FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
CoCo went above and beyond my expectations! Resolving my problem took several emails. CoCo sent me test models to print and asked me to provide the model I was struggling with. I expected her to loo... Se mere
Custom service is always there to help you when you need! They are very professional and kind and always there to help! As a first time customer it feels good and assuring knowing that we have a team... Se mere
Bought an A5M Pro, returned 5 days later. Awful. Prints stopping mid flow. Confusing and longwinded process to change filament. Extruder gears blocked several times requiring lengthy disassemble. Poor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
Kontaktoplysninger
Xian Yuan Lu, Jinhua Shi, Kina
- flashforge.com
Har besvaret 8 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There is a bug in the firmware for the…
There is a bug in the firmware for the Flashforge Adventurer 4 which has not been fixed, it causes an offset shift in prints rendering them useless. This product has generally been abandoned by the company, I would not trust them to not do this to other products, I would go for a safer brand.

Besvarelse fra Flashforge
I am so impressed with this company
I am so impressed with this company. I know the printers are great and we just ordered a second one for colored. But I had a little problem and I called and they got on it. We had great communication and contacted with me and let me know what was going the whole way. And they were very polite and very knowledgeable in what they were telling me.
Thank you so much. I will be recommending this company and printer to everyone I know!!
Hands down the best company
Absolutely the best company I've ever had the pleasure of doing business. Hands down amazing products combined with amazing customer service!! 10/10
Flashforge quick and efficient!
Flashforge support was quick and thorough in processing the issue and replying.
10 out of 10 best service ever
10 out of 10 best service ever. Their printers are super affordable and beginner, friendly.
Great customer support with immediate…
Great customer support with immediate responses and good help. I also really enjoy the ADX5 printer.
Quick Customer Service response to resolve a shipment error
I recently ordered a flashforge 3D printer and 4 rolls of HS PLA filament. When I received my purchase I noted I had received a neon yellow color filament rather than the neon orange I originally selected. I emailed customer service on 7/9 and immediately received a request for additional information. (photo of what I had received). I received an immediate response from customer service indicating a reel of neon orange was being sent and no further actions or additional payments we needed from me. Flashforge customer service was helpful with a very timely response.
Brilliant printer
Quality product with on going support…
Quality product with on going support and a pleasant experience to use and deal with.
My experience with the AD5X
My experience with the AD5X was great for various reasons; it was very easy to use (as someone with little experience), and the color change system was truly unique. Overall, after owning the printer for several months, I can say (with confidence) that it is one of the most reliable multi-color printers, especially for its price.
Excellent products and customer service
As an older woman who's not very tech-savvy, I’ve been pleasantly surprised by how easy it has been to learn and use my two FlashForge printers, the AD5M and AD5X. Both printers deliver excellent performance, and I’ve been really impressed with their quality. I also had an issue with missing items from my shipment, but FlashForge’s customer service was outstanding. They were prompt, helpful, and made sure the items will be resent immediately. Highly recommend FlashForge for both their reliable products and exceptional customer support!
I had a quick query and it was dealt…
I had a quick query and it was dealt with quick and efficiently.
Outstanding Products and Even Better Support
I am extremely surprised at the negative reviews below. User error I suspect. The service and support from Flashforge has been nothing short of exceptional. Their 3D printers are, in my opinion, the best I’ve used—and the after-sales support has gone well beyond what I expected.
I’ve owned other well-known brands in the past, but none compare to the build quality and reliability of Flashforge machines. I’ve been using the Adventurer 5M for a while and recently added the AD5X to my lineup—it has not disappointed.
Highly recommend Flashforge to anyone serious about 3D printing.
Great customer experience
I purchased the new AD5X on 06/24/25 for $399. Yesterday I saw a prime day discount which would save me $30 with check out code. I sent them an email and requested to receive the $30 refund. They could have refused or told me to repurchase and return the original purchase. Instead they refunded the $30 promptly in less than 24 hours. I enjoyed my AD5M pro and can't wait for the AD5X to arrive!
L adventurer 5mpro.impression sereine
Possédant une adventurer 5mpro depuis août 2024,après plusieurs impressions de models ,j ai pu apprécier sa rapidité.sa fiabilité,sa qualité d impression.la maintenance,entretien est ce qu il y a de plus simple.apres 3500 heures ce model fonctionne toujours aussi bien.
Fast response/good communication
Fast response, and after initially pointing out what I would be losing if I cancelled, they accepted my reply and initiated a refund. I'm impressed.
Very poor AI/Bot support.
First of all, the company should inform users that the tech support is AI/.Bot. I have problems with two printers, one since May and a brand new 5M pro over a week ago. I soon caught on I was interacting with a (not very good) AI system when I kept being asked to repeat the same procedures. I emailed mkt2 on 2nd June - still no reply. I have been promised a new hot bed for the olf 5M, waiting to see if it will arrive. Final straw, yesterday, I was sent a video supposedly instructing on how to re-install the firmware (why should I brand? new machine!) The video is poor quality and entirely in chinese. I said this to the Bot and the reply 'The operation steps in the video are clear. If you have any questions, please feel free to contact us'. How do you argue with that?! I have three FF machines, two of which are 5M pro. Only one has been functional now for over a week. I am now minded to sell them as second hand and go with Bambu Labs, my business cannot survive without reliable machines and tech support, Nightmare!
Problematic printer (creator 3)
Problematic printer (creator 3). Lagging software and extruder issues.. hotend temperature drops during prints and bed levelling issues when you work with both extruders. I totally not recommend to buy this printer because its full of flaws.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







