Second time being left at Carrickfergus railway station at night. Our driver just drove off, 4 other taxis waited for the train. Last time asked them to meet the train, Fonacab said that we needed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Left me stranded on my graduation day … had pre-booked and when I rang to politely check the status of my late running taxi the miserable fellow on the other end simply said I had no booking (despite... Se mere
Virksomheden har svaret
The experience with Fona cabs Banbridge was awful. It spoiled a great nite out as booking at 20.55 we were still waiting at 22.10. No information given when you pay and book nor during the wait. I ran... Se mere
Be cautious using the app. The location tracking doesn't function properly despite it being a method for the driver to see your location. I was charged a £5 no show fee despite the fact I was waiting... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Northern Irelands biggest Taxi Company with more than 1000 drivers at your service. Download our app to book, track and pay for your taxi or book on 02890 333 333. In the four years since the first of our 46 reviews here was published, we've completed just under 20,000,000 journeys getting people from across Northern Ireland where they need to be as quickly and efficiently as possible. While we never like to disappoint any passenger, we're proud of the high standards we strive to achieve across so many bookings and where we do have an issue, we work to put it right. Reviews are not monitored and responded to in real time. If you have a complaint or feedback about our service, we would be grateful if you could email your contact details, details of your journey and a description of the issue encountered to customerservice@fonacab.com. We log, investigate and respond to every query we receive. This profile has only been claimed since 30th April 2025 so any reviews published before this date would not have been acknowledged as we were unaware of them
Kontaktoplysninger
209 Knock Road, BT56QE, Belfast, Storbritannien
- 02890330333
- customerservice@fonacab.com
- fonacab.com
1,7
Dårlig
66 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scammed by an aggressive driver
My driver was extremely rude to me because I need to pay by card. He left the meter running while he reversed around outside my house holding the card machine out the window and swearing. I offered to go into my house to get cash and he shouted “no”. I said I shouldn’t have to pay the extra money for the meter being left on and he gave me more abuse, I had to pay it to get away from him. I called the office to complain and they refused to refund me.
6. marts 2022
Uopfordret anmeldelse
Fraud happening out here
Fraud.. i did two trips... for both..different was charged from bank and different amount receipt was given....
Moreover additional deduction of £8 charged for no reason...
called their customer services which routed me to their admin team which doesn't pick the calls...
I am still chasing for refund..
24. februar 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.