Funcom Anmeldelser 

Ich war seid mehreren Jahren treuer Conan Exiles Spieler und habe viel Zeit und Geld in dieses Spiel investiert. Habe bis vor 2 Wochen immer auf Playstation gespielt und nie Probleme gehabt. Jetzt bin ich auf PC umgestiegen und wegen angeblichen claiming auf dem Server 1105 gebannt worden. Was verstehen die Betreiber eigentlich unter claiming? Meine Basis sollte eine Pyramide von 60x60 Fundamente werden, wo ich natürlich mit dem Rand angefangen habe und alle Regeln befolgt habe. Aber was hat das mit claiming zu tun? 2 Wochen Arbeit umsonst ...... Danke Funcom!

i was playing in a conan server with my friends and we all got permanently bannes from official server for "bullying" but when i contacted the support about what got us ban or why and they sent me a generic awnser that does not seem to understand the complaint in the first place because they cant even justify the ban.

wish I could give them less than one star, spend hundreds of dollars on the royal treasure chests in age of conan and got nothing of value, all green trash, elixers and a few expertise points, ridiculously low RNG on anything even remotely good for a paid chest, DO NOT BUY. When the laws come in banning lockboxes and demanding transparency they are doomed for bankruptcy, they take advantage of their playerbase. Happy birthday to me I guess, $100s poorer with nothing to f***ing show for it. Last time I buy anything in a funcom game.

Never Gonna play a game from funcom ever again!
They charge for ingame items and then ban you and ask to pay 300€ to unban you... Bec a payment went wrong. Making a ticket and they wont even look at it.

Worst gaming compagny ever they only want money.
I payed for the game and for ingame stuff only to get banned from their game.

They do not care about customers what so ever. Funcom will never reply to you nor would they acknowledge that there is a problem with the game. They will not let you have full access with what you have purchased and they never will. Predatory monetization is very VERY prevalent with this company. Please if you are going to spend your money, go spend it somewhere else.

I dont even know where to start.

1. They do not replay to customers(unanswered tickets that is over 1 year old).
2. They take your money, but freezes your account because they have payment issues(going on for years).
3. They are rude to their customers when you confront them about the situation.
4. They allow massive cheating in their games.
5. You will get banned if you try to get refund from Paypal.

and so on..
STAY AWAY!

The whole of the company is straight up bad. Their PR are power trippers who ban people from their forum or Steam message board for absolutely no good reason what so ever. It's so bad it's become a meme around the internet. Got a valid opinion that's expressed politely and respectfully? Power tripping board moderators / PR team says,"Spam! Get wrecked bi**h! Bhahaha! You're banned! Maybe next time you'll see things as we do and not say anything other than praise! Hail Funcom!"

Furthermore, their sales and marketing methods shifted to unfriendly marketing practices with predatory marketing strategies, FOMO sales pitching and the list goes on.

Funcom says they fix game problems. Problems they've said they fixed in past to present persist to this day (straight up lies). They break their games constantly with broken patches / updates without proper testing to ensure those updates work before releasing them. Thousands can't even play Conan Exiles anymore as of late because Funcom broke it so bad with the Age of Sorcery update, patches and especially hotfixes that made the game function worse than before or cease to work entirely. I am one of those who can no longer play the game after Funcom updated it. It happened to me through all of version 2.x and now, version 3.x repeats history.

Funcom even goes so far as to break their own policies and guidelines so long as it suits them or their agenda(s). This applies to their communications platforms and inside their games. Their game servers are constantly down, their authentication servers are constantly down and they also keep shutting down more and more of their game servers each year.

Funcom might be a 30 year old company, but don't let their age fool you into thinking they do amazing work. They don't. Their games, all of them, are a mess. Age doesn't spell experience, professionalism or quality when it comes to Funcom. If you're looking for high quality, look elsewhere because you're not going to find it at Funcom.

The respect the company shows its customers and players is deplorable. They simply don't care what we think unless we think how they think and align with their views and visions. A lot like The Fun Pimps actually. They also got a big taste of money and it went to their heads more than ever. If you don't agree and follow the way they want you to follow, you are ejected from the community with swift bans that have malicious intentions behind them. Funcom prides itself on being a communist dictator.

All in all Funcom is a narcissistic commie company that only cares about itself. Selfishness first; community and players last. That is Funcom in a nutshell.

Terrible Customer Support and Community Management.

I have been playing conan exiles for years. I've played in a PVE-C server and built the same base and structure at the same location at the sea never building at the dry sand area. Reason being is because nothing spawns at water areas which means there is nothing to block, atleast thats what I believed to be, On top of that I've built on that spot for 2 years prior to the forced server merge. So for months I have farmed to rebuild my new home there same structure, same design same location. However funcom banned me for blocking resources which they never specified which resources and in what area. The sad part is this is the 4th time, despite my efforts to avoid it as in this case I am literally building at the edge just to avoid it and my base isn't Massive I paid special attention to the rules but the problem is they never really tell you whats the limit they just have pictures of what not to build and I never built any of them in fact I can no longer build more than 3 major structures because its already the edge of the map and I also have neighbors with Land claim at both sides and I never extend passed the water to avoid blocking mobs.
Worst part of it all is that the game is now a live service game. They just wasted my entire year building my last base, not to mention the 80$ crom coins for battle pass and cosmetics that I purchased. Whats the use of cosmetics if you have nothing to use them on. They wiped my base without warning nor the decency to explain and specify the alleged offense so as to avoid it in the future.

If you factor this arbitrary practice of this questionable banning of players for alleged building violations. Turns whatever good thing about the game into nothing. I get that as a survival game its normal to start over however, I played in a mainly PVE server and one of the core mechanic is base building anyone would have assumed that by now rules are clear but nope only funcom moderators knows and can judge you arbitrarily. Combine all that with the fact that now it's q live service game. Charging you 10-15$ for a single armor skin, which used to be 7-10$ for a dlc pack that has 3 armor sets and a bunch of themed building pieces. You would think they will be a bit more considerate in terms of suspension but nope. I got 50$ worth of crom coin that I will never use and never want to use because the game handlers are just greedy, abusive jerks that only want your money. Worst of it you will never get a refund. So not only will you waste time on this mess of a game dev./publisher you will also be wasting your money.
Best advice: look away and never look back.

I start playing conan in 2020.
Played for 6 months. Stop playing because is a game time consuming and with a full of bugs. And cheaters

Started now again with version 3.0
And the amount of exploits and cheats are unbelievable.

The problem here is the service of funcom, after they sell their product they don't care.

Or they ban players that did jot do any wrong (if there's a huge amount of complains they are banned)

Or they don't ban the real cheaters. If is only 1 complaining, with video and prints as proof... nothing is done

Worst, the moderator of the funcom, censore nay bad experience from their forum... so the other so they not know that they provide a bad experience

I sent a letter to santclaus, please make funcom sell conan to other company 🙏

0 Sterne wenn möglich,
mit dem letzten Conan Exiles "Age of sorcery" hat sichs Funcom mit mir endgültig verspielt: es ist einfach nur eine unglaubliche Frechheit was da mit dem Kunden gemacht wird: in einem Singleplayer Spiel einen ingameshop einzubauen, mit gestaffelte pay2win Inhalte plötzlich, ohne Vorwarnung nach wenigen Jahren nach dem Release, nun ist der neue Inhalt (Magie die total schlecht integriert wurde und die wirklich KEINER wollte) nur noch mit Echtgeld spielbar und der "Bazar" soll total aufdringlich sein (ich habe nur ein Video gesehen, ich hab mir die Ka**e garnicht mehr angetan), wenn ich das Recht hätte, würde ich mein Geld zurück verlangen, ich habe ein gänzlich anderes Spiel gekauft und werde so bösartig übergangen, ich hätte nie so ein Spiel gekauft, es ist einfach nur eine bodenlose Frechheit, ich habe Steam geschrieben dass die gefälligst Regeln erlassen solln um den Kunden vor derartigen Machenschaften zu schützen. Es ist unbeschreiblich dreist, wenn die nicht zurückrudern sieht dieses Studio keinen einzigen Cent mehr von mir. Das Schlimmste ist ja, dass das Spiel permanent verbuggt ist, nach der Implementierung des "Updates" war es verbuggt wie nie zuvor, ich meine es ist die Idee schon so absurd im Singleplayer einenen aufgezwungenen Ingameshop einzuführen, im Sinne von aufdringlich weil dauerpresent, und dass ohne Zahlung (und das scheinbar garnicht wenig) die neuen Inhalte nicht gespielt werden können, das ist aber garnicht das Schlimmste daran: es gibt gar keinen Kundendienst! Eine Community ich glaube auf fb gibt es, und ich weiß bis auf Electronic Arts keinen dermaßen dreisten, ruchlosen und abzockerischen Spieleentwickler, dann noch auf Steam fest gekaufte Rezensionen nachlegen damit die Bewertung besser aussieht, samt diesen fakebewertungen sank die Beliebtheit von ehemals 73% auf knapp über 50%. Ich meine, dass die Geldnot haben ok, das kann man sich vorstellen, ich fand die bundles super, man konnte selber entscheiden, und dass das nicht ewig viel abwirft ist auch verständlich, kostet alles Geld (Server betreiben, neue Spiele entwickeln, MA, Werbung usw.)Vor Allem mit den Energiekosten momentan, keine Frage, ich hätte aber mit den Gamern offen kommuniziert und sie gefragt was sie sich wünschen und ob man sich ev. Auf ein Modell einigen könnte, doch das was hier abgezogen wurde, ist einfach nur ein Armutsteugnis, ich ahnte schon was als sie den eigenen Launcher implementieren, doch dass sie einem so in den Rücken fallen ist einfach nur unfassbar, da fehlt es eindeutig an Kompetenz und Problemlösungsstrategien, die Gamercommunity ist so groß, wenn jemand die Möglichkeit gehabt hätte etwas mit der Community auf die Beine zu stellen, dann CE, und die Leute haben das Spiel geliebt, man siehe allein schon die Moddergemeinschaft an, da wäre bestimmt viel möglich gewesen. Ich verurteile ja garnicht dass Geld gebraucht wird, wir kennen ja ein paar Projekte von FC, das die nicht billig sind kann sich jeder denken, ich kritisiere lediglich die Vorgehensweise, war unglaublich schlecht gewählt, ist echt schade so viel Potenzial einfach aus Gier und Inkompetenz verschwendet

These guys done it again. They released an update that clearly wasn't tested in the least. Conan Age of Sorcery should be called Conan Age of Bugs. Pitiful, worthless scum.

Their system overbilled me and it's been over 2 months and they have not responded.

Funcom and their community moderators on steam for conan exiles think mislabelling misinformation against transgender people is ok.

They associate us with crossdressing and encourage misgendering.

Clear discrimination and violation of US and UK laws.

Pay $150 for all the DLC, then they decide that isn't enough and start charging $200/year for the same amount of content as previously $40/year in DLCs, but wait there's more, now there's $40/year in FOMO battle passes as well.

Almost $240/year to play a game that is riddled with bugs. Awesome

0 support from zendesk, they only send the same CTRL+C / CTRL+V message.
Maybe hire real person's for a support.

Moderadores maleducados y desconsiderados, te dejan hacer pero te banean y te borran todo por construir un poblado un poco grande, sin incumplir ni una norma, te borran lo que llevas meses recopilando y construyendo, que pena que un juego tan bueno y con tanto potencial lo lleve gente tan mala, la peor gestión que he visto de servidores y servicios, además no solo no dan explicaciones sino que te amenazan por pedirlas...

Conan Exiles could be a nice game, but it's totally broken and Funcom/Tencent behave really bad.

Here are some of the worst experiences we made:

- Introducing AoW chapter 4, Funcom/Tencent killed the inventory system by a totally unnecessarily change. You cant do precise splitting anymore and its also impossible to transfer some items. In addition they created some mayor bugs: players and thralls are falling through map and foundations and die. Players spawn into building pieces. Official servers are crashing nonstop and players lost their stuff because they could not login anymore. One can just hope karma drops in. These guys are below anything, there is no honor and no profession.

- Due to a chargeback bug thousands of player accounts were banned and accused of an invalid payment transaction. Funcom/Tencent were not able to solve this on time, some players got their account back after 24hrs, but others waited for several days and lost their bases. This the way Funcom/Tencent treat their paying customers.

- The issue about deleted thralls is still not solved. We lost over 100 level 20 thralls while still playing during a 4 day break. The decay system does not work, according the server log no one was online, what a joke.

- By putting the decay timers back to normal Funcom accidentally deleted the thralls from the players. Tons of hours of work are lost again, also all the armors and weapons from the thralls vanished too of course. Meanwhile they made a roll back at the official servers, but it worked only partially. These guys are incapable to do anything in the right way.

- They broke the Siptah DLC for months, the game crashed constantly. Funcom knew about it, but they did nothing to fix it and they still sold the DLC without any notice about the issue.

- They destroyed also the progress from thousands of players by modifying the Nemedian foundations causing all the placed stuff to vanish. Again, the progress of years was lost and renting own servers makes also no sense anymore now, cause you lose your stuff even there! There is only one word INCOMPETENCE!

- Cheaters are a big problem at the official servers, they can't handle them. BattlEye does not really help and Funcom can't figure out who is the real cheater. At some servers you can find "flying bases" all around.

- They run a weaponized banning system. If you want to get a nice location from another player, just report him, that's crazy! They don't even check the situation themself at the server, but outright delete your stuff and you can't defend yourself. We never seen such discriminating behaviour from a game company.

- If you ask their useless Zendesk support, why exactly you got banned, they cant tell it. You just get 0815 answers, but no information what exactly the reason was.

- Funcom don't care if you lose all your stuff and your progress from years, so be warned! If you like to invest time to do nice builds and a lot of decoration, you just may lose it by arbitrariness.

- Some of the Bazaar items are totally useless. There is no information provided within the items at all. You dont get any info about tiers, stats, armor type, values etc... Except of decorating and building stuff, it makes no sense to buy something there.

- Sometimes the Bazaar stuff will be nerfed afterwards. If you realize it, its too late, they already got your money.

- Funcom forum & discord are toxic, if you criticize something you get silenced (there is a bandwagon crew mocking and derailing threads). They blame everyone but themselves and you get answers like "accept it, it's a game". Censorship by deleting unwanted posts also happens.

This is by far the worst game company and support I ever seen. We will spread the word about Funcoms/Tencents behaviour as much as we can and report it in any possible way. Stay away from them and don't give them any money, or you will get the same amount of "love" as we got!

In August 2021 they answered me a ticket from July 2019...

I still couldn't finish this ticket since their support is so weird; They always cleaning the chat history and one time they say so and the other time they say completely different.

I give 1 star because I cant give 0. Terrible company who dont care about their player base at all and refuse to help solve an issue. No real support responses just automated crappy generic responses and still took over a week to respond with an unhelpful response.

Conan Exile is nice , I been playing it for 2 years , I did experience some small bugs but nothing major , is a nice game overall .