Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service, kept me informed throughout my repair. Car came back to me good as new and the staff are all friendly and helpful. Totally recommend.
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... Se mere
Virksomheden har svaret
The work was quick and well done. Would have given 5 stars but only gave 4 because my preference for a replacement vehicle was automatic, but was only given a manual. However I'm very pleased with... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrevet af virksomheden
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktoplysninger
Main Road, Chattenden, ME3 8LL, Rochester, Kent, Storbritannien
- 01634 253211
4,7
Fremragende
497 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service, lovely people, fast, reliable and a perfect repair. What more could you ask for? Would definitely use again.
Thanks very much
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
First Class Service
Excellent service. Received a call when the car arrived for repair followed by prompt delivery of courtesy car. When courtesy car was delivered I was given a full brief on its workings. I then received an email detailing what work was being carried out. This was an insurance claim and from the garage receiving the vehicle to being returned to me was 5 days. Very impressive service and very nice people. Holly very friendly and helpful
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Thank you
Very helpful and really pleased with the repairs, would recommend.
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Excellant sercice.
The whole process was made easy from collection, updates, repair and return. The job looks a good one and I am glad I am not paying for it.
Many thanks.
20. januar 2025
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Great experience
Can't fault, great experience, quick with collection, kept in contact throughout repair progress, car was returned sooner the orginaly thought considering it was over the christmas holidays, very professional from start to finish
20. januar 2025
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Great service from Fix Auto
Great service from Fix Auto. Frequent updates of my vehicles progression.
Brilliant estimate carried out by estimator which was planned and worked around me and my work.
Would highly recommend.
14. januar 2025
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Mr N Ringwood’s car
The work on my vehicle was done by top professional, the time the vehicle was in the body shop was very short under the time estimated, I was always kept up to date of progress by text or phone call, all round very good company highly recommended.
13. januar 2025
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Efficient and great customer service.
3. januar 2025
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Car Body Repair
The whole process was carried out in a professional manner, communications were regular and the overall end product was of a high standard.
16. december 2024
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
WORST SERVICE
WORST SERVICE ! LIARS! INSURANCE TOOK MY CAR TO THEM FOR BODY WORK ISSUES AND IT CAME BACK WITH A DAMAGED SCREEN AND THEY REFUSED TO ACCEPT RESPONSIBILITY FOR IT AND LEFT ME IN A LOSS ! I WOULDNT ADVICE USING THEM !
21. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Could you please provide more information on your claims so we can investigate.
A different level of customer service
Staff couldn’t be more helpful. I turned up with a blown out tyre and I was helped from start to finished without an appointment - exceeding my expectations beyond measure.
19. november 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Requested a quote over three weeks ago…
Requested a quote over three weeks ago for winter ready service and 2 repairs on recommendation from the person who did the diagnostic. Gave details to the receptionist with my phone number. She she said she would work on it and contact me. Still waiting! Doesn't instill confidence in competence of FX Auto.
Have booked in for a quote elsewhere.
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Could you please provide more details of who you spoke to and when, as we have no record of your name or reg no on any of our systems.
Kind regards
Fix Auto Rochester.
Couldn't have been happier
I recently had a crash in my car and my insurance company arranged for Fix Auto to get in touch. I was extremely impressed with the experience. The very next day, they dropped me off a fantastic hire car and took mine off for repairs. Throughout the whole process they kept me updated on the progress on the repair and it was done 5 days ahead of schedule. They called to let me know and the very next day dropped off my car and collected the hire car. The repair work was absolutely perfect and my car was delivered back to me in immaculate condition. The staff I came into contact with were also extremely friendly.
For any future work I need doing on my car I will definitely be using Fix Auto.
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Fix Autos did a fine job
Not being a mechanic or knowing about body work repairs, I had decided before it went in for repairs to have my mechanic have a look after the works were completed.
My first impression was vey good, and this was confirmed with two mechanics who had it on a ramp and looked over all the work carefully. They were very impressed with the work, and I was very pleased. I would have no problem recommending this family business. Not only the work was five star but all communication, between me reception and the mechanics was also five star.
Being hit by another car and trying to sort it out was stressful, but in the end I couldn’t be more pleased with the garage side of things. Many thank. A. Nield.
4. oktober 2024
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Excellent Company
Excellent customer service from both Holly the receptionist and Ian who did the quote for the repair of my wifes Lexus. Once booked in, the repair was carried out to a very high standard and was very reasonably priced. We were kept informed of the progress and I would highly reccomend Fix Auto. They are well worthy of their 5 star rating. Many thanks.
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Excellent customer service
Excellent customer service. Holly & Ian made regular contact, they advised the damage to vehicle, and explained each stage of repair.
The lady and gentleman who dropped off/picked up the courtesy car where excellent too.
26. september 2024
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Overall a very good experience
Overall a very good experience, my car was repaired and returned within 3 days, they made a good job of the repair.
27. september 2024
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
First class
First class service from a friendly welcoming team. I was looked after and updated every step of the way.
24. september 2024
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Besvarelse fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.