Franklins Removals LTD Anmeldelser 

370
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We had excellent service from Jamie F, Paddy. Gaz and Mike. They helped us move across Lichfield in terrible weather and ensured all our our possessions were safely packed, transported and unloaded. T... Se mere

Bedømt til 5 ud af 5 stjerner

Slight confusion at first about the pick up date in Germany, but after the driver contacted me to explain the planed time, all went extremely smoothly. Mike and Lee were very helpful and efficient.... Se mere

Bedømt til 5 ud af 5 stjerner

Franklins Removals were excellent in supporting my move from France to UK. Paul and Jake were amazing in collecting my belongings and were so friendly and efficient. They were also super nice to m... Se mere

Bedømt til 5 ud af 5 stjerner

I can’t recommend Franklins highly enough. Paul H and Zak were super helpful, friendly and efficient,🤩 and Bev in the office held my hand via email every step of the way, from London to Marseille.... Se mere

Virksomhedsoplysninger

  1. Flytte- og opbevaringsfirma

Skrevet af virksomheden

Here at Franklins Removals, we are a family run business established in 1985 offering the complete moving experience for our customers. With over 35 years of experience in the industry we have the full knowledge of what is required and your every need will be carefully adhered too. We offer International, European and UK Removal Services.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

370 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 85 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(370)

209 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Brilliant experience delivering our…

Brilliant experience delivering our furniture from UK to France. Thanks so much to Karl and Jamie on the day. Both very friendly, professional and careful with our belonging. They made a potential stressful day very easy and relaxed.

20. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thank you Paul and Daz

Thank you Paul and Daz - two great ambassadors for Franklins. My delivery arrived today in my new home here in Spain and even through they had been on the road for two days and I was their first stop, they could not have been more cheerful, professional and caring. If you choose Franklins then ask for these two guys - you won't be disappointed.

19. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Let down at the last minute

Booked months ago to move us from UK to Spain collection 28th May. Recieved a phone call from them today (19th May) to say part of the shared load had cancelled and its not financially viable for them to deliver our goods on the agreed date. They will deliver as soon as possible but no set date. When pressed for a date they said beginning to mid July! Not sure what we are meant to sleep on etc until then! No empathy on the phone as to how stressed this news left us although they did say they would still collect and store our goods for free. And after asking if they still expected us to pay full price they offered to deduct £100. We have no idea what we are going to do and they just really wanted to refund our deposit to get rid of me. Moving abroad is stressful enough without this worry on top of everything. AVOID THIS COMPANY unless you have a back up plan

19. maj 2026
Uopfordret anmeldelse
Franklins Removals LTD-logo

Besvarelse fra Franklins Removals LTD

Thank you for taking the time to leave your feedback. We are genuinely sorry that your experience with us fell below the standard we aim to provide.

Your move to Spain was carried out as part of our shared-load groupage service, and unfortunately on this occasion we had to delay the delivery of your consignment. While delays of this nature are unusual, we fully appreciate the inconvenience this caused you, particularly as you incurred additional expenses. We are also sorry that our communication during the delay was not as good as it should have been and that you had to chase us for updates.

We are equally sorry that some of your belongings arrived damaged and that you have reported items or components missing. We completely understand how disappointing this must have been after already experiencing a delay.

Your claim has been submitted and, once a claim enters the formal claims process, its assessment and settlement are handled by the independent company dealing with the claim. However, we appreciate that the length of time you have been waiting for an update has added further frustration to an already disappointing experience.

On this occasion, we accept that we could have handled matters better, particularly with regard to communication, and we sincerely apologise.

We hope that the outstanding claim can now be brought to a conclusion as soon as possible.

Bedømt til 5 ud af 5 stjerner

Issac and Jamie were brilliant

Issac and Jamie were brilliant, didn't stop. They also boxed what l hadn't been able to and was careful with the fragile things. l would give them 10 out of 10. Aiden and Keiron came to help with the unloading at the new address which helped a lot as we had a lot of boxes and they had to use the stairs, as the lift was narrow.

12. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Trouble free excellent move

We used Franklins to move our house contents from France to England. Bev and Emma were really helpful they organised all the paper work, and gave good advice when we contacted them for help. Lee and Michael collected our belongings and Kieran and Aiden delivered them to us a few days later. Perfect, all the items were returned nice and clean and no damage to anything. All the lads were very friendly and professional moving our belongings quickly without fuss. This is the second time we have used Franklins and we would definitely use them again if the need arose. Thank you for a trouble free move.

8. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stress free relocation!

Absolutely fantastic experience start to finish. It's such a stress relocating from one country to another but Franklins were unbelievably helpful throughout the process. Big thanks to Bev for organising and then Issac and Jamie for all the help underloading. Super good on price too. Would definitely recommend!

15. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

10 out of 10 service from Lewis &…

10 out of 10 service from Lewis & Kieran today. They loaded the truck up very efficiently and they were respectful of all my belongings.

If I ever need to recommend a delivery company for home moves this would be the one! I’m sure I will use them again in the future.

14. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

London to Spain

Couldn't be more delighted with the service by Franklin's Removals. Bev in the office was great, really helpful and quickly responded to my questions.
Jamie G and Isaac picked up my belongings swiftly and carefully. Lee and Daz met me at the delivery point and cheerfully unloaded everything super quick and carefully again. They helped review everything arrived and of course it had.Their price was one of the affordable quotes and definitely worth it for the service and delivery.

12. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience for a fair price

Franklin removals managed my move from Germany to London and from London back to Germany. Both experiences were great, especially the guys on site were always super friendly, solution orientated - the last two being Zak & Leigh, thank you :) on top of the service on site, the communication and process with back office, especially Bev, was super straight forward and reliable. The price is good as well, my furniture was taken care of very well; so overall: great experience for a fair price. Would definitely recommend.

31. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Partial move pickup

Issac and Jamie G came to pickup a prepacked partial move. They were excellent, polite and super efficient
Highly recommended service of theirs!

28. april 2026
Uopfordret anmeldelse

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