Fogstar Anmeldelser 

Excellent customer service, very helpful and went the extra mile to get me the help I needed. Thanks!

Preordered a 48.3kWh battery stack. When placing the order it clearly said and stated on the website - THIS IS A PRE ORDER ITEM. REMAINING BALANCE TO BE CHARGED ONCE A DELIVERY DATE IS CONFIRMED. I requested a delivery date confirmation after being asked to pay the remaining balance, and was told the order was due into the warehouse at some point and when it did the delivery process would start. I said those were not the terms on the order, or stated on the website. And then i received the same response back and suddenly the order was just cancelled!

Fogstar are a great company to deal with, I have bought several large solar batteries from them now and any questions or issues they have been quick to respond each time. Great service.

I have 3x new 314ah Drift ECO batteries in my motorhome as I bought 2 a couple of months ago and was gifted one who bought at the same time but didn't use it. They are a great product but one battery was showing the wrong capacity in the Fogstar Drift app. Spoke to Mark at Fogstar support and he pointed my to the new app and everything is fine. Support were incredibly fast at responding and I am 100% happy.
I can now run my electric BBQ, induction hob and Air Conditioner when needed without electric hook up.

Fast response and solved problem quickly.
Many thanks Tibor David

I commissioned a Full Off Grid Lithium setup on my brand new camper van. The installer (Fogstar dealer) suggested a package which included the Fogstar Drift 300 gen 2. The components were ordered in January 26th. All Victron elements arrived within days the battery a week later. The installer arrived to carry out the full install on February 18th 2026. He informed me that the battery was defective and therefore he was unable to complete installation. He contacted Fogstar who agreed with his diagnosis re battery. He ordered a replacement (a Fogstar Drift300 gen 2) whilst in my presence. We are now in June and to date I do not have a firm supply date. The company is full of apologies, excuses, platitudes but the reality is they are taking money for goods they cannot supply in a timely fashion.

So far not at all impressed. But this review is subject to change as things go along...
I'm a professional off-grid solar installer and switched to Fogstar just 5 months ago.
Of the 4 installations I've done with Fogstar Lifepo4 batteries of various sizes/types I've had:
First: arrived with no battery cables at all, despite being advertised as coming with them.
Second: frequent over-voltage errors and cut-outs, despite setting it up exactly how Fogstar support instructed.
Third: Working ok, but the cells are still very unbalanced even after 2 weeks, they just don't seem to balance.
Fourth: Fogstar sent completely the wrong type of cables so couldn't even do the installation. It came with Amphenol connectors, but the batteries have spade lug connectors.
Just seems to be an endless stream of problems so far. Let's hope they manage to get their act together somehow.

Brought a couple of batteries non direct but had issues with set up, contacted them via the link online and were able to help resolve the issue via email. Really helpful and the batteries are great.

Great service from Chavarna at Fogstar, quick response to my email confirming details I requested, and encouraging contact should I need any more info
Excellent performance, hope the battery is as good 👍

Hi I called up Fogstar to get help about a charger that we bought from fogstar.
Mark was very helpful and a quick response to help us.
We followed what he told us and yes the charger was working correctly.
Thank you Mark for you help

Having had a Fogstar Drift 460Ah Gen 1 in our new motorhome for the last 6 months, I was gutted when we were told by a professional that the battery had failed after a recent power issue.

I got in touch with Fogstar support and spoke with Mark. He helped me check the setup until we found the real culprit: a loose connection on the negative bus bar.

It's rare to get this level of support these days so thanks Mark!

I install these batteries professionally and can't rate them enough. Excellent quality and constantly improving the connectivity and safety. The tech support is excellent, the sales team are always super helpful too. Only complaint is occasional delays in delivery and wanting more stock!

I swapped 4 x Lead acid for 2 x 12V/230Ah Drift batteries in a small electric boat. My range has increased from 15 to 35miles, my weight has reduced by 100kg. Great batteries, but what sets Fogstar apart from the online alternatives is the excellent Customer service. They were helpful with the initial installation (running at 24V, so I needed a balancer between the 2 batteries), and recently I needed some battery safety documentation for Marina storage, which I received within a few hours.

We dealt with mark when we needed some information about our new battery and what correct function should look like. He answered quickly and clearly and even set up a call to talk it over with us to make sure everything was running smoothly.

Second 300 drift battery added. First one excellent with no problems but bigger is better 👌

sent about 15 emails and opened 3 tickets and get zero response. ordered in March and not received a single update, order now overdue delivery by weeks and zero updates

Having purchased two Lithium Batteries from Fogstar, I had difficulty registering the warranty for them. I believe the problem was IT at my end, but needed to check with Fogstar.

I contacted Fogstar, and spoke to Jade York, their Quality Control Manager, for assistance by telephone.
That's right...at Fogstar you can actually talk to another human being...

Jade was refreshingly pleasant and efficient to deal with, and all without fuss Jade provided a solution.

There were no excuses, no blaming the customer and no leaving the customer to it. Just a simple focus on a resolution.

Within the hour it was all resolved and the registration completed.

Exemplary service from Jade, I couldn't wish for better and you really feel like Fogstar prioritise their customers with excellent after sales service.

The litmus test comes when things don't quite go right.
Jade passed that test with flying colours, which meant Fogstar did.

As a new customer, I have complete faith and confidence when purchasing Fogstar products, that if there is a glitch, I can rely on Fogstar.

Thank you Jade and all at Fogstar for your stand out customer service.

I look forward to purchasing from Fogstar in the future.

All the very best in the meantime.

Great customer service from Lydia.

Did me a good deal as the one I ordered was on back order for longer than advertised so she got in touch and informed me straight away.

Very responsive and helpful customer service from Lydia. Battery arrived very quickly and seems to be a high quality product.

The very swift and practical action, taken by Lydia, when it became apparent there would be a delay in delivery of the ordered products, has ensured our project could be kept on track.