I received some oil that when I put it in an engine it started to foam excessively in use. I asked for a return of the other bottle that I ordered at the same time, as I do not think the oil is correc... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good price, quick delivery but my order was badly packed and a tub of ceramic grease was cracked open. The grease was contaminated with bits of plastic but once cleaned up the other contents were OK... Se mere
Virksomheden har svaret
I was hesitant that Fixra was a fraudulent website due to the prices being almost unbelievable (half the price in comparison to Halfords for what I was buying) but gave it a go and have to say I'm abs... Se mere
Courier damaged parcel. One quick message to FIXRA - problem solved and a replacement issued. New delivery was only 2 days later than the original scheduled delivery. Items were a great price with fre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Engrossalg af bilreparationsudstyr
- Leverandør af bilkarosseridele
- Butik med biltilbehør
- Gør det selv-butik
- Værktøjsgrossist
Skrevet af virksomheden
FIXRA is your destination for anything that needs fixing. We offer a wide range of Car Parts, Accessories, DIY, Power Tools and accessories shipped directly to your door.
Kontaktoplysninger
Storbritannien
- +44 20 3859 3292
- hello@fixra.com
- fixra.com
4,5
Fremragende
323 anmeldelser
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra FIXRA
Hi Nige,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Besvarelse fra FIXRA
Hi Malcolm,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Besvarelse fra FIXRA
Hi Mike,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Besvarelse fra FIXRA
Hi Andrew,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Not great customer service
Ordered 8 car safe hammers, and the order process randomly added on a 9th. Upon receipt of the order confirmation email, I emailed them to highlight this and to get the order amended back to 8.
No response.
The 9 safe hammers arrived, and they charged me for 9.
I emailed again. No response.
I emailed again and received an email asking me about my 'failed delivery'. What on earth? Useless, absolutely useless.
I emailed again, stating that my issue was not a 'failed delivery' and that they should read my emails properly. All I need to know is how to return this item free of charge, and be assured that a refund will be promptly made. No response.
So, here I am, writing a review as I now have a product I do not want, but for which I have been charged.
Update 2nd May: Fixra has contacted me to issue a refund. Good that this issue is fnally being addressed, but not good that my initial emails were ignored and not read properly. As a result, I am upgrading my review from 1 star to 3 stars.
14. april 2025
Uopfordret anmeldelse
Besvarelse fra FIXRA
Hi Saz,
Thank you for your updated review and for giving us the opportunity to resolve the issue.
We’re genuinely sorry for the confusion and any delay in responding.
If there’s anything further we can do to help, please don’t hesitate to reach out at hello@fixra.com.
Thanks,
Fixra
First parcel arrived on time but one of…
First parcel arrived on time but one of the paint tins had leaked sent me another parcel,all arrived on time fantastic service will use again
11. april 2025
The delivery was on time
The delivery was on time. I had the glow plug sign on the dashboard. After I inserted the Turbo cleaner it made a slight improvement.
28. marts 2025
Besvarelse fra FIXRA
Hi Amirul,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Silicone grease was excellent value. …
Silicone grease was excellent value for money. Item well packaged and delivered promptly by Evri.
30. marts 2025
Cost special offers fast delivery
Fast delivery good price
Downside !!! It looked like a 5 year old had wrapped the box
NOt suitable heavy throwing around or long delivers
30. marts 2025
Excellent after sales
Excellent after sales. Company will actively resolve problems in a timely manner, with clear communication.
1. april 2025
Uopfordret anmeldelse
Quick delivery
Quick delivery, courier damaged parcel contents and was sent replacement next day.
28. marts 2025
Excellent service fast and reliable at…
Excellent service fast and reliable at a sensible price, Spot on.
28. marts 2025
Exemplary service from Fixra
Exemplary service from Fixra, from telephone support and placing of order yesterday through to delivery of order today by Evri. Absolutely excellent customer experience. Thank you.
27. marts 2025
Uopfordret anmeldelse
Badly packed order damaged but Fixra resolved it quickly.
Good price, quick delivery but my order was badly packed and a tub of ceramic grease was cracked open. The grease was contaminated with bits of plastic but once cleaned up the other contents were OK. I reported the problem and a replacement tub of grease was sent same day and delivered the next day.
I'm giving Fixra five stars because they sorted out the problem quickly and without any hassle.
15. marts 2025
Uopfordret anmeldelse
Besvarelse fra FIXRA
Hi,
We appreciate you taking the time to leave us a positive review! We're sorry your order was damaged during transit, but we're glad we could resolve the issue for you. We look forward to your next order!
Thanks,
Fixra
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.