I’ve had the same phone for a few years and after ridiculous quotes from Apple for a battery replacement and a screen replacement, I decided to try Fonez. My friend recommended them. I was amazed at h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Recently bought an iPhone 14 Pro Max. Such a positive experience! I think the guys name was Nathan? 100% recommend really took me through my options and explained what I was getting for my money, the... Se mere
Left an Apple Watch in for battery replacement and when I returned to collect it glue was visible on the side of the screen and button didn’t work because of the glue. Used the watch as I had pr... Se mere
I bought a Iphome 15 Pro today in fonez. Best customer service i’ve received ever. Nathan not only can do his job correctly and have a laugh while staying professional he has amazing communication sk... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sim Free Phones Ireland, Unlocked Phones, Accessories, Device Repair. Fonez is Ireland's NO: 1 shop for buying second-hand/used phones, tablets & MacBooks. Shop online. or Visit one of our store in Galway.
Kontaktoplysninger
5 Corbett Court S/C, H91 WK8V, Galway, Irland
- +353 87 165 6602
- info@fonez.ie
- fonez.ie
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nathan was absolutely wonderful…polite
Nathan was absolutely wonderful…polite, courteous & extremely helpful🙏.
Very happy to deal with Fonez again…Thank you Nathan..
Was in today Jamie was very helpful and…
Was in today Jamie was very helpful and friendly
Delivered on time and to the expected…
Delivered on time and to the expected quality.
Callum was most helpful and so kind…
Callum was most helpful and so kind best service in Galway for any phone requirements
Genuinely amazing customer service
I visited the store as my phone had stopped charging, and Callum fixed it for me within 5 mins. It’s so good to know that we have somewhere like this in Galway for emergencies, no hassle or waiting and Callum was so lovely to deal with.
Bought 3 phones off these and…
Bought 3 phones off these and everything perfect every time. Always recommend them
Ordered a phone case for iPhone 13 Pro…
Ordered a phone case for iPhone 13 Pro Max - doesn’t even fit the phone.
Callum was an absolute gem in assisting…
Callum was an absolute gem in assisting me buying my phone
Great experience with Fonez
Great experience with Fonez! Everyone was super nice, fast service and my phone works perfectly now. Totally recommend them!
I accidentally broke the screen on my…
I accidentally broke the screen on my iPhone 12 Pro Max, and Matheus was a lifesaver! He managed to repair it within just a couple of hours, and the phone looks as good as new. On top of that, he gave me great advice about upgrading to a better iPhone version and even offered a fair discount when trading in my old phone and earphones, which I was already considering.
The whole process was quick, professional, and honest. I’ll definitely be coming back when I’m ready to upgrade my phone. Highly recommend Matheus!
Replacement phone
Replacement phone arrived quickly and without issues. No instructions as to how to use it, but they tend to be self explanatory.
How can I leave no stars???
How can I leave no stars???
I had a very disappointing experience at the Eyre Square, Galway branch. I bought an iPhone 15 Pro, it had the excellent grade which they advertise as practically brand new on Sunday (Oct 12) for €819. Apple Pay wasn’t working when I set it up. When I brought it back, staff said it needed inspection. Later I was told the phone had been “tampered with” and that I wasn’t entitled to a warranty, which was completely untrue and very upsetting.
The manager basically gaslight me, he said a sticker with my pin “fell out of the phone”. When I had viewed the phone the day before while it was taken apart and seen no sticker. They even took pictures of my phone and no sticker.
After showing photo evidence proving I’d had the phone the whole time, I was finally given a replacement. While I appreciate that the issue was eventually resolved, being falsely accused and made to return multiple times was extremely stressful. Very poor handling of a customer issue, and I won’t be recommending this store to anyone.
AMAZING!!
AMAZING!!! I went in and didn’t know how to pair my Apple Watch to my phone… and my phone just needed to be updated. After that it was fine!! Got a phone there once and it is perfect!!!! No issues! Very happy😁🤗
Great service & friendly staff
Excellent shop with good selection, friendly & helpful staff, and fair prices.
It's good but but battery is not as…
It's good but but battery is not as good as i would have expected
Dealt with Callum very helpful and had…
Dealt with Callum very helpful and had great knowledge of his job.
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