Fix Auto UK - Fix Auto Sidcup Anmeldelser 138

TrustScore 4.5 ud af 5

4,6

Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ Sidcup, Kent, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The most professional outfit out there i used these when my bmw 840i was damage all down passenger side car was returned in showroom condition repair was perfect was kept informed all through repair b... Se mere

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Bedømt til 5 ud af 5 stjerner

The service was amazing - kept up to date at all times with what was happening to the car. The job was done perfectly and the car come back immaculate and the cleanliness was superb. The car was colle... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very good customer service. Excellent repair work and car retuned sparkling clean inside and out. They even removed scuff marks from the opposite side of my car without being asked to do so. Would def... Se mere

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Bedømt til 5 ud af 5 stjerner

It very good bodywork repair etc inc very cleaning car wash etc I impressed as other car wash was poor not clean properly as I prefer your company car wash I hope I try ask them clean my car again in... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Autoværksted
  2. Pladeværksted
  3. Buleudretning
  4. Automekaniker
  5. Privatchauffør

Skrevet af virksomheden

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Skrevet af virksomheden

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Kontaktoplysninger

  • Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ, Sidcup, Kent, Storbritannien

  • 0208 309 5151

4,6

Fremragende

TrustScore 4.5 ud af 5

138 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Everyone made the process very easy

Everyone made the process very easy. The young lady who booked the car in and the gentleman who collected my car and delivered it back were very polite and efficient. The car looks brilliant, thank you so much.

9. august 2022
Bedømt til 5 ud af 5 stjerner

Efficient service

When I dropped my car off, the time taken to check my car in and collect my courtesy car was done quickly and the visual checks of both cars done with great detail. The courtesy car was almost brand new and well equipped. All of the staff that I dealt with were professional and courteous. The repair works are of an excellent standard and my car was returned spotlessly clean. Many Thanks

6. august 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Morning Mr Fisher - Thankyou for your lovely review. We really appreciate hearing when our customers are happy with our service - Tammy

Bedømt til 3 ud af 5 stjerner

Took a long time to get a date to fix…

Took a long time to get a date to fix the car which was then cancelled due to non availability of replacement car. Next date was then several months away.
However actual work carried out was excellent, but car not cleaned inside on return which I expected as we returned the hire car valeted.

2. august 2022
Bedømt til 5 ud af 5 stjerner

Your staffs are outstanding.

Your staffs are outstanding.
Friendly, helpful, professional.....
Salute!!! Bravo!!!
Appreciated for everything.

28. juli 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Thankyou so much for this amazing review! The Sidcup Fix Team

Bedømt til 1 ud af 5 stjerner

Cost me an extra £60 needlessly filling the courtesy car tank!

I was advised at noon my car would not be ready, waiting for a part. I filled the tank later that day £60, only to be told at 16:15 my car was ready and allowed me 20 minutes to get to the Unit. The courtesy car filled to the brim with petrol, no refund. Not happy about that, however the repair was very good :(

12. juli 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

I am sorry you feel unhappy with our communication regarding the completion of your repairs. We were advised by the supplier that the final part for your vehicle was on back order. After speaking with you on the 4th July the part was then delivered to us. We were able to fit this and have your vehicle ready for you the same day. We aim to return customer's vehicles to them as soon as we can especially in the holiday period.

Bedømt til 3 ud af 5 stjerner

I had made a specific request to…

I had made a specific request to contact me on my Land Line which was ignored; you kept on calling my mobile which is switched off during the working hours.

30. juni 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Morning Mr Patel - I am sorry to hear you were unhappy with our service. I have spoken with Heather who provides the repair updates - she did call on the landline provided but was put on hold for some time and so called your mobile and left a message in the hope you would receive it. I understand she also left messages for you on the landline with reception. Kind Regards Tammy Johnson

Bedømt til 5 ud af 5 stjerner

Great service

Great service, quality repair, friendly staff, provided quality courtesy car

26. juni 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Morning - Thankyou for your lovely review - The Sidcup Team

Bedømt til 3 ud af 5 stjerner

8 weeks to get seen but good once in…

I took 4 weeks after calling them for them to take my car in, only for them to call me up and say the curtesy car I was supposed to get wasn’t drivable and they would call me back to rearrange. Two weeks later they still hadn’t called me back and I had to chase them to get my next appointment (4 weeks later). However when I finally did drop my car, it was fixed within 2 weeks and they called me often to update me on what was happening so that was good.

11. juni 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Morning - Thankyou for your review. I would like to apologise for the delaying in the initial booking. I am pleased to hear we completed the repairs on time and kept you updated throughout. - Tammy

Bedømt til 5 ud af 5 stjerner

Can't fault the service I have received…

Can't fault the service I have received from this place, they put everything right again and even after an undiscovered fault with my cars seat folding mechanism they still offered to correct this.

My family have also used Fix Auto Sidcup in the past and are very happy with their attention to detail.

31. maj 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Thankyou very much for this lovely review - I will pass your comments on to our team - Tammy

Bedømt til 4 ud af 5 stjerner

Quality of work was first class

Quality of work was first class. Did a lovely job on my car and nice friendly service. Would have given 5 stars if not for some delays due to waiting for parts. Kept me regularly updated though with completion date. Would definitely recommend.

18. maj 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Morning Paul - Thankyou very much for your lovely review. We are so pleased to hear you are happy with our service and the repairs to your vehicle - Tammy

Bedømt til 5 ud af 5 stjerner

They were fantastic

They were fantastic. Great customer service and communication, the work was to a very high standard, and the cleanliness showroom-esque.

17. maj 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

WOW Thankyou Mr Nash - that is lovely to read. We are so pleased you are happy with our service and the repairs to your vehicle - Tammy

Bedømt til 4 ud af 5 stjerner

Gracious, Polite efficient service

Good polite service care taken, returned emaculate. Smelt like a brand new showroom car.
Thanks to reception to recovery to bodyshop ro all returning our fabulous car to us.

11. maj 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Afternoon Thank you very much for your review - I will pass your lovely comments on to our valeter and the rest of the team - Tammy

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Used them due to my insurance instructions (Admiral). And the whole process with both them and my insurance was totally stress-free, quick and extremely professional.

10. maj 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Morning - Thankyou very much for your lovely review - The Fix Auto Sidcup Team

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant service

Absolutely brilliant service. Honest and realistic with timeline given for completion of works but managed to get my car back to me ahead of schedule. The reception ladies are absolutely lovely and kept me in the loop as promised, with calls every couple of days. My car looks great and they even sorted out a little chipped bit of paint that wasn’t a result of my accident. Would thoroughly recommend them. Thank you team!

7. april 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Hi Charlotte - wow what an amazing review - we are so pleased to hear you are happy with our service and the repairs to your vehicle - Tammy :)

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service ! Such helpful , polite , welcoming people . Great service !

6. april 2022
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Besvarelse fra Fix Auto UK - Fix Auto Sidcup

Good Morning Alison
Thankyou for your lovely review! Tammy

Dette er Trustpilot

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