Iv had the flavour blaster for a year now it’s brilliant, such a show stopped and easy to use and clean. The products also last ages. I had a recent problem due to a staff error and the machine not on... Se mere
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Se, hvad kunderne siger
We’ve been using the Flavour Blaster Pro at our Vegas events for a few months now, and the guest reaction is absolutely incredible. Every time a bubble landed on the drink, our guests took photos a... Se mere
Virksomheden har svaret
Frozen Light make multi-sensory theatre for adult audiences with profound and multiple learning disabilities. In our latest show The Bar at the Edge of Time, which is set in a cocktail bar, Flavour B... Se mere
I placed my order over a month ao and still have not received it. The exact words from customer service is as follows: "Our European fulfilment centre were awaiting stock to arrive which has del... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Worlds No.1 Patented Cocktail Bubble Aroma Gun for creating aroma filled bubbles and scent clouds on food and beverages. Considered a bartenders must have tool, occasionally described as a smoking gun, cocktail bubble gun and even a cocktail smoker. This device stands high and mighty as the industry's most loved and adored aroma gun.
Kontaktoplysninger
Fulwell Road, SR6 0HR, Sunderland, Storbritannien
- info@jetchill.com
- flavourblaster.com
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The product is amazing BUT....
The product is amazing but the gun is constantly malfunctioning, it takes many many many tries to get the smoke to actually come out of the gun. I manage a restaurant, and this is very popular, but I need someone from support to contact me.

Besvarelse fra The Flavour Blaster
Great support and amazing product
Great customer support (Courtney), very fast in answers. Solved my problems quickly. Shippment is very fast, and of course, Flavour blaster is amazing product :)

Besvarelse fra The Flavour Blaster
Scam
You buy a 400 euros kit in less than too years the machine doesnt work anymore. And they told they dont fix because its more expensive than the machine and they dont have spare parts either. The only they offer its buy another for 319 euros instead of 320!!! Scammers betrer check another sellers. 1. my machine wasnt dismantle or smashed dont lie. 2 your supper discount was 1 euros another lie again. a 3 your technic was ther only for offer buy the new product and told theres no spare parts even. 4 i never ask for warranty cover only for can buy spare parts o technical deparment for fix. your answer was its too expensive fix. 400euros machine to expensive fix...when all the parts was ok except the start button.so stop lying

Besvarelse fra The Flavour Blaster
Bad customer support and finicky products
I have to say I’ve now had over three of these flavour blasters over the past year an a half. I chose the mini as I rarely use it and only need it for occasional events. My first one stopped working randomly for no apparent reason. I just assumed it was fault and over the past year I purchased two more for different colleagues. I was happy at first but then all three just stop working randomly. Occasionally it works and then just stops. I’ve contacted support on many occasions and they just give me a whole load of jargon when realistically If your spending that sort of money you shouldn’t only be able to use it like twice before it stops. Both of my recent guns I hadn’t used for ages and then finally went to use them and they just don’t work. One doesn’t turn off or charge and the other one does but then just doesn’t blow out any of the smoke. They are extremely finicky and I’ve had to buy a different product on Amazon because I can’t keep chancing it may work or may not work. I keep being told to go with not technical support which I’ve done but they don’t seem to join the meeting. Today I was waiting for over 15 mins and no one came to the phone. I’d say if you would like something reliable and good customer service I wouldn’t use this brand.

Besvarelse fra The Flavour Blaster
Good afternoon I would like to thank…
Good afternoon I would like to thank the team that worked with me helped me choose the order, in the U.S. there was no red blaster unfortunately, they helped me and gave me a black color instead. Although it was not on the site. The transaction was quick and efficient. Thank you very much with respect Ruslan.
Outstanding Product and Company
We've purchased a number of the blasters through the years, both for our restaurant as well as home, and we have been very happy with the product. Customer service is great and Courtney has been fantastic in letting us know about new products and options. Highly recommended!

Besvarelse fra The Flavour Blaster
Great
We were interested in an item from this website, however it was expensive for me and left in the cart. Courtney from the company has contacted personally and made sure to give us their best prices so that it will match our budget. I am now waiting for the item and so looking forward to use it. Reaponsiveness is very fast.
Very reliable.

Besvarelse fra The Flavour Blaster
The best experience
The best bartending product experience I’ve ever seen before
It is the so useful
Thank you 🙌🏻🙏🏻

Besvarelse fra The Flavour Blaster
Fun product and great customer service!
I reached out to the Flavour Blaster team to order the mini Blasters for my whole team for our virtual end-of-year celebration activity. They made it easy for me to do a bulk order and customize the packages for the team. Kelly graciously hosted a video call for the whole team where she taught us best practices for using the Blaster, how to do some tricks with it, and coached us live to become power users. She was funny and the team really enjoyed our time together. And since, everyone has had fun showing off their skills to their friends! Thank you FB team!!

Besvarelse fra The Flavour Blaster
DO NOT BE FOOLED BY THEIR NICE WEBSITE!
I placed my order over a month ao and still have not received it. The exact words from customer service is as follows:
"Our European fulfilment centre were awaiting stock to arrive which has delayed some orders. Your order is now in transit."
This is really ridiculous especially since their website stated 10 working days for delivery...

Besvarelse fra The Flavour Blaster
The Flavour blaster is legit in its own lane
The Flavour blaster is legit in its own lane ! I use it for events and my clients are mesmerized by its efficiency and cool effects . Easy to use , clean & pack away ! The perfect utensil to upgrade any event . I love this company & want to continue to grow with them !

Besvarelse fra The Flavour Blaster
Sensory Magic with the Flavour Blaster!
Frozen Light make multi-sensory theatre for adult audiences with profound and multiple learning disabilities. In our latest show The Bar at the Edge of Time, which is set in a cocktail bar, Flavour Blasters provide our audiences with a real sensory magic experience! Audiences are awe struck by the smoke bubbles and also love the different smells. We're so glad we found flavour blaster who have helped us wow audiences across the UK!
Love my flavour blaster mini!
Love my flavour blaster mini!! It's actually the most to use and surprise my guests. All my guests love trying it for themselves too. The range of aromas make for a creative addition to compliment any cocktail. Thanks for the excellent product!!
Really amazing product especially for…
Really amazing product especially for commercial use. Every modern bar should have a Flavour blaster.
People just love it
The Flavour Blaster kit is just perfect for the cocktail events/parties. It’s very easy to use and create edible bubbles, fragrant mist and aromatic clouds for different cocktails or shots!People love it so much!! I guess most of the Mixologists will be wanting this in their bar !!
My Favorite Accessory turned Necessity
I've been elevating my cocktails and experiences with guests using the flavor blaster for sometime now. I would highly recommend the flavor blaster to anyone who wants to separate themselves and elevate your food and drinking experience.
A SHOW STOPPER
I purchased the pro 2 and the mini and I got to say, I love this product!! I consult for a few restaurants and i always suggest to incorporate this product because it really gives guests that amazing experience! I highly suggest people give this product a try for restaurants or even just to have! It changes up the whole Garnish game 😁.
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