Wow - to say I’m pleased is a total understatement! From initial contact to picking up the car was absolutely flawless. Expert help & advice, friendly, attentive service - really felt looked after. Th... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Car Repair The car was required to be repaired. A courtesy car was provided while our car was fixed. They collected the damaged car and left us a courtesy car. Our car was fixed promptly and go... Se mere
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After having an accident in my vauxhall Crossland, Loughborough auto fix kept us informed all the time. Unfortunately it took 7 months for a couple of the parts to become available but we either got a... Se mere
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I recently had my car damage fixed by Fix Auto at Loughborough. They came and picked up my car and delivered it back to me. Graham and Louise did this and were so lovely. Such a joy to have excelle... Se mere
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Virksomhedsoplysninger
Om Fix Auto UK - Fix Auto Loughborough
Skrevet af virksomheden
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Skrevet af virksomheden
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktoplysninger
9a Messenger Close, LE11 5SR, Loughborough, Leicestershire, Storbritannien
- 01509 631838
4,7
Fremragende
443 anmeldelser
Bed kunder om at skrive en anmeldelse
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Besvarelse fra Fix Auto UK - Fix Auto Loughborough
lozzy,
We are delighted you received amazing service from beginning to end. Thank you for your perfect feedback; we appreciate it.
Fix Auto UK
Fantastic and efficient service from…
Fantastic and efficient service from booking in to collection
11. september 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Katie Shaw,
We're happy to hear that you found our service fantastic and efficient from booking to collection. Thank you for your positive feedback!
Fix Auto UK
Great Customer Service
Great Customer Service, prompt attention and excellent workmanship. They called me with a completion time to hand my car back and handed my hired car back to the Hire Company for me.
10. september 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Bob Stephens,
We're happy to hear that you received prompt attention and excellent workmanship! We appreciate your feedback and are glad our customer service met your expectations by handling the car hire return.
Fix Auto UK
Very good communication and they were…
Very good communication and they were very helpful . Finished the work quite fast.
5. september 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Mr Bhat,
We appreciate your positive feedback and are happy to hear that our communication and speed were helpful to you. Thank you for your review!
Fix Auto UK
Repair work
Repair work was done professionally and on time, and good communication from start to finish. Excellent all round.
29. august 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Will Thorn,
We are happy to hear that the repair work was completed professionally and promptly, with excellent communication. Thank you for your positive feedback!
Fix Auto UK
1st class service from all concerned
1st class service from all concerned. Fast and efficient. Much quicker return of my vehicle than expected. And an excellent repair.
28. august 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Linda Tilley,
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear you received first-class, fast, and efficient service, and an excellent repair.
Fix Auto UK
Take photos before and after keep proof of everything.
I had my vehicle repaired under a no fault insurance claim and the initial repair process ran smoothly. However first time I took the car on a long journey the undertray came lose at 70mph on the M1 dragging along the road tearing it up and causing the police to pull me over to let me know about the damage to the car. I know the undertray was damaged in the original accident because I'd had to secure it myself before moving the vehicle. When I contacted the garage to tell them the repairs hadn't been done correctly they took the car in declared this new damage told me I had to prove the undertray was damage in the original accident. I'm now forced to seek legal action and potentially be out of pocket for repairs on what was a no fault insurance case to me.
I always say you can't really know something about a company until something goes wrong and how they handle it. In this case they handled it by denying all responsibility and pushing the burden of analysing the repairs needing doing to my vehicle to me.
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
David Butcher,
We appreciate you bringing this to our attention. We're sorry to hear about the undertray detaching and the subsequent issues you've experienced. We aim for every repair to be completed to the highest standard. On reviewing your vehicle, images were sent to the authorising insurance company in relation to your complaint and they have deemed the damage unlikely to be related to the original claim. We are currently awaiting further instruction from the insurer and will update you accordingly.
Fix Auto UK
Great job repairing my car
Great job repairing my car, good communication. The car came back looking immaculate.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Robert Freestone,
We're happy to hear that the car repair and communication met your expectations. We appreciate your feedback and are glad the car looked immaculate!
Fix Auto UK
Super service turned super bad
Had our car booked in on a Monday, was texted Tuesday it would be ready Friday and it was. So easy and smooth to deal with. Highly recommended as the job they did was top notch.
*Update: Had the car back a couple weeks and the casing under the car started coming off and dragging on the motorway. Took it back and they said it wasn't from the original damage and that we must have run over something like a curb which never happened. Said they had to go through insurance to see if we could get it fixed but insurance didn't approve it. It was from the repairs they did and now we're stuck with a damaged car thanks to them. Positively do not recommend.
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Darrin Scherrer,
We're happy to hear that your experience was so easy and smooth! We appreciate your recommendation and are glad you were pleased with the work. Thanks for your feedback!
Fix Auto UK
Very efficient service
Very efficient service. Repair completed within estimated time. Courtesy car arrangements easy.
15. juli 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
customer,
We appreciate your kind words and 5-star rating! We're delighted to hear you were happy with our efficient service and courtesy car arrangements.
Fix Auto UK
Issue with timeline
The repair itself was fine. However, taking the car on 18/06/25 stating it should be repaired by 30/06/25 to then on Friday 27/06/25 stating that the insurance did not agree with the door being repaired and it should be replaced (by then the car had been sat in the garage for 9 days and even me I could see that this door was beyond repair) to then get the car back on 10/07/25 was an unecessary long time. Hence why the 4 star and not the 5 star
10. juli 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Carol Whitton,
We appreciate your feedback and are glad the repair was fine. We're sorry the communication with the insurance company and the extended repair time caused inconvenience. We will review our processes to improve efficiency and communication in similar situations. Thank you for your patience.
Fix Auto UK
The service I received from the moment…
The service I received from the moment my vehicle was booked in through to dropping off and collecting on completion of work was second to none, the staff were very helpful and accommodating and couldn't do enough for me. My vehicle was repaired in no time at all and spotlessly clean when I collected it. The standard of repair was first class, I do not have a bad word to say about 'Fix Auto' Loughborough
3. juli 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
John Howard,
We appreciate your kind words and are so glad to hear about your positive experience. It's great to know that you found our team helpful and accommodating, and that you were pleased with the repair and cleanliness of your vehicle. Thank you for taking the time to share your feedback!
Fix Auto UK
Efficient helpful service
25. juni 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Thank you so much for your review. It's so nice to hear you found our service efficient and helpful.
The Team were great
The Team were great. We were kept updated throughout the time our car was in for repair. Nick and the front of house Team were really professional and friendly.
Would highly recommend!
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you were pleased with our team's professionalism and communication.
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
We appreciate your feedback and are happy to hear our staff were friendly and the repair work on your car was satisfactory.
Great service
Great service. Collected and returned my car came back clean and repaired to the highest standard
2. juni 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
We appreciate your kind words and 5-star rating! We are delighted to hear you were happy with our great service and the high standard of repairs.
Courtesy car they’ve gave us to use had…
Courtesy car they’ve gave us to use had no M O T but apart from that work to our car that was carried out was good
27. maj 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
We appreciate your feedback and are glad the work on your car met your expectations. We'll investigate the courtesy car issue to ensure all our vehicles meet the required standards.
I very efficient and freindly helpful…
I very efficient and freindly helpful staff
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to share your positive experience with our helpful and efficient staff; we are so glad to hear it.
Excellent company
Really efficient company. Kept me updated throughout the repairs of my vehicle and the staff were friendly and helpful.
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
Thank you for your kind words and 5-star review. We're delighted to hear you were kept informed throughout the repair process and that you were happy with the service you received. We appreciate your feedback.
The young lady assisting me was…
The young lady assisting me was friendly and very helpful. She was professional and polite. She was calm in her manner.
14. maj 2025
Besvarelse fra Fix Auto UK - Fix Auto Loughborough
We're so glad to hear you had a positive experience. We appreciate your kind words about our team member. Their dedication to providing excellent customer service is truly commendable.
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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