ABYSMAL CUSTOMER SERVICE. We have booked a package to Sri Lanka with transit through Doha. ABTA advise that members might be able to offer an alternative holiday.If they can't, or if the alternative... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided i... Se mere
Avoid this company at all costs. Totally dishonest company. Jason ( which won’t be his real name ) took £200 for allocated seating which we didn’t get. Jason lied for 6 months about where the money... Se mere
I'd give a 5 stars, but I've tried to call customer service to ask about a tax money taken and refunded the same day, my calls _ 5 times total, never get through. I was put on hold, but there was no m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...
Kontaktoplysninger
2,7
Under middel
373 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Raising the price after agreeing to a price is not acceptable
The quoted price was raised after they had already taken my payment. Really a disappointing experience. Apparently their guarantee isn’t worth much.
1. juni 2023
Absolutely the worst airline ticket…
Absolutely the worst airline ticket booking experience I have ever had. My flight is leaving in less than a week. I have not received a ticket and they refuse to confirm the ticket. Support is unwilling/unable to work with you to try to book the ticket. They made it sound like there is a chance I will not get a ticket for the price I paid, and the price may go up. They offer absolutely no value and only stress to the travel process.
29. maj 2023
Uopfordret anmeldelse
The booking process went smoothly and…
The booking process went smoothly and we got our tickets. They show on the airline’s website as well.
22. maj 2023
The agent resposes were helpful after I…
The agent resposes were helpful after I called the support line after more than a day, but it will be great if FlighGuru can reach out quikcer.
19. maj 2023
48 hours after purchasing the tickets I…
48 hours after purchasing the tickets I still didn’t have the confirmation and now that I do not only I have confirmed my tickets but also 2 trips that are not line but under my name. I am still waiting for someone to call even though I have called 3 times..
Also trying to get price on a part of my ticket to be able to get a different flight bc of connection time, and like I said none can help bc no one’s called me back
23. maj 2023
Besvarelse fra FlightGuru
Dear Bill, we apologize it took a bit longer to get the etickets issued and send you confirmation. We understand that this was settled and that you have worked with our representatives to look into changing the flight you booked to an earlier flight, but this change came out quite expensive. Unfortunately cost to change is not dictate by us, but it's the fare difference based on how much the airline sells the tickets for, and the ticket you received is the only one available at such a rate - changing to a different flight would mean paying a high fare difference. Nevertheless we remain available for any further assistance.
Easy booking, but jury out
Easy booking, but not able to see the tickets on airline App (SAS). It has been 24 hrs.
21. maj 2023
The agent who helped me on May 13
The agent who helped me on May 13, 2023, with a flight from Miami to Vienna, with a layover in Zurich was outstanding! He called me back twice as promised to assist with the finalization of the booking. I would have missed a very important trip and the flight if it was not for his diligence and great customer service!
13. maj 2023
Found good flights but couldn't choose…
Found good flights but couldn't choose seats. Probably should have gone directly to airline's site.
15. maj 2023
First flight got canceled departing…
First flight got canceled departing from Miami but it was re-schedule for the next one. Overall all was good until my destination, Nice!
14. maj 2023
Knowledgeable and helpful
The agent was knowledgeable and was able to answer my question quickly.
I was initially concerned because the email I received sounded like a phishing scam, but the agent was able to confirm it was a legitimate email and resolved the issue during the call. Much appreciated!
18. maj 2023
Good services
Good services
I booked a flight to Philippines using Flight Guru with Robert. He provided a very easy service and was very helpful. Highly recommended
16. maj 2023
Uopfordret anmeldelse
Cheapest Flight
I searched for like a day to get a good price flight ticket! I have never heard of flight guru, easy booking and the flight was cheaper than the competitors. Thank you!
9. maj 2023
Don't trust them
After a lot hustle and bustle with their website. They wanted to increase the price. I didn't believe the comments that they wanted to increase the price. Trust factor 0, or may be even -10
12. maj 2023
Uopfordret anmeldelse
My experience with flights guru was…
My experience with flights guru was great . I bought the ticket at the last minute but when I get to the airport all I needed it was my confirmation number and the price was reasonable thanks a lot I will choose flight Guru in the future
1. maj 2023
A very nice experience
A very nice experience, bumped into a real good deal for a flight to Europe and booked rifght away.
The whole process went quick and correct.
FlightGuru keeps you posted on every little detail. I will definitely use FlightGuru again for future flights. Thanks for being so accurate.
1. maj 2023
Offer good price flights and reliable
30. april 2023
I like the fact I was able to apply for…
I like the fact I was able to apply for a loan to pay for the tix. I was not so thrilled about not able to reserve my seats when it was an option. In the end I have my reservation number but now I have to worry about seats so my Mom and I can sit together.
2. maj 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.