Fragrance365 Anmeldelser 

190
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Très difficile à communiquer et très très long avant d'avoir notre commande.Je suis très très déçu.Quand on commande j' aime bien l'avoir rapidement,en plus lorsqu'il ya erreur c' est difficile d'avoi... Se mere

Bedømt til 1 ud af 5 stjerner

My package still hasn’t arrived I was able to track it to Burlington then never heard any more about it I am out $73.00 . That in my opinion is steeling…..I will be letting everyone I know about your... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... Se mere

Virksomhedsoplysninger

  1. Parfumeri
  2. Kosmetik- og parfumeleverandør
  3. Leverandør af smags- og aromastoffer

Skrevet af virksomheden

Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

190 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(190)

41 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer service!

I was sent the wrong product as I ordered a men’s fragrance and the woman’s came instead. The owner Chris got ahold of me quickly, let me keep the fragrance and went above and beyond to obtain the fragrance I had ordered and then sent it to me free of charge. Extremely great customer service; kept me in the loop and gave me shipping information along the way. I will be using them again in the future. Thanks Chris!

18. maj 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fragrance 365 doing a great job I…

Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my next order and I suggest that if they can recommend new nice scent by giving a free sample to there customers. Keep it up Fragrance 365 see you soon for my next order😊

30. april 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very fast shipping!

Very fast shipping!! Great service

22. april 2020
Uopfordret anmeldelse
Fragrance365-logo

Besvarelse fra Fragrance365

Thanks Todd - great doing business with you! We appreciate the feedback!

Bedømt til 1 ud af 5 stjerner

STAY AWAY FROM THEM OR YOU WILL REGRET IT.

My story with them have been nothing but regret. Stay away from them as much as you can or else you will regret just like i am doing right now. Apart of the terrible experience, they have extremely rude customer service.
My experience is that i was to go for a trip and i ordered 2 perfumes costing over $300 which was supposed to be as a gift for the trip. Due to shipping delay, i could not get the perfumes before the trip. After i returned, i found the perfumes in my mail box and contacted them to return it and that was where my nightmare began. After sending over 3 emails requesting to return the perfumes, they finally contacted me days later to let me know that they will deduct the return shipping fee and credit the rest into my credit card. I emailed them asking how much the return shipping will be and they quoted me $43.32 to post the perfumes by Canada post back to Ontario from Alberta. That sounded to expensive and like a scam to me and i decided to post it myself.
I requested to post it myself and wanted the mailing address and Mary whom i was talking to told me they can not give out their return address and i only have to do a return through them. That sounded very fishy to me. After several email exchanges in which she was very rude, she finally told me she will need to get permission from her supervisor before giving me the address and she will get back to me the next day. The next day passed and i did not receive any address from them. After several reminder emails, i finally got the address from them 4 days later. i shipped the perfumes back to them and emailed them the tracking number. Today is 5 days since they signed to have received the perfumes and i have not heard from them. i have been emailing them asking when they will issue my full refund an no one is responding to my emails.
JUST STAY AWAY FROM THEM OR ELSE YOU WILL ALSO REGRET IT.

25. marts 2020
Uopfordret anmeldelse
Fragrance365-logo

Besvarelse fra Fragrance365

Hello, although this is an old review, I feel compelled to respond to this review as this poor experience is unacceptable. Fragrance 365 has been sold to new owners (myself) and I want to assure you that this type of customer service is not going happen going forward. I cannot speak on behalf of the previous owner (or the owner before the last) but we strive to be as prompt with our communication as possible. We have opened up several methods of contacting us including a chat app, where we are available most hours of the day for order updates and product questions.
Please contact us and we will make this up to you any way we can if you would like.

Bedømt til 5 ud af 5 stjerner

First time buyer

I don't have to go to look for my favorites perfumes, now they come right to my door, I will be purchasing more in future.

21. januar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quality products

Love it! Great quality, terrific price! Quick shipping also. Thank you!

14. januar 2020
Uopfordret anmeldelse
Fragrance365-logo

Besvarelse fra Fragrance365

You are welcome Antoine!

Bedømt til 1 ud af 5 stjerner

First purchase through this site

First purchase through this site, I purchased the Kenneth Cole Black for her. Shipping was fast and transaction went well except when I received the product. As the products are indicated to be authentic on the site, I threw the original box but only tested the perfume a few days later, I then realized that the scent is NOT at all the same as my other Kenneth Cole black perfume which is still have the old bottle. The perfume purchased through this site smells like strong alcohol and is not at all comparable to the original perfume. Since I did not keep the original box, I cannot get a refund for my purchase despite the bottle being full and having my receipt. I will not buy from this site again since they were not willing to issue a refund and return the product because the package is not in it’s sealed packaging. 60$+ down the drain.

Update 2020/01/14
I had to open original packaging to know the smell of the perfume and how it was not what I was expecting, I was disappointed with the product. Didn’t know there were any different versions, where does it say version 1, 2, 3?

13. januar 2020
Uopfordret anmeldelse
Fragrance365-logo

Besvarelse fra Fragrance365

Hello Nadya,


The perfume you received is indeed authentic. You state that it smells different than your other Kenneth Cole perfume which is from an older release. This is because Kenneth Cole has stronger smell than its previous versions .

We can see that you have received your order on January 6th 2020, contacted our support on January 12th. You were told that you are going to be refunded as long as you return the product with original packaging ( original packaging means:original box) which is common refunding process everywhere but you never replied back.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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