I initially contacted freedom destinations about hiring a motor home in the south island of New Zealand. I have been very impressed on the work the staff then did to help me organise the majority of o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Vicky was great talking us through our holiday, what we wanted out of it and what we wanted to see and do. We had spent so long trying to research and organise the trip ourselves and not getting very... Se mere
Virksomheden har svaret
Just booked the Kenyan Adventure Safari. Very professional company and they have been very helpful and provided lots of information to enable me to book the right trip for me. Really great valley trip... Se mere
Virksomheden har svaret
Efficient, friendly service from an experienced member of staff who had all the relevant knowledge needed to advise and help plan our trip. Made the whole process very easy. Thank you Charlie.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.
Kontaktoplysninger
18 Mead Business Centre, SG13 7BJ, Hertford, Storbritannien
- 0333 003 8043
- freedomdestinations.co.uk
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
Our consultant Vicki has been fantastic. I had to change plans due to a family wedding but Vicki handled it smoothly for us and great attention to detail.
5. oktober 2026
Besvarelse fra Freedom Destinations
Thank you for your review David. We'll pass your kind words on to Vicki. Enjoy the wedding!
Fabulous service from Courtney for our…
Fabulous service from Courtney for our trip to Nashville and New Orleans
Highly recommend
12. oktober 2026
Besvarelse fra Freedom Destinations
Thank you for booking us, and for your kind words which I'm certain Courtney will appreciate 😊
Fantastic holiday
Booked a 2 week self drive in Namibia. Had a great time. FD were very responsive re the itinerary and when in Namibia we felt the support was there if needed. It wasn’t. Everything went very smoothly and we had a great time. Thanks to Ingrid for arranging everything. This was our first trip with FD. It won’t be our last.
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Destinations
Hello Nicholas. We're delighted to hear you enjoyed your holiday. What an adventure! We'll share your review with Ingrid. Thank you for travelling with us.
Attention to detail
Attention to detail, listening to what we wanted and building an itinerary to suit. Lots of useful tips. Alice was great!
7. oktober 2026
Besvarelse fra Freedom Destinations
Thank you for your review Jayne! We're pleased to hear that Alice was able to help you build your ideal itinerary 😊
This company is a disgrace
This company is a disgrace! We recently came back from a safari trip to Kenya (Nairobi,masai mara and mombassa) with no end of issues during the trip and being basically left there on your own to sort out the issues whilst in Kenya with no support.On our homecoming we decided to make a complaint to said company. They have basically come back with a completely different story of what occurred.
All i can say is by all means have freedom destinations arrange your holiday however if things go wrong whilst you're abroad ie the hotel doesn't have your booking or your flights change don't expect freedom destinations to assist as this will not happen
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Destinations
Hello Kevin, we are saddened to receive your review as we always strive to deliver the highest quality of service. We have contacted the hotel to find out why your booking couldn’t be located on check-in, as it had been confirmed by the property. We understand your frustration regarding the flight schedule changes, but pleased an agreeable solution was found. We are sorry your holiday didn’t go as smoothly as should be expected. Thank you for travelling with us. All feedback is taken on board to continually refine and improve our service.
Came up with exactly what I wanted
Came up with exactly what I wanted. Flexible when I wanted changes.
6. oktober 2026
Besvarelse fra Freedom Destinations
Thank you for the kind review, and for booking with Freedom Destinations.
Friendly and knowledgeable
Friendly and knowledgeable. We are yet to take the trip to Asia, but Jazzmin is doing a great job.
We have used Freedom in the past and trust their support.
5. oktober 2026
Besvarelse fra Freedom Destinations
Hi Dennis, thank you for your kind review. I am glad to hear Jazzmin has looked after you so well with your trip to Asia. Thank you for continuing to trust us with your holidays!
Company with you the traveller at the heart of things
Caroline was our travel advisor she took on board all my many requests. Worked out a trip to suit our needs. All booked and looking forward to going to Canada now
7. oktober 2026
Besvarelse fra Freedom Destinations
Hi Heather, thank you for your review. It is lovely to hear that Caroline was able to plan exactly what you were looking for. Thank you for choosing Freedom Destinations!
Great service
James was friendly, knowledgeable and professional, in helping plan our 2027 Route 66 road trip. He responded quickly to queries and offered sound advice.
29. september 2026
Besvarelse fra Freedom Destinations
Hi Kevin, thank you for your lovely review. I am glad to hear James looked after you so well whilst planning your route 66 trip. Thank you for choosing Freedom Destinations!
Great communication with the sales…
Great communication with the sales advisor who was very knowledgeable about our planned holiday. Gave good advise and made alterations when requested.
5. oktober 2026
Besvarelse fra Freedom Destinations
Thank you for your review. It is lovely to hear that our team has been so helpful with your holiday - thank you for choosing Freedom Destinations!
Talking to real people helped me make great choices
I was very pleased to be talking to a real person who listened to what I wanted and then tailor made my trip to suit me and added day trips which would make my holiday even better.
5. oktober 2026
Besvarelse fra Freedom Destinations
Hi Moira, thank you for your review. It is great to hear that our team were able to use their expert knowledge of their destinations to build a lovely holiday for you. Thank you for booking with us!
Megan made our once in a lifetime trip…
Megan made our once in a lifetime trip easy and accessible.
As an 'old boy' I was scared of the process but she made it easy.
Cant wait for our adventure
Thanks Megan
5. oktober 2026
Besvarelse fra Freedom Destinations
Hi Robert, thank you for your review. It is great to hear Megan has looked after you so well - I have passed your kind comments along to her as I know they will be appreciated!
Our requests were listened to
Our requests were listened to
Super travel advice given and
Ideas plus experience details
No pressure sales just given time to decide.
5. oktober 2026
Besvarelse fra Freedom Destinations
Hi Jenny and Peter, thank you for your kind review. It is lovely to hear you have been looked after so well. Thank you for trusting Freedom Destinations with your holiday!
South Africa Trip
The lady I spoke too, (Neelam) was very helpful, in answering any questions I had, and giving me the full information that I required for my trip which is taking place in Jan 27
2. oktober 2026
Besvarelse fra Freedom Destinations
Hi Jeff, thank you for your review. It is great to hear Neelam has looked after you so well and planned a lovely trip for you in South Africa. Thank you for booking with us!
Caroline was excellent
Caroline was excellent. She put together a fantastic package for our budget. We got everything we wanted for the trip and now looking forward to going. She was extremely helpful and very patient with me asking lots of questions!!!
29. september 2026
Besvarelse fra Freedom Destinations
Thank you for your review. It is lovely to hear Caroline has looked after you so well - I will be sure to pass your kind comments along to her as I know they will be appreciated!
Besvarelse fra Freedom Destinations
Hi Richard, thank you for your review, this is great to hear!
The process with Jadie was exceptional…
The process with Jadie was exceptional and she was very knowledgeable on our requirements
1. oktober 2026
Besvarelse fra Freedom Destinations
Hi Trevor, thank you for your kind comments. It is great to hear Jadie used her expert knowledge to help build a lovely itinerary for you!
Dont waste your money
Very helpful until you give your money. Then they dont want to know. Was assured of exceptional hotels. We got a few dubious ones. A shocking motel in canada was filthy. Motel not interested in our complaint and take it up with agent which I did on return to uk. Was made to feel it was our fault for not calling even though with time difference and weekend it was impossible. Not answered my complaint I have asked to escalate but now ignored. Paid almost 10k shameful customer service. You expect a decent conversation about your experience. They're just not interested. Book local where you can sort any issues out. Dont waste your money.
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Destinations
Thank you for your review. I am sorry to hear that not all aspects of your holiday met your expectations.
I can see you have been in contact with our customer service team who have responded to all the points that were raised and have taken your feedback onboard.
Brilliant Company To Book A Holiday With 👍
Have just experienced our 2nd African adventure through Freedom Destinations to the Masai Mara and Mombasa.
Had a fantastic holiday and everything arranged occurred to perfection.
The service and itinerary was excellent and I wouldn’t hesitate to book another future holiday with them.
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Destinations
Hi Andrew, thank you for your lovely review. I am glad to hear we have been able to provide 2 wonderful trips to Africa for you - thank you for continuing to choose Freedom Destinations.
Our travel consultant Megan has been…
Our travel consultant Megan has been extremely helpful with booking our trip, Megan talked us through different options and we were able to make the trip bespoke to us. We were able to talk things through and add some day trips into the itinerary.
Megan is very knowledgeable with New Zealand and Australia having traveled there, her insight is invaluable and genuine.
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Destinations
Hi Ian, thank you for your kind review. It is great to hear Megan has looked after you so well and used her expert knowledge on Australia and New Zealand to help prepare an amazing itinerary for you. Thank you for trusting Freedom Destinations with your holiday!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.