Excellent customer service were able to locate my flooring in their branch in Ireland and ship over to Manchester. We’re able to supply my flooring within 7 days which meant there would be no delay... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dealing with Floor Monster has always been a simple, easy and enjoyable experience. Jack and the team are fantastic to deal with, very responsive and incredibly helpful and their communication, is sec... Se mere
Virksomheden har svaret
Great price, quick delivery. I ordered 5 wood wall panels for my office. easy to install and great quality. All good.
Virksomheden har svaret
Spent thousands on flooring for the whole house two years ago, extended the kitchen this year and needed 3sqm of the same flooring. Spent £400 and the flooring is completely different. Lesser quality... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Leading UK supplier of laminate, engineered and solid wood flooring. Floor Monster sources, creates and perfects design and delivers at low prices. Shop now.
Kontaktoplysninger
11 Scott's Road, PA2 7AN, Paisley, Storbritannien
- floormonster.co.uk
3,9
God
298 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Floor Monster
Thank you Anita, great to hear!
Besvarelse fra Floor Monster
Fantastic, thank you for your feedback
I think that their service was good but…
I think that their service was good but delivery took some time. Having said that I will still be ordering from them in the future.
Their chat person Jennifer always responded and updated on delivery with honesty.
17. februar 2025
Besvarelse fra Floor Monster
Thank you Raj we appreciate your order and as this was a special order item this needed to come from our supplier directly, we are glad you made use of our online chat team and that all the information required was provided to you. We hope the floor is looking well down!
Besvarelse fra Floor Monster
Great to hear the sample is good for you and if you need any assistance with making an order please do not hesitate to let us know
Sent the samples very quickly and…
Sent the samples very quickly and followed it up with a phone call which I missed. Samples appear very good quality
2. februar 2025
Besvarelse fra Floor Monster
Thank you Mark for letting us know and if you need any assistance making a purchase do not hesitate to get in touch
Besvarelse fra Floor Monster
Really great to hear Aidan thank you!
Staircase steps
Purchased staircase steps, Customer service very helpful and quick at responding to my queries, sample
Sent very quickly. Good quality product.
22. januar 2025
Besvarelse fra Floor Monster
Thank you Mayada we are glad you are happy with the steps
Besvarelse fra Floor Monster
Thank you John for your feedback much appreciated
Floor Monster Staircase
Customer service was 1st class I spoke to Jennifer who was amazingly helpful & knowledgeable. She helped me with what I needed to order & arranged the delivery to suit my availability. The product was as specified & delivery was quick. The excellent customer service was definitely a decisive factor in purchasing from this company.
2. december 2024
Besvarelse fra Floor Monster
Thank you Irene for your great feedback, much appreciated and if you do need anything further please do not hesitate to let us know
Fast sample delivery
11. december 2024
Besvarelse fra Floor Monster
Great Elizabeth, if you need any other help please just let us know
Besvarelse fra Floor Monster
Super David great to hear
Besvarelse fra Floor Monster
Hi Frank, thank you for your feedback and emailing us the damages which I can see were replaced for you thanks
Good service,very pleased with product.
26. november 2024
Besvarelse fra Floor Monster
Great to hear Keith and really appreciate your order
Great service and product delivery came…
Great service and product delivery came on the day I asked for and everything looks great
16. november 2024
Besvarelse fra Floor Monster
Thank you Rikki we really appreciate your feedback
Good quality, good proce
Delivered on time, usual quality, right price and another happy customer.
18. november 2024
Besvarelse fra Floor Monster
Super Chris, great to hear and if you need anything further please do not hesitate to get in touch
samples ordered were too small compared…
samples ordered were too small compared to those previously supplied
19. november 2024
Besvarelse fra Floor Monster
Hi Damien thank you for your feedback, feel free to get in touch and we can look at organising bigger samples to be sent to you
Received items late
24. november 2024
Besvarelse fra Floor Monster
Hi Leo, sorry to hear the consignment was delayed via TNT, we are aware they had suffered delays to your consignment due to the amount of freight on their network but granted we would have preferred this to not had caused a delay to your order.
Very disappointed I wouldn’t recommend…
Very disappointed I wouldn’t recommend this to anyone. Bad service and poor quality
18. november 2024
Besvarelse fra Floor Monster
Hi Matt, thank you for your feedback, I have checked the notes and I can see you queried the sample sent and the steps received as not been similar colour. They were the correct product but we advised not a close match to your flooring so I can see we then directed you to a closer match to the floor you have. We also helped to cover the swap over cost for this and have had no further correspondence from you regarding quality nor issue with the product we suggested. Feel free to get back in touch if there is anything you need help with
Fast delivery and the product is great…
Fast delivery and the product is great Quality
25. november 2024
Besvarelse fra Floor Monster
Thank you Jodiemae we are pleased to hear all went well for you and you are happy with your flooring. If you need anything further please do not hesitate to let us know.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.