Everything was great "except" the company was out of stock of the item I ordered but was able to have the order filled after changing sizing.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not what I expected, the fragrance that I received didnt smell as it should. Very bad experience. I sent it back and I havent see my credit yet.
Virksomheden har svaret
Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... Se mere
The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promp... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!
Kontaktoplysninger
10929 166a St NW, Edmonton, AB , T5P 3V5, Edmonton, Canada
- +18336032365
- admin@fragrance365.ca
- fragrance365.ca
4,2
God
176 anmeldelser
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not what I expected
Not what I expected, the fragrance that I received didnt smell as it should. Very bad experience. I sent it back and I havent see my credit yet.
15. april 2026
Besvarelse fra Fragrance365
Hello! Our customer service rep will be reaching out right away to correct this.
Everything was great "except" the…
Everything was great "except" the company was out of stock of the item I ordered but was able to have the order filled after changing sizing.
15. april 2026
Je suis entièrement satisfaite du…
Je suis entièrement satisfaite du service reçu.
Merci
23. marts 2026
I received exactly what I ordered.
I received exactly what I ordered.
Delivery was quick.
A seamless transaction.
18. februar 2026
Best of the best
16. februar 2026
Pour les échantillons, ils sont à moitié remplis ou presque vides.
Plusieurs des petits flacons étaient à moitié vide, c'est décevant. En plus, on me félicite de magasiner au Canada, mais les colis arrive de New York.
Par contre, le site est bien fait. J'aime les descriptions pour les fragrances, se ne sont pas tous les sites qui offrent cette avantage.
20. januar 2026
Besvarelse fra Fragrance365
Bonjour,
Merci beaucoup d’avoir pris le temps de partager votre expérience.
Nous sommes sincèrement désolés d’apprendre que certains échantillons vous sont parvenus à moitié remplis. Ce n’est absolument pas l’expérience que nous souhaitons offrir. Nous allons certainement vérifier cela auprès de notre équipe afin d’assurer un meilleur contrôle de qualité.
Concernant l’expédition depuis New York, nous comprenons que cela puisse porter à confusion. Bien que nous soyons une entreprise canadienne, certains de nos stocks sont expédiés à partir de nos partenaires logistiques situés aux États-Unis. Nous travaillons activement à améliorer cette transparence sur notre site.
Nous sommes toutefois ravis que vous appréciez la qualité de notre site et nos descriptions de fragrances — c’est un aspect auquel nous accordons beaucoup d’importance afin d’aider nos clients à faire un choix éclairé.
N’hésitez pas à nous contacter directement afin que nous puissions trouver une solution satisfaisante pour vous.
Merci encore pour vos commentaires, ils nous aident à nous améliorer.
********
Hello,
Thank you so much for taking the time to share your experience.
We are sincerely sorry to hear that some of your samples arrived only half full. This is definitely not the experience we want to offer. We will certainly look into this with our team to ensure better quality control.
Regarding the shipping from New York, we understand that this can be confusing. Although we are a Canadian company, some of our stock is shipped from our logistics partners located in the United States. We are actively working to improve this transparency on our website.
However, we are delighted that you appreciate the quality of our website and our fragrance descriptions—this is something we place great importance on in order to help our customers make an informed choice.
Please feel free to contact us directly so that we can find a solution that works for you.
Thank you again for your feedback; it helps us improve.
Besvarelse fra Fragrance365
Woohoo! Glad to hear!
Very good prices and after sale service.
6. januar 2026
Besvarelse fra Fragrance365
Thanks for the genuine and kind review!
Besvarelse fra Fragrance365
Love to hear it!
Besvarelse fra Fragrance365
Thanks Andre!
With a wide selection of fragrances
With a wide selection of fragrances, I fell in love with Reminiscence's Patchouli perfume. It's great to be able to buy either a standard bottle or a sample. Very fast delivery service
24. december 2025
Besvarelse fra Fragrance365
Great to hear you loved it, that's a great fragrance!
I made a command and it never came to…
I made a command and it never came to my hands.
22. december 2025
Besvarelse fra Fragrance365
Sorry for the one-star. This one was unfortunate, but glad we found out and were able to refund you. The courier was having major delays in that area, and we're reviewing our options for future deliveries. We hope you give us another chance in the future.
Besvarelse fra Fragrance365
Great, that's what we like to hear. Thanks for the review!
Loved the gifted fragrance I received
Loved the gifted fragrance I received. It was delivered quickly and efficiently and Burberry is one of my very favourite brands!
15. december 2025
Besvarelse fra Fragrance365
Thanks for the great review!
I never received my order and never got
I never received my order and never got
a reponse from customer service ☹️
1. december 2025
Besvarelse fra Fragrance365
Very sorry about this Nathalie, the courier in your area was having huge issues for many other customers as well. I've refunded your order as the product looks to have now been returned.
Besvarelse fra Fragrance365
We love a quick delivery! Thanks!
I ordered 3and received 2
I ordered 3and received 2. I am waiting to make sure I only got charged for 2
25. november 2025
Besvarelse fra Fragrance365
Hello, sorry to hear about this. Please reach out to resolve this. We'll send an email on our end as well.
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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