The shipping is awful for this product. The truck dropped off 2000 lbs. of flooring at the end of my driveway. They said they were not contracted to leave it anywhere else. It was very difficult fo... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The product is amazing. I love our new floors. Installation wasn’t too difficult. However, working around door jambs proved to be tricky. Normal traffic has resulted in no scratching. But note movin... Se mere
I highly recommend Flooret for both the quality of the product and their outstanding support. We've installed Flooret Modin LVP in 2 rooms. Beautiful stuff. We were able to easily install it on o... Se mere
We ordered samples for different color in both base and signature. They are very well packaged and look incredible. We have ordered many samples from different stores and we can tell the floor at floo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Flooret is a refreshingly transparent flooring company, offering premium vinyl floors at factory-direct prices to give customers the greatest quality for the lowest cost. We are taking a stand against unnecessary markups as floors travel from factory to brand to distributor to retailer and finally to you at upwards of 600% the original factory price. You will not find hundreds of options on our site either. We take pride in our floors, cut no corners, and select only the best. Our specs are second to none in the industry for both residential and commercial use. Using the internet as our showroom along with direct mail sample boxes, Flooret makes selecting and purchasing floors more enjoyable and stress-free than ever before.
Kontaktoplysninger
3047 University Avenue, STE 204, 92104, San Diego, USA
- 1-800-700-8122
- support@flooret.com
- flooret.com
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Samples need more than one board.
The samples did not have a sample of the different shades that are in the flooring so it doesn’t really give enough info to make a decision.

Besvarelse fra Flooret
Inventory shortage this Summer & Fall…
Inventory shortage this Summer & Fall is creating cost over runs when I have to chose an alternative item which is 48% more expensive.
Always have great customer service & support: patient, friendly, knowledgeable and, will take care you if you have a special need.

Besvarelse fra Flooret
Haven’t had one yet
Representative very helpful
Representative very helpful. Disapppointed that many colors are out of stock limiting my choices.
They sell premium flooring and their…
They sell premium flooring and their customer service is fantastic, both before the purchase and years afterwards. I had the flooring installed five years ago and it has held up wonderfully. Even after moving my furniture around a couple of times it is still scratch free. I had reason to contact customer service recently and they responded within the day and kindly answered my question.
When I next need flooring I will not hesitate to buy from them again.
Very satisfied customer (and dog parent)
Great customer service from start to finish. We are also very pleased with the quality and appearance of our floors (Sutton wide plank style). They've been in our house for about 5 months and show no signs of wear from our busy little terriers (one of whom likes to play fetch and runs back and forth along the same route several times a day, lol). Easy to clean too, we have a horse farm and that's a real "must" for any flooring.
Sales person was very helpful with an…
Sales person was very helpful with an oreder to Hawaii
I am impressed with Flooret's customer…
I am impressed with Flooret's customer service. its rare that you can call a company and not get a long and annoying list of menu options. You get to a real person with ease, someone friendly knowledgeble and helpful. What could be better?
Huge delays and not very good answers on why they can't fulfill orders on time
I heard about Flooret on the Houzz forums, ordered samples and consulted with my team about the product. We were impressed with the product, how easy it was to order samples from the website and the general quality of the material. After placing orders for four projects we started to encounter Flooret's achilles heel -- LOGISTICS. They couldn't complete our orders in a timely basis because four of the lines we ordered were stuck on containers and wouldn't be arriving for months, even though the website showed the product in stock when I specified the product. So now I have to explain to homeowners looking to get into their homes before the holidays this fall that the whole project is delayed due to the flooring. Obviously we're looking at different options, but how disappointing that the company couldn't get their inventory and supply chain in order.

Besvarelse fra Flooret
Excellent product and great customer…
Excellent product and great customer service!
Excellent service!
Customer service was great, and quick to resolve the issue I had with a couple boxes of flooring damaged in shipping.
great customer service
So far so good. Ordered 1000 SF of flooring and they shipped it quickly, unfortunately the shipper damaged two boxes. Emailed Customer Service and Michael responded promptly and offered to credit me the two boxes, even though one of the boxes was salvageable. Product looks great and will update once installed
$3 sample
I ordered a $3 sample from flooret. It was a nice sized sample, bigger than what you normally find from the big box store, and it arrived fairly quick in nice packaging. I think we will be ordering it for our flooring.
Fantastic Quality AND Fantastic Customer Service
Not only does Flooret offer fantastic products, but their customer service is outstanding. I installed Flooret in part of my home in 2021, and have been so pleased with it. We have 4 animals and a toddler. Flooret's Signature Pomeroy has stood up to a lot from our house! Today I went in to order flooring to replace our carpets and called the 800 number with some questions. I spoke with Michael who was very kind and knowledgeable. I highly recommend the products AND the team behind them. Fantastic all around!
Awesome quality at a competitive price…
Awesome quality at a competitive price point. Blown away by our floors and their customer service is exceptional as well.
I received the samples really quickly…
I received the samples really quickly and they were a great size for seeing what works in the space. I’m excited to order the real thing!
Customer Service Outstanding!
Flooret customer service is outstanding. If you ever have an issue or even a random question, reach out via chat or phone and they will answer it very quickly. Website is clean and easy to use. Enjoy their Trade Rewards program as well. Have ordered 3 houses of flooring thus far and plan to continue ordering from them! We have used Modin Signature & Base and enjoy them both. Had a damaged box or two and customer service was willing to make it right, we ended up just using them in closets, cuts and turned out just fine. Make sure you order the recommended overage just like you would any flooring. -Cozy Hosea Homes Realty/Remodel Me LLC
Impressive samples and packaging!
We’ve just order samples so far and the samples and packaging were great! Instead of a small swatch of the material you are considering purchasing they provide you with a full width (9x9) square. This lets you fully appreciate the grain quality and durability of their LVP. Shipping was also very quick and with a welcome coupon, I wouldn’t hesitate to order more samples if I needed more options. I will definitely be ordering my flooring from Flooret once we are ready to install.
LOOK NO FURTHER !
Flooret has very nice representatives. They're professional and easy to understand. All my orders were successful. I've already recommend Flooret to so many people, from floor installers to family. I did my homework before purchasing Flooret. I was confident with my purchase beforehand and glad to say,"I was not disappointed".
Beautiful and durable!
This flooring is beautiful and durable! We have two young kids, as well as two dogs.
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