I had an antique ring repaired recently - a small diamond had come out. The piece of paper that I thought was the receipt had the wrong carat of gold written on it (9 instead of 18 - since getting hom... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found your website easy to navigate with a good choice of Tiffany bracelets with comprehensive details. My purchase arrived promptly the very next day and was nicely packaged. The quality of the sai... Se mere
Virksomheden har svaret
I stumbled across Foxhills on-line when looking to sell two unwanted pieces of jewellery from Tiffany’s. The website form was easy to fill in and add photos, an email response was swift and my piece... Se mere
Virksomheden har svaret
Beautiful authentic jewellery, I contacted this company to enquire for a video on a Tiffany item, within 20 minutes I was sent one. The customer service I received following this was superb. Not only... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Kontaktoplysninger
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, Storbritannien
- 07494451882
- info@foxhillsjewellers.com
- foxhillsjewellers.com
4,6
Fremragende
522 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Five star experience for me
Five star experience for me. Not only was my beautiful Tiffany & Co. bracelet cheaper, but it arrived the very next day. I really couldn't ask for better!!!
Thanks so much, Irene x
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi,
Many thanks for taking the time to review us. We are pleased to hear you had a great experience.
We also offer additional services so if you are looking to arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.
Amazing selling process
Sent my jewellery they let me know when received and gave me updates. it got checked then I received the payment within an hour of accepting. Definitely use again.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi Sophie,
Many thanks for taking the time to review us. We are pleased to hear you would use us again.
If you are looking to sell any further jewellery, arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.
Prompt,professional and reliable…
Prompt,professional and reliable service. Would definitely recommend Foxhill Jewellers and would definitely use again.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi, Thank you for your purchase and for taking the time to review us. We are pleased to hear you would recommend us and use us again. Should you require any of our services in the future we offer jewellery repairs, Valuations and Jewellery cleaning just get in touch.
Perfect from start to finish
Perfect from start to finish. Ordered on Tuesday delivered on Thursday. Delighted with my ring.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi Karen, Thank you for your purchase and for taking the time to review us, we are pleased to hear you are delighted with your ring. Should you require any of our services in the future we also offer jewellery repairs, Valuations and Jewellery cleaning just get in touch.
Great service
Great service. Bracelet arrived beautifully packaged. Thank you.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi Jackie, Many thanks for taking the time to review us, if we can assist you in the future with any of your jewellery needs including Cleaning & Repairs of any of your jewellery, please let us know.
Besvarelse fra Foxhills Jewellers
Hi Robin, Many thanks for taking the time to review us, if we can assist you in the future with any of your jewellery needs including Cleaning & Repairs of any of your jewellery, please let us know.
Who knew that Jewellers dealt in…
Who knew that Jewellers dealt in exquisite fragrance. Following a recent visit to South Africa 's Western Cape I was intoxicated by Cape Islands Summer Vineyard Fragrance and found that Foxhills Jewellers were suppliers in the UK. I immediately ordered 3 sets of liquid soap, hand cream and room diffuser. They arrive quickly and beautifully packaged. My whole house reminds me of the beautiful Cape of South Africa and my Daughter being a Master of all things wine related has also been indulged with this fabulous fragrance.
6. februar 2026
Besvarelse fra Foxhills Jewellers
Hi Jenna, Many thanks for taking the time to review us, we are pleased to hear you love the product, we hope you continue to enjoy the scents.
A fantastic experience
A fantastic experience - thank you!
The team were so helpful and the jewellery was just beautiful. The whole journey from viewing products online, visiting the store, and the smooth transaction, to the gorgeous packaging the bracelet came in was perfect! Can’t thank you enough x
6. februar 2026
Besvarelse fra Foxhills Jewellers
Hi Amy, I know this was a special purchase, we are pleased to hear your feedback and we look forward to seeing you again.
We offer Jewellery Cleaning and Repairs so if you need your item made to look like new again once its had some good wear or any of your other jewellery or any repairs please get in touch.
Tiffany Necklace and Bracelet
I purchased a necklace and bracelet fo my daughter for her 21st birthday and wasn’t happy from the outset with the items as they appeared faulty but I was told that was how the were supposed to look.
The necklace broke a few days later and I was told it was my daughters fault I am still waiting for a refund
The communication is poor and unprofessional an they have not took responsibility for the item which was clearly sold faulty
9. januar 2026
Besvarelse fra Foxhills Jewellers
Hi Erica,
Thank you for your review.
As previously confirmed, the necklace was not faulty at the time of delivery. You advised us that your daughter had attempted to manipulate the necklace and that it subsequently broke. Based on this information, the damage was not due to a manufacturing defect.
Despite this, and as a gesture of goodwill, we agreed to repair the necklace free of charge. We appreciate that occasionally items can become damaged, and we were happy to offer this solution to resolve the matter amicably.
We would also like to clarify that no fault was raised in relation to the bracelet.
Given that we have honoured the return, agreed to a free repair, and remained responsive throughout, we feel the review left does not fully reflect the actions we have taken to resolve this matter.
We remain committed to providing fair and reasonable customer service and are pleased that we have been able to offer a repair solution which you agreed to prior to leaving your review.
Item was as described
Item was as described. Being a used item, I was a little apprehensive when purchasing, however the condition was like new. Would highly recommend
31. januar 2026
Besvarelse fra Foxhills Jewellers
Hi Julie, Thank you for taking the time to review us. We are pleased to hear you had a great experience and would highly recommend us.
Besvarelse fra Foxhills Jewellers
Hi Lynsey, Thanks for taking the time to review us, we are pleased to hear you liked the packaging and speedy delivery. Please get in touch should we be able to help with any of your jewellery needs going forwards.
Product perfect
Product perfect, and full experience dealing with this company, excellent. Thank you
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi, Thank you for taking the time to review us, we are pleased to hear you thought the product was perfect! Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Tiffany necklace was perfect
6. januar 2026
Besvarelse fra Foxhills Jewellers
Hi Jacky, Thank you for taking the time to review us, we are pleased to hear the Necklace was perfect! Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Besvarelse fra Foxhills Jewellers
Hi Wesley, Thank you for taking the time to review us, we are pleased to hear you thought the product was fantastic! Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Great communication
Great communication , item perfect , lovely packaging would definitely recommend
4. januar 2026
Besvarelse fra Foxhills Jewellers
Hi Sara, Thank you for taking the time to review us, we are pleased to hear your item was perfect and liked the packaging. Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Pleasurable experience.
A beautiful gift for my girlfriend at a really competitive price which was effortless to find and order from Foxhills. Delivery was fast and packaged beautifully. Will certainly use this company again.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi John, Many Thanks for taking the time to review us, we are pleased to hear you would use us again and it was a fast delivery. Thank you for your order :-)
Excellent service
Excellent service, very helpful and fantastic bracelet! thank you
4. december 2025
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi Vikki, Thanks for taking the time to review us, we are pleased to hear you like the bracelet. Please let us know if we can assist you with any of your other jewellery needs going forwards. :-)
I like your reasonable prices
I like your reasonable prices, but wish you put prices on all items of jewellery, because the assistant takes quite a long time looking for the price. Very nice girl.
28. november 2025
Besvarelse fra Foxhills Jewellers
Hi Susan, Thank you for taking the time to review us. Please let us know if we can help you with any of your jewellery needs going forwards :-)
I’m so pleased with my necklace
I’m so pleased with my necklace. Arrived very quickly.
So glad that I brought it.
22. november 2025
Uopfordret anmeldelse
Besvarelse fra Foxhills Jewellers
Hi Gill, Thank you for taking the time to review us. We are pleased to hear you received your necklace quickly and were happy with your purchase. Please let us know if we can assist at all with any of your jewellery needs going forwards.
The assistant was very helpfull in…
The assistant was very helpfull in looking up prices of several items. It did take her quite a while to find the prices of individual items while I was in no hurry,I can't help feeling it would have been quicker and more efficient if the items were priced in view on the display cabinets.
8. november 2025
Besvarelse fra Foxhills Jewellers
Hi Norma, Thank you for taking the time to review us and for your feedback. The displays are all being changed for Christmas period and they haven't been finished yet hence the problems with the time it took to find the prices this time. We aim to have this finished soon. We hope to see you instore again soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.