I purchased 2 different colours of Scotia, only 1 arrived and now I can’t get hold of anyone at the company, despite sending numerous emails, calling loads or on live chat. Do not shop here
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Still waiting on my refund. Ordered flooring and waited a week after being informed it had been dispatched. Received an email nearly a week ago informing me my order was cancelled without being given... Se mere
Shocking customer service. Ordered vinyl a week ago, one email suggesting it has been dispatched 5 days ago. Nothing received, rang approx 40 times but nobody answers, left a voice message but no resp... Se mere
Ordered vinyl flooring on 18/1 order acknowledged & money taken. Since then absolutely nothing tried phone,email,chat numerous times no reply on any. How do these people live with themselves absolute... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Storbritannien
- 01332246096
- sales@carpetmarket.co.uk
- flooringdirect.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hollow Rubber Entrance Matting
I bought some "hollow rubber entrance matting" to put on the doorstep from our back garden. It's not sheltered so coconut matting just gets soaking wet. In reality there is no substitute for taking your shoes off before entering, but this matting allows me to get the worst of the muck of before stepping on to the mat that's just inside the back door.
Excellent quality product
Excellent quality product. Ordering process was a breeze, simple to use website which helps every step of the way. I needed to ask a specific VAT question about my order which was answered by a very helpful member of staff promptly and efficiently. Excellent service. Flooring arrived well packaged surviving two separate boat journeys, cranes, tractor and trailer and fork lift.
Great service and top quality carpets
From start to finish we had the perfect service with Flooring Direct. Choose the carpets online, spoke to a helpful gentlemen on the phone. The carpets arrived on time, for a competitive price and are great quality. They also followed up checking everything was OK with our order. What more can you ask for!
Helpful and caring They were there on the end of the phone…
They were there on the end of the phone when I was having a melt down about delivery and workmen carrying out work and timing it all together
Very satisfied customer…
I looked at various companies but Flooring Direct met all of my requirements at a competitive price. My order was processed quickly and the materials were delivered sooner than I’d expected.
Everything I wanted arrived and the quality was excellent. I was contacted a week later to check everything was acceptable, a really good idea for customer satisfaction.
I’m pleased that I chose Flooring Direct and will use them next time I have a requirement and will not hesitate to recommend them to my friends and colleagues,
Quality Carpets
I ordered a carpet for the bedroom and bathroom lovely carpets Delivery was quick, easy to order off their website would definitely recommend having a look
Nathan
Really pleased with Flooring Direct…
Really pleased with the vinyl sheet flooring quality and price. It was dispatched on the day of the order. I would have given five stars but the courier used had the delivery in their depot for three days before they delivered it, which delayed me getting the job done.
Excellent customer service
Furious
Ordered carpet and accessories on 2/11 - received accessories no carpet. Emailed twice already and no answer. It’s now 15/11, no carpet, no answers on phone or email. Furious!

Besvarelse fra flooringdirect.co.uk
Received good customer service would…
Received good customer service would certainly use same firm again thank you
Very friendly and helpful
Very friendly and helpful, carpet was beautiful and reasonably priced. Many thanks to flooring direct.👍
Very pleased with the vinyl we ordered…
Very pleased with the vinyl we ordered for hall and kitchen. Delivery was very quick, and with the cardboard roll inside, did not bend or damage. The hall vinyl was very thick and laid beautifully. Waiting for a fitter to lay the kitchen grey sand vinyl. Both look and feel super, so no hesitation in ordering again. Thank you.
Very good quality carpeting and a very…
Very good quality carpeting and a very competitive price, delivery was incredible, carpet arriving two days after ordered, and delivered right to the door, extremely happy with the finish of the carpet and its luxiurious feel
Missing carpet/still waiting
Ordered carpet/paid for it/3-5 days delivery/11 days later no carpet/put messages on chat line and leave a message several times/tried ringing loas/Finally left the phone ringing for ages and someone answered and ealt with the problem quite professionally/told me the carpet had been lost in transit??/Will send me another carpet middle of following week and would ring me two days before for confirmation/ no phone call and no carpet/got through todaysaid they were waiting for carpet from supplier/great/cancelled order and requested refund/ok will take 2 days to be in bank account/waiting with baited breath for remuneration/i will keep you posted

Besvarelse fra flooringdirect.co.uk
Make sure you get a carpet sample
Delivered incorrect backed carpet but made steps to rectify and replaced with one we asked for.
I would say you get what you pay for as cheaper end of range definitely feels that, but spend a bit more and quality is there. Make sure get a sample before buying!

Besvarelse fra flooringdirect.co.uk
Great Service and a beautiful carpet
Beautiful, high quality carpet at an unbeatable price - delivered within 2 days.
Vinyl was great price and quality
Vinyl was great price and quality. Exactly like the pictures on the website and the sample sent in advance.
great fast service highly recommend
Five star company.
Five star company.
The sales staff and the delivery driver are very polite and conscientious, nothing was to much trouble.
I will be definitely using them again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







