Flyawayparking Anmeldelser 38

Do NOT trust this company with your vehicle. What was supposed to be a secure Gatwick Meet & Greet service turned into a dangerous, expensive, 5-hour ordeal in the middle of the night.

After landing, I called for my car and was given a string of blatant lies. First, they tried to bring me the wrong car (an Audi, mine is a grey RAV4), and then they lied about being "just outside the terminal." After waiting over an hour, they texted me an address to a dark Best Western hotel car park 10 minutes away from the airport with no instructions, claiming my car had a "puncture" and I’d have to take a taxi to it.

When I arrived at the hotel, the situation was shocking:

Car Abandoned Unlocked: My vehicle had been left completely unattended, wide open, and UNLOCKED in a dark public lot. Anyone could have stolen it, and my insurance would have been completely void. There was no driver and no key.

Severe Structural Damage: The tire didn't have a puncture, it had a massive, dangerous hole blown through it and was a complete write-off.

Alloys Destroyed: Both front alloy wheels had deep, fresh, severe gouges and scratches from being completely mistreated.

Driver Fled: We had to wait in the dark until a driver finally turned up, literally threw me the keys (he spoke barely any English), and immediately sped off in another car without taking an ounce of accountability.

I was left stranded on my own for 5 hours. I had to pay £25 for a taxi just to find my car, and £220.00 for a 24/7 emergency roadside tire replacement just to make the vehicle drivable. Because it is a lease car, I am now facing hundreds of pounds more in lease penalty fines to fix the destroyed alloys and swap the emergency tire for the contractually required brand.

While waiting at the hotel, hotel security and reception confirmed this parking company operates an unauthorized, rogue setup out of their lot, speeding and thrashing customers' cars back and forth. They do not look after your car in the slightest.

This business is a rogue, negligent operation. I have raised a bank chargeback, initiated a legal Letter Before Action, and reported them to Trading Standards and Gatwick Airport. Save your sanity, your money, and your car, DO NOT USE THEM.

Terrible company. DO NOT USE. Had to call 27 times to given mobile number to get through to let them know we were arriving at the airport. Arrived at car park no one there to collect keys/car. I ring multiple times more to ask why no one is there as we need to go & get told they're there waiting. Someone wanders up they've clearly just been sitting in another vehicle in the car park. He barely talks to us then starts talking to another guy at which point I got annoyed as he didnt even know where the car was parked or anything. Really unprofessional service, rude man taking the keys, definitely not a meet & greet that I would go for ever again. Return journey at 2am had to call multiple times again to get through. Waste of time & money

DO NOT NOT NOT use Fly Away Parking. It is not a legitimate business, it’s a scam. We waited 3 hours for the car, eventually they told us it was a level below, with the key on the tyre! We found it, and when we exited the car park we were charged £350 by the car park owner, presumably because our car had been sat there for days. We were surrounded by people in the same situation. I cannot stress how strongly you must not use this site.

Avoid this company. I waited for 2 hours for my car to be delivered. I rang the mobile number I had been given several times whilst I was waiting. I was told that my keys were missing, that they couldn't find my car, that someone had written the wrong date on the information. I was very alarmed at one point when it was suggested that they didn't have my car at all and that I was to blame. I was told that they would ring me back to update me but this never happened. I called repeatedly to ascertain what was going on and no one seemed to know.
I paid for easy and secure parking. It was clear to me that my car keys had been left in the wheel arch of my car where it was parked in their facility and that no one had taken care of them. The quick and easy service I was promised was slow, inefficient and difficult. The customer service was very poor as I was repeatedly told that the car was on its way when it clearly wasn't and when I was told that I would be contacted and I wasn't.
Others waiting at the same time as me also had frustrating experiences with one person's car being dropped off in the car park without him being notified and another couple waiting an hour for their car to be delivered.

The worst meet and greet in history. They do not meet and greet, they ask you to call in advance but then dont answer, they make you wait over an hour to collect your car, they are rude, unprofessional and a disgrace. They should not be operating as a company.

Avoid this company at all costs.
I used Flyway Meet & Greet Parking through I Park Gatwick and had one of the worst experiences I’ve ever had with airport parking.
After landing at Gatwick, I called Flyway to return my car and was told it would arrive within 30 minutes. After waiting over 30 minutes with no car, I called again and was suddenly told my tyre was flat. What makes this suspicious is that all 4 tyres on my car had been replaced with brand new tyres only one week before.
They claimed they tried contacting me, but I received absolutely no missed calls, voicemails or emails.
I then had to arrange my own transport late at night to their off-site car park. When I finally found my car, all windows had been left open and the tyre valve cap was lying on the floor. The place was dark and unsafe so I had to leave the car there and pay for an Uber home.
The next morning I returned and discovered a large cut in the sidewall of the tyre, with air rapidly leaking out. There is no possibility this damage existed before I handed over the vehicle because I drove 1.5 hours to the airport without issues and also have video evidence showing the car was in excellent condition before drop-off.
The condition of the car park itself was shocking:
Cars with windows left open
Broken windows on some vehicles
Open fuel flaps
Multiple cars with flat tyres
Deep puddles everywhere
One unattended car left running
It honestly looked like complete negligence and chaos.
Communication was terrible, most staff struggled to speak English, and despite waiting over 2 hours, no manager ever arrived to speak with me.
I strongly advise people to avoid using this company.

DO NOT WASTE YOUR TIME OR MONEY! This company is an absolute joke. called 20 minutes before arrival, arrived there was no one to pick our car up, had to call multiple times and was told the man went to the wrong terminal and then called back he said it would be 15 minutes, 15 minutes later no one arrived. Guess who made us late!! This useless parking company!!!!! AVOID AT ALL COSTS!

Had to call 28 times to finally get an answer and they almost made me late to my flight. Upon return, I had to call several times again to get someone to answer, then had to call back 45 minutes later to he told the driver is 6 minutes away. About 20 minutes later, I get a call saying my car battery is dead. It is almost midnight and I have 4 young kids I need to get home and can't because of the incompetence of this company. Avoid at all costs.

Do not use! Meet them on level 5 car park 6 , one man taking keys from about 5 people ,when i returned from my holiday Waited 3 hours for car keys , and my car was parked in car park the whole time I was on holiday for 4 days, so cost me £800 to get my car out Gatwick car park , security dont help or do anything , there was 6-8 people waiting for there keys and cars, one person found her keys on the wheel of another car on a different level of the car park , multiple people had parking tickets between £800-1200 . Ive just put my car registration online and 2 vehicles have came up so my car has been cloned also ! They put the phone down and dont answer you for hours

Awful company DO NOT USE THEM IF YOU WANT TO MAKE YOUR FLIGHT
ended up with leaving our car key on a tire and hoped for the best

Don’t use this company. They hide behind various names- flyaway parking and ipark. Leave you waiting at airport for hours. They then call on withheld number to say car is on different level leaving your key on windscreen with an exit ticket. When you exit you are then liable to pay £270. The car transporters spend all day moving the cars around the carpark when people arrive. They steal anything they can find from your car.

Absolutely disgraceful…. DO NOT USE THEM
We arrived at car park 6 level 5, only 1 man working… told us to go to floor 6 he then asked for 10.00 cash, asked him for a receipt and said it was all online/.. we then arrived, called and went straight to voicemail, eventually got through as was told car would be 44 mins.. this was at 1.05am.. we went to the right level, after at least 8 calls asking where my car was they eventually delivered at floor 3 and didn’t tell me… that was at 3.54am. Nearly 3 hours!!! My car stunk of cigarettes and ash all over the carpet…. Absolutely disgusting and will NEVER USE THEM AGAIN!!! Don’t book as also a furthe 16.00 to pay!!!!

This company runs scams on customers, on the 11/05/2026, I had to wait 30 min for them to collect my car, almost lost my flight, and on the 18/05/2026, drop off time was at 23h45, they showed up at 2h15 am, I had to send my wife and my toddler home by UBER whilst I waited for the car to be delivered, and just like the hundreds of customers that complain, the left the car at level 3, knowing very well that I was waiting at level 5 to collect it, and then called me from an unknown number to say that they dropped the car at level 3 and that the key was on behind the wheel. This needs to stop...Absolutely outrageous!

On our return to Gatwick we waited for one hour and ten minutes for our car to be brought to the collection point.

Cowboy company!
Absolutely horrified by the way these people think it’s acceptable to treat other peoples belongings.
I am reaching out on here as not only did I have a terrible experience with this company, but I can only imagine the people who have lost there keys feel. I have found SOMEONE ELSES CAR KEYS IN MY CAR (Volkswagen key with Turkey eye key ring) - please reach out Milly Rose Melbourne - you can find me on Facebook.

Now for how they think retuning my car with 0 miles in the tank, not even 1 - adding 1600 miles to my mileage - denting and scratching all the back of the car - and leaving it some where god knows where - to allow it retuned so filthy!
Not only that, letting us wait over 1.5 hours upon landing to be retuned the car and being told numerous amount of times it’s pulling into the terminal, it’s 5 minutes away.

A joke to say the least, please avoid.

I hope I can reunite these keys with the rightful owner. I know the registration of your car so will need to confirm

CON - Avoid. Took 1 hour 30 for car to arrive and we weren’t the only ones. They lie about wait times and don’t park the cars anywhere near the airport. Don’t use this company or any of the others that do this for Gatwick as it’s the same people under different company names!

DO NOT USE THIS COMPANY

Was over an hour's wait for the car. Not worth any of your money. They're not based near Gatwick and they're really poorly inefficient.

STAY WELL CLEAR!
1.5hrs to drop my car off, 2.5hrs waiting for it to be collected. Very rude on the phone and to add insult to injury. Stolen items from my car. Money (my fault for leaving in there I suppose) chargers, an overnight bag. Awful service! Border line legal to be honest! I have a GPS tracker in my car, it was driven at nearly 80mph in a 30mph zone. This information will be shared with the police.

This is a con site, they clearly have a field and a few drivers and they hide behind multiple identities, iPark, Exec Parking, Fly Away Parking...to name a few - all of them have a contact number ending in 088.

They turned up late for the collection and last night told us 30/45 mins - ok .....2 hours and 15 later they turned up, on the wrong floor and blamed us. They stopped answering phone calls and there were multiple customers in exactly the same or worse circumstances

DO NOT USE THIS COMPANY !!
I have never experienced such a shambles on any meet and Greet they are not a legitimate company just a guy with a mobile, a field and aggressive non communicative drivers !
At the drop off they were late to pick up, had to pay the parking and very rude. but that was nothing compared to the pick up. Sensing how poor they were I called 45 minutes before we arrive at the car park there was a queue of 5 couples all waiting for their cars. The first were waiting over 2 hours before we even arrived and they had a child in a buggy ! Despite numerous calls from all of us we all waited, they lied about traffic, flat batteries and were very rude, We waited 1.5 hours for our car which arrived finally with an aggressive rude driver
The price isn't as advertised as you pay the parking car charges. Please avoid them they are a total shambles !!!