will continue to improve our service, so it will continue being helpful to you.

Bedømt til 5 ud af 5 stjerner

As a team lead

As a team lead, I appreciate:
1) Being able to sort and filter call data by agent, not just day, or a phone number;
2) Easy to configure call queues and rules for outbound calls (i.e. we're using local numbers when we call to a specific region without switching our SIP accounts; no need to use any specific prefixes for that either);
3) Our manager is always available, so if there are any difficulties, it's easy to resolve. I really like that. Never regretted signing the contract with Freezvon.

28. august 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Denis!
Thank you for letting us know what features you find especially helpful.
We will continue to improve, so our service could be even more useful for you.

Bedømt til 5 ud af 5 stjerner

Все от А до Я

Все от А до Я - ИДЕАЛЬНО

26. august 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Aleksandr!
Thank you for your feedback. We are glad you're satisfied with our service.

Bedømt til 5 ud af 5 stjerner

I am their customer for 4 years

I am their customer for 4 years. Tried some of the competitors but still prefer Freezvon because of their UX. It's very convenient especially after they released latest update. Support is quite fast so I am happy and would recommend them.

12. august 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Alexey!
Thank you for choosing Freezvon for 4 years. We are
glad to hear you liked our latest update - more things are in the works!

Bedømt til 5 ud af 5 stjerner

Thank you for working so quickly

Thank you for working so quickly, I registered US and Georgia numbers. Now I can talk unlimitedly with my clients and parents. Thanks for updating the design, the last one was bad ;))

12. august 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Julia!
Thank you for your feedback. We are glad you like our new design. We will continue to improve, so our service will become even more convenient for you to use!

Bedømt til 5 ud af 5 stjerner

Great experience

I’ve been working with Freezvon for two years now, and glad to see them developing!
They had upgraded the design recently!
Looks awesome!:) Congrats!

11. august 2022
Uopfordret anmeldelse
Freezvon-logo

Besvarelse fra Freezvon

Hello, Mariia!
Thank you for your feedback. We will continue to develop our service to become even more useful for you!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere