Fantastic service, extremely helpful, quick turnaround along with a great finish. Shannon the receptionist was polite, lovely and kept me updated daily. Very helpful and a credit to the business. Wou... Se mere
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Se, hvad kunderne siger
If I could give more stars I would! Excellent service I cannot thank Shannon enough she went above and beyond to make sure we got the car in and out quickly! The service we received was highly profess... Se mere
Virksomheden har svaret
From the moment we were contacted regarding our car repair we found the staff to be very courteous and knowledgeable. We delivered our car and a courtesy car was waiting. We did not have to wait fo... Se mere
Virksomheden har svaret
Great service. We were provided with a courtesy car throughout. Kept updated by Shannon on a regular basis which was helpful. Standard of work was high. Need a small part for the front grille which is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrevet af virksomheden
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktoplysninger
Burnett Road, IV1 1TF, Inverness, Storbritannien
- 01463 232 036
4,2
God
165 anmeldelser
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Excellent throughout
The whole experience from start to finish was excellent and trouble free. Lisa at reception was extremely helpful and friendly and kept me informed. The pickup looks almost new and lovely and clean inside and out. Thank you for your professionalism and for such a pain free experience. I would not hesitate to recommend you.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for your kind words. We are delighted to hear that you had a positive experience. We strive to provide excellent customer service and are pleased that Lisa was able to assist you.
Ashgrove Bodyshop Inverness great workmanship
Ashgrove Bodyshop Inverness did what they said they would when they said they would. When I delivered the car for repairs on 23rd August they estimated completion to be 30th August and it was completed on 30th. The paint colour was a perfect match. (I had previously pointed out the manufacturer paint colour name)
30. august 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that you were satisfied with the service you received. We strive to provide timely and accurate repairs, and we're pleased that we met your expectations.
Flawless work and customer service
From start to finish, Lisa from Ashgrove kept me updated, as well as the great little app you can use to keep track of the repair update. When the repair was complete I was absolutely stunned at the workmanship. Flawless paint work restored and they even replaced my after-market carbon fibre extras like for like. 10/10 service……..I almost want to crash again 😆
A big personal thanks to Lisa and the boys in the garage.
Alan
30. august 2024
Besvarelse fra Fix Auto UK - Fix Auto Inverness
We are thrilled to hear about your positive experience. It's wonderful to know that Lisa provided such excellent communication and that you were impressed with the workmanship. We appreciate your kind words about our team and the app.
Good to deal with and repair done well…
Good to deal with and repair done well no complaints
26. august 2024
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for the kind review, Corris 👍
Fantastic service
Fantastic service. Was kept up to date with repairs on your tracking site. The repairs were also completed a day early. very impressed with the quality and speed of the work. Lisa at Reception was great, so good to see someone so Cheery at their work and also very customer orientated.
22. august 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Appreciate the review Brendan, thank you 😊😊
After a pretty disastrous period of…
After a pretty disastrous period of communication between this approved repairer and my daughter’s insurance company, we finally got her car booked in for a small insurance job. I had been liaising with Stephen regarding the repair as there was another separate issue with my daughter’s car that we had agreed would be looked at and he would report back to me with the verdict of the workshop. I called up after a week of being without the car for an update to be told that Stephen was on holiday and nothing was on the notes about the separate issue. I know that Stephen had made notes as I was present in the office as he recorded our conversation. Lo and behold, my daughter gets a call today to say the vehicle will be delivered back to her complete. Surprise, surprise, the separate issue had not even been looked at presumably because no notes had been passed from Stephen to the body shop prior to going on holiday. The insurance work is fine but this is not the outcome we were looking for and so I will be left to go elsewhere to have the other repair sorted out.
15. august 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thanks for the review however, considering you are happy with the insurance work carried out, I do think that this should reflect in your stars… I do think that a 1* is unfair on the occasion! We would be more than happy to revisit the additional work that you required done to the vehicle, if you would like to contact me at andrew@ashgrove-motorbody.co.uk
The workmanship done to my car is…
The workmanship done to my car is outstanding , I am delighted with the quality of the work done , And the lovely Lisa in reception kept me up to date throughout the entire procedure. 5 star. all the way. p/s. I would have no hesitation in recommending auto fix to any of my friends
9. august 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Appreciate the kind review, John. Thank you 😊
High Quality Repair and Excellent Communication
Great communication throughout the repair period. The quality of work was to a very high standard, despite the amount damage the car sustained. Lisa is a great ambassador for the company in coordinating the repair from collection to delivery.
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thanks for the 5* review Ray, appreciate it and I will pass your comments on to Lisa 😊
Excellent service & repair.
Excellent service & repair.
Very pleasant & supportive staff.
Vehicle repair looks brand new.
Highly recommend to anyone looking for vehicle repairs
Thank you very much.
James
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for the very kind review, James 👍🏼😊
Outstanding service and communication
The communication and service are outstanding. Everyone is extremely helpful and friendly. I would not hesitate to highly recommend! My car looks amazing - thank you. Courtesy was also spotless which is nice.
19. juni 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Appreciate the kind review, Euan. Thank you! 😊
Car returned when expected
Car returned when expected, only slight criticism would be that the flow link wasn't updated
24. maj 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for the kind review! I will look into why the updates link was not updating on your case. Have a nice weekend! 😊
Door repair…
Excellent service in and out in a day and better than new
16. maj 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for the kind review 😊
Great customer service
Great customer service from both Viv and Lisa. Quality work completed by the repair team also.
10. maj 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Appreciate the kind review... Thank you 😊
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Hello, Appreciate the review however, your vehicle was in the garage for 9 days including a weekend which is well within industry standards in 2024 regardless of size of repair. Have a nice week!
The best in the business
Fantastic company and I would definitely recommend them. Staff are amazing especially Lisa she is a credit to the company.
Thanks for all your help.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for the kind review 😊😊
Car mended to my satisfaction despite…
Car mended to my satisfaction despite being a little late u
22. marts 2024
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for the kind review! :)
Exceptional repair and exceptional service
Exceptional repair and exceptional service. The car looks like new! And Lisa made the process so straight forward, provided prompt updates and couldn’t have been more helpful. Thanks
9. februar 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you very much for the kind review. I have passed your comment on to Lisa 😊
An excellent firm to deal with
An excellent firm to deal with, very friendly staff and a great job done.!! Thank you.
6. december 2023
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Appreciate the 5* review Annette, thank you! have a great Christmas & new year.
Communication was great
Communication was great, was kept up to date on repairs and timeline. Although damage was relatively minor, there's no sign of any damage at all.
1. december 2023
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Thank you for the kind review Emma, appreciated :)
The assessment for the repair was very…poor
The assessment for the repair was very poorly done missing a lot of the damage . The final cost of repair
Plus 4 months with a hire car .The car might have been
Cheaper to be a right off and I would have been able
To get a replacement car for my driving school in a week instead of 4 months not working.
25. oktober 2023
Besvarelse fra Fix Auto UK - Fix Auto Inverness
Hello, I am sorry to see that you are dissatisfied with the service you have received. As you know we are extremely busy with a very high volume of claims over the last year or so, also we are trying to deal with massive parts issues not only in the motor trade or in the UK but all over the world so delays are happening everywhere. In relation to the assessment, it is not always easy to get a 100% accurate assessment done at FNOL as there could be damage behind any panels that we simply cannot see until the vehicles are stripped down. I do hope however, that you are happy with the finished product and you can get back to work with no further issues.
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