J'ai commandé en ligne à 17 h bouquet +gift pour l'anniversaire de ma fille qui habite Londres, le tout a été livré à 22 h le jour même alors que la plupart des fleuristes consultés ne livraient que... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered from Australia to be delivered to my daughter in London. It was perfect and the flowers were gorgeous and as described. Cannot recommend enough. The tracking and photo of delivered item was... Se mere
Everything was perfect thank you. It may have been my mistake when ordering, but I wanted it to be a surprise as it was a Birthday gift. I’m in Australia and it wasn’t obvious how to buy it like that.... Se mere
What a gorgeous bunch of flowers delivered super quickly too! I’ve dropped a star because unfortunately they didn’t last very long despite changing water daily. Such a shame as they were so lovely w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!
Kontaktoplysninger
55 Park Road, NW1 6XU, London, Storbritannien
- +442077247525
- info@flowerstation.co.uk
- flowerstation.co.uk
4,2
God
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Communication was excellent
Communication was excellent, arrived on time and undamaged plant! Thank you
12. juni 2026
Uopfordret anmeldelse
Lovely bunch of flowers
Lovely bunch of flowers. Fresh and beautifully packaged
10. juni 2026
Uopfordret anmeldelse
Happy recipient
Recipient was very happy with the flowers which were in good condition and looked as advertised.
10. juni 2026
Uopfordret anmeldelse
Beautiful flowers
Beautiful flowers, quick delivery, easy to order. My go-to flower shop now. I even sent myself some :)
11. juni 2026
Uopfordret anmeldelse
Great service
Very fast same day delivery & the recipient loved her bouquet of peonies.
8. juni 2026
Uopfordret anmeldelse
Very easy
Very easy, next day delivery.. the presentation and flowers were absolutely beautiful
7. juni 2026
Uopfordret anmeldelse
Easy to navigate online purchase
Easy to navigate online purchase. Beautiful flower arrangements, reasonably priced compared to other florists I looked at using, and swift efficient delivery. Very happy customer here.
6. juni 2026
Uopfordret anmeldelse
Definitely recommend
Definitely recommend! Same day delivery and it was even a Sunday! The flowers look gorgeous, definitely worth the price and an amazing surprise for loved ones, will be buying from here again :)
7. juni 2026
Uopfordret anmeldelse
Daughter said they were STUNNING, and she's a designer and has really high standards
They gave me instant feedback because I accidentally messed up the order. They didn't cancel.
When the flowers were delivered our daughter said they were STUNNING, and she's a designer and has really high standards and impeccable taste
4. juni 2026
Uopfordret anmeldelse
The flowers are very nice but I am very…
The flowers are very nice but I am very disappointed with the delivery
9. juni 2026
Uopfordret anmeldelse
Great service.
6. juni 2026
Uopfordret anmeldelse
Amazing service
I have nothing but praise for this service. Had to make a very late order yesterday and just got in under the deadline for same day delivery. Very grateful for their completing the order and showing me the flowers had been delivered. The communication was excellent and Desi was super helpful
11. juni 2026
Uopfordret anmeldelse
Beautiful and efficient!
3. juni 2026
Uopfordret anmeldelse
Lovely flowers, great service
Flowers delivered to client who said they were really beautiful:)
Quick service, good communication, delivered same day - everything was perfect :)
4. juni 2026
Uopfordret anmeldelse
On time and we'll arranged flowers :)
On time and we'll arranged flowers :)
10. juni 2026
Uopfordret anmeldelse
STAY AWAY! Awful!!!
Awful delivery service. I paid £9.95 for same DAY delivery as recipient was going away to recuperate that evening and I wanted her to be able to take her flowers with her. The flowers arrived at 8.51pm when she had already left and were left next to the rubbish bin next to gate! Nowhere on the website did it state that same day deliveries could be anywhere between 9am to whenever, had I been aware of then I would have used someone else who could confirm delivery before 5pm latest! I'm sure they may well change their information as I have obviously complained. The flowers have been left outside and the recipient rang a neighbour the next day to collect them but they were gone!!
I paid £39 for the flowers plus £9.95 for same day delivery, had a £5 discount code which brought the cost to £44.95 for an absolutely disgraceful service, when approached, their response was that they had fulfilled their side by delivering same day, so no recourse!! The flowers that have since disappeared but you can see from the drivers confirmation could never have amounted to £39! I hasten to add that Flower Station also asked me not to place a negative review!! No offer of compensation just didn't want a negative review. STAY AWAY from this disappointing company!!!
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Flower Station
Dear Victoria,
We are very sorry to hear about your experience and understand how disappointing this must have been, particularly given the circumstances of your order.
We would like to clarify that our same-day delivery service operates within a set delivery window. Residential deliveries are typically carried out between 8:30 AM and 8:00 PM, and during particularly busy periods, this may be extended later into the evening to ensure all orders are completed. As your order was placed for same-day delivery, it was delivered within this timeframe.
In cases where the recipient is unavailable, our drivers will leave the flowers in a safe place to ensure delivery is completed on the requested date. We are sorry to learn that the flowers were no longer there when retrieved; however, this was not previously brought to our attention, and based on earlier correspondence, we understood that the order had been successfully collected.
Regarding the bouquet itself, we can confirm that the arrangement was prepared to value and in line with the product specification.
We would also like to add that we have been prompt and thorough in our communication throughout. The suggestion that we asked for a review not to be posted is both inaccurate and unfair. We welcome all feedback - positive or negative - as it helps us improve our service.
We appreciate your comments regarding delivery timeframes and are sorry that this experience did not meet your expectations.
Kind regards,
Alex
The flowers were exactly as pictured
The flowers were exactly as pictured. The delivery was accurate and informative.
1. juni 2026
They were the best, but became the worst
I've ordered flowers from Flower Station twice. First time in 2020 and they delivered nice fresh roses. But recently (in 2026) I've got completely opposite experience. Roses themself were quite small. And seems like they were waiting for delivery w/o water for half of day. As result flowers were quite weak when they just arrived.
Looks like they new logistics doesn't fit well for their business. That was the last time I ordered from them.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Flower Station
Dear Vladimir,
Thank you for your feedback, and we’re sorry to hear that your recent experience did not meet your expectations.
We would like to clarify that the product you selected consists of short-stemmed roses designed for letterbox delivery. This type of packaging does not allow for the use of water, as it would damage the packaging and prevent it from fitting through the letterbox safely.
Although your order was placed in the morning, it was prepared later in the day and delivered within approximately two hours of dispatch, in line with our delivery schedule.
If there were any concerns regarding the quality of the roses upon arrival, we would have been happy to investigate. For such cases, we kindly ask customers to send a photo of the full bouquet to info@flowerstation.co.uk, so we can review the issue and provide appropriate assistance.
We appreciate your feedback and are sorry that this experience did not reflect your previous one with us.
Kind regards,
Alex
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.