I’ve had the same phone for a few years and after ridiculous quotes from Apple for a battery replacement and a screen replacement, I decided to try Fonez. My friend recommended them. I was amazed at h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Recently bought an iPhone 14 Pro Max. Such a positive experience! I think the guys name was Nathan? 100% recommend really took me through my options and explained what I was getting for my money, the... Se mere
Left an Apple Watch in for battery replacement and when I returned to collect it glue was visible on the side of the screen and button didn’t work because of the glue. Used the watch as I had pr... Se mere
I bought a Iphome 15 Pro today in fonez. Best customer service i’ve received ever. Nathan not only can do his job correctly and have a laugh while staying professional he has amazing communication sk... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sim Free Phones Ireland, Unlocked Phones, Accessories, Device Repair. Fonez is Ireland's NO: 1 shop for buying second-hand/used phones, tablets & MacBooks. Shop online. or Visit one of our store in Galway.
Kontaktoplysninger
5 Corbett Court S/C, H91 WK8V, Galway, Irland
- +353 87 165 6602
- info@fonez.ie
- fonez.ie
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
product inconsistent with the…
product inconsistent with the description, contact with the seller is difficult. I do not recommend
Fast delivery
Fast delivery, disappointed that there were a few scratches on the screen, otherwise ok.
Scammers!!!!The worst customer service…
Scammers!!!!The worst customer service or acknowledgment of bad customer service I've ever witnessed!
Spent over 400 euro on a second hand Samsung 3 weeks ago, previous to that had the same phone since 2019. Asked them for a cover and screen cover as I planned to keep this for the same length of time, I was told they were out of glass covers but had started printing their own in house which were much stronger! I was also sold a cover in the guise that this would In fact protect my phone! The phone had a very slight fall which I barely heard it was so insignificant and the entire phone is not fit for purpose. Went into the store to the Dumb & Dumber act of a Manager duo who wouldnt know customer service if it came knocking on their vacuous heads. They even admitted the cover which they sold me wasn't of good quality ( before they realised it was their own, like I said not the brightest sparks God bless them) I was told to get lost that there was no way they would fix my screen , might do it for a slight discount but probably not. Hilarious they expected me to even part with another euro.
I've already advised 3 people who were going to purchase in Fonez against it and I will actively continue to do this!
Complete and utter cowboys! Stay well away from these fraudsters!
Scammers
Sold me a phone where the camara doesn't work, been trying to get in contact all week and they have been ignoring my calls and emails, zero customer service skills
great service
great service, great price, great efficiency in delivery, easy to install at home
Sent a dispatch email and did not…
Sent a dispatch email and did not dispatch my phone until a week later. Poor customer service.
Earphones are bad but prices are cheap
Earphones are bad but prices are cheap. I bought two of the same pair and I'm just gonna leave the second pair on the bus for someone else. It's not worth the trouble of trying to return them and they're not good enough to keep. I just keep getting bad luck after bad luck on buying a decent pair of earphones that are also cheap. There was this 25 euro pair of aukey earphones that were unreal for the price, but it looks like they're not making them anymore and nothing else compares. These were certainly a let down.
The staff were very customer focused…
The staff were very customer focused and helped me with getting a great deal on my Home internet as well i-phone 16 with Vodaphone. I would highly recomened this store to anyone.Rgds Rick
Fairly fast service
Fairly fast service. I did order before 1pm on Tuesday, which should have left my delivery arriving within the 2 day delivery period, it took 3 days. It's not really a deal breaker, but it might be to some.
The site is very transparent, optional extras are widely available, and reasonably priced.
Delighted with my purchase.
Fantastic product Fast delivery
Fantastic charger and arrived so quickly. A bargain also.
Thanks a million, highly recommend.
Very good company
Very good company. No issues we got phone in great condition but battery wasn't so good. Thanks to Nicola who is very kind and professional we got replacement in just few days. I can only recommend this company. Excellent 👌👍.
Goran Maros
Phone arrived next day and all good.
Really helpful staff member Fonez Galway
Just bought my daughter's first iPhone from Adam at Fonez Galway.
Really helpful guy. Gave lots of really useful information. Pleasure to do business with him!
Customer service serving to none
Excellent phones. Great value but more importantly customer service is second to none
ordered iPhone Se 3rd gen
ordered iPhone Se, good condition. delivery was fast. the phone was dirty and the packaging stinks. battery only lasts about a day. screen has three major scratches. speaker is noisy and crackly. not really good value for money at 180€.
The product was delivered quickly
The product was delivered quickly, well-packaged, and in perfect condition. I also received excellent customer service.
I highly recommend Fonez Shop for their excellent products and service.
Amazon Firestick Debacle01/12…
I bought an Amazon Firestick from this business last December & it hasn't worked properly since i got it. I was in touch thru Ebay & he promised to come back with an answer. I was in touch with Amazon & they told me that it was under warranty, but that the reurn would have to be done by the seller. 2 weeks ago, he said he would be in touch. I'm still waiting. Avoid like the plague, if there is a problem.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








