FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I always receive such a polite, helpful and efficient service from both office staff and engineers. They make me feel that nothing is too much trouble.
Virksomheden har svaret
Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Se mere
Virksomheden har svaret
The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing
Kontaktoplysninger
First Floor Suite B, Maple House, SA7 9LA, Swansea, Storbritannien
- 01792774085
- info@fpsfire.co.uk
- fpsfire.co.uk
4,8
Fremragende
122 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and great standard of work
Great service from the company, would recommend the service.
9. juli 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Tracey good morning. I can see you have provided a positive review but only 1 star. Could you provide more infomation or is this an error. Many thanks
Annual sprinkler system service
FPS provides an annual service for our inbuilt sprinkler system. We are contacted prior to dates being set, all costs are fully explained. Engineers are always on time polite and comunacative. A professional reliable service every year.
9. juli 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi James thanks for your feedback which is much appreciated.
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Ian good morning and thanks for your feedback. Have a good week.
Great service
I’ve always found the service to be excellent. The emails are friendly and feel personal, not like generic automated reminders, which makes a big difference. I really appreciate the heads-up for the annual service, it’s a thoughtful touch. The engineers are always friendly, professional, and do an outstanding job every time.
23. juni 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Jon thats great to hear and many thanks for providing your feedback
FPS - Helpful, prompt, professional
FPS didn’t got my sprinkler system but came out to service it for me. They were helpful, prompt and professional. Andrew, who came out on the day was great. He treated our home with respect and explained everything to us.
11. juni 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Mr Jerrett thank you for taking the time to provide feedback.
Polite and thorough
The lady handling booking was polite and helpful. The gentleman who came to service our sprinkler system was knowledgeable, helpful, and polite. We hadn't been given as much documentation as we should have been by whoever had installed the system (different company) but the technician servicing the system was very resourceful in trying to track down the information he needed and was able to get what he needed to do the service. He was thorough in both the service and in explaining what he was going to do, he also gave us some extra info about how the system worked in general.
11. juni 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Toby thanks very much for taking the time to provide feedback. Much appreciated.
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Mr Jalmadin many thanks for your feedback
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Kyle thanks you for your feedback thats great to hear
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Stephen thanks for taking the time to give your feedback
Impressive, honest company
We were advised by our Local Authority that we legally needed to install fire sprinklers in our newly converted residential annex.
Having spoken to and received quotes from a couple of companies in Wales, FPS was the first company that advised us (their Director, Alan) that we first needed a water flow test to calculate the water pressure to the annex.
Andrew from FPS came to undertake this flow test and given the low reading advised us that we also needed a pump and tank. Andrew was such a nice, easy-going guy to talk and so informative and helpful in answering our questions.
Based upon the FPS quote and the fact that Andrew had conveyed confidence in us that this company and team knew what they were doing, we accepted their quote.
The installation was promptly undertaken by Josh who was very polite, respectful of our property and informative.
The team back in HQ were also tremendous with their communication with us. Once the work was completed we promptly received a FIRAS Certificate of Conformity to share with our Local Authority.
From start to finish took c.3 months and we are so glad we chose FPS over and above the other companies we researched. They are such a reliable, impressive, honest company who employ a fantastic team of staff. Thank you FPS.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Sue good afternoon. I cant thank you enough for your comprehensive and glowing feedback. I assure you that we will be discussing this with the team and thanking everybody in the process. What you have laid out in such detail is precisely what we are passionate about delvering to our customers. Best Regards and thanks again Simon Gwinnett - CEO
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Mrs Fulford thankyou for your feedback and ongoing custom
Great service
Great service. Called me to book (no reminders to worry about)
Arrived on time and offered to remind ne of some features.
Great.
22. april 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Ruth good morning & thanks for sharing your experience.
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Mike many thanks for your review
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Tina thank you for your feedback much appreciated
Friendly staff
Friendly staff very helpful in arranging the relocation of fire pipework in the loft to facilitate installating a larger loft hatch opening.
16. april 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Mikee god morning many thanks for your feedback
Very happy with service received
The engineer who came to my house was on time, very informative and friendly.
He explained how the sprinklers worked and reset the weekly pressure flow test which wasn’t turned on originally.
Very happy with the service I received.
15. april 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Laura thank very much for your review
Great service as always
Great service as always- arrived on time, very professional, polite, and helpful
25. marts 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Geoff good afternoon and thanks for taking the time to provide feedback
Recommended Sprinkler Service
Easy online booking. Great communication and reliability. Recommend.
19. marts 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Lesley many thanks for your feedback
Excellent service
Arrived on time, friendly and efficient service. Service record sent on promptly.
19. marts 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Claire good afternoon and thanks for your feedback. Much appreciated
Great service from your team
Great service from your team , engineers and Claire .Would highly recommend your service.
13. marts 2025
Besvarelse fra FPS Fire- Fire Protection Services Ltd
Hi Robert good afternoon thanks for taking the time to provide feedback.
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