FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
CoCo went above and beyond my expectations! Resolving my problem took several emails. CoCo sent me test models to print and asked me to provide the model I was struggling with. I expected her to loo... Se mere
Custom service is always there to help you when you need! They are very professional and kind and always there to help! As a first time customer it feels good and assuring knowing that we have a team... Se mere
Bought an A5M Pro, returned 5 days later. Awful. Prints stopping mid flow. Confusing and longwinded process to change filament. Extruder gears blocked several times requiring lengthy disassemble. Poor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
Kontaktoplysninger
Xian Yuan Lu, Jinhua Shi, Kina
- flashforge.com
Har besvaret 8 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely Customer Service!
CS offered a simple workaround to obtain an updated heatsink for my AD5X. Straightforward and courteous. Thank you, Flashforge!
Fast professional responce
I had an issue with a filament roll and Rina dealt with the problem very quickly and professionally, keeping me up to date the same day.
Excellent product and support
Very satisfied with Flashforge. The filaments are high quality, delivery was quick, and when I had a small issue the support team was extremely responsive and efficient. Great overall experience.
It was my goof up ordering
It was my goof up ordering, they fixed my booboo !
Thanks!
Flashforge Trade-In
Among the other brands, I chose Flashforge as my first 3D printer. Even back in 2022, other brands showed signs of controversy and criticisms (lack of innovations or a growing proprietary ecosystem ).
Flashforge's 3D printers are becoming known as the best value for cost. (There's other brands that cost over $1k and still not have auto bed leveling.)
Flashforge's recent trade-in program was a good step towards customer relations. I was able to trade in my old (first) model for a newer modern one.
After submitting my trade-in request, customer service contacted me to verify some information. Within a couple of days, I got my trade-in approved with a shipping label.
Flashforge has been providing good service and I feel confident remaining with them for a long time.
Best customer service I have had in a…
Best customer service I have had in a long time. Quick to respond and quick to resolve my issue. I love shopping with Flashforge. We are on out second printer and will be back for more!
Couldn’t be more pleased
After being thoroughly satisfied with my 5M Pro, I opted to purchase an AD5X for multi color printing. Unfortunately, the unit couldn’t be set up, once delivered, due to an issue that prevented the bed from rising all the way up. The customer service was exceptional in setting up a return of my old unit and a shipment of a replacement unit. While the issue with the printer itself was a bit of a let down, I couldn’t be more pleased with how customer service, Rina in particular, was to deal with. Highly recommend.
Ottimo prodotto, ma attenzione all'ugello!
Ho acquistato qualche mese fa una Adventurer 5M con due bobine di filamento PLA in omaggio.
Inizialmente ho avuto problemi con le stampe e nonostante l'assistenza del sito abbia sempre risposto, sono stato tentato di restituirla.
Dopo avermi inviato un nuovo ugello e piatto ho effettuato numerose stampe che per un neofita sono davvero eccezionali.
Vorrei solo sottolineare il fatto di fare attenzione a come arriva la stampante e nonostante l'ugello sia già inserito nella sua sede, di assicurarsi che sia effettivamente alloggiato bene.
Il mio problema e sorto per questo motivo.
In ogni caso lascio 5 stelle perché il prodotto funziona, il prezzo é ottimo e l'assistenza anche.
Had issues with shipping of the 3D…
Had issues with shipping of the 3D printer and it was resolved.
Quick response and more than acceptable…
Quick response and more than acceptable solution. I sought a trade-in, but my industrial unit did not qualify, but they still provided an offer to purchase a new Flashforge.
Excellent customer service
Excellent customer service, response time and follow up.
Excellent service (Customer Support)…
Excellent service (Customer Support) responding straight away, first ever 3D Printer and got the hang of using the matching right away, great machines and quality. Thank You! 🩵
Goor equipment and better customer…
Goor equipment and better customer service
Made a mistake on my 3D printer order…
Made a mistake on my 3D printer order and purchased the wrong DIY enclosure kit, luckily it didn't ship from China. Customer support was able to cancel it and refund that portion of my payment. Thank You
Printer return program
Although our unwanted 3D printer was too big to ship out, Flashforge was kind enough to still allow us to receive the $100 discount code. We run a print farm with the Flashforge 5M and the AD5X. They are amazing little machines. And the customer service that we receive from Flashforge is always top notch.
The trade-in program was easy to use…
The trade-in program was easy to use and a great value. It only took a few days to get the shipping label, and a few more to get the discount code.
My question was acknowledged quickly…
My question was acknowledged quickly and resolved.
KUDOS
Have thoroughly enjoyed working with Flashforge and diving into the printing world! Highly recommended
excellent customer service fast replies…
excellent customer service fast replies excellent technical knowledge!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








