Fantastic service, extremely helpful, quick turnaround along with a great finish. Shannon the receptionist was polite, lovely and kept me updated daily. Very helpful and a credit to the business. Wou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Fantastic service, extremely helpful, quick turnaround along with a great finish. Shannon the receptionist was polite, lovely and kept me updated daily. Very helpful and a credit to the business. Wou... Se mere
Virksomheden har svaret
If I could give more stars I would! Excellent service I cannot thank Shannon enough she went above and beyond to make sure we got the car in and out quickly! The service we received was highly profess... Se mere
Virksomheden har svaret
From the moment we were contacted regarding our car repair we found the staff to be very courteous and knowledgeable. We delivered our car and a courtesy car was waiting. We did not have to wait fo... Se mere
Virksomheden har svaret
Great service. We were provided with a courtesy car throughout. Kept updated by Shannon on a regular basis which was helpful. Standard of work was high. Need a small part for the front grille which is... Se mere
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Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Skrevet af virksomheden

Burnett Road, IV1 1TF, Inverness, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A collision with a wild animal while driving is an experience nobody wants have. Fortunately no one was hurt, but the same can’t be said of the car. Badly damaged, our insurer arranged for repair with Fix Auto Inverness. It’s a stressful situation, but right from the start our experience with the company was positive. We were well looked after and given the reassurance needed by friendly, efficient and professional staff. The work was completed on time and to a high standard. Everything was as it should be and the quality of the repair was first class. The vehicle was even cleaned and valeted while awaiting collection. Can’t rate them highly enough.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
My mum's car went in to have a scraped bumper fixed, they did a great job, it looks brand new now. All the staff were helpful and friendly, good company to deal with.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Very helpful staff. Bodywork repair fantastic. Pity that there was a problem with a door lock when collected which should have been noticed. However, immediately put right so that we could be on our way home without having to return at a later date.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Fantastic job done on my car,.(first i need to say i am not good with names).
The ladys in reception were all very helpfull as were all the young men i spoke to,including the one who delivered the car to me.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
At first sight at least the work done appears to be of an excellent standard. The company were very open and frank about the estimated completion date and initially provided timely notice of an initial revision of this date. However with further slippages it was left to me to initiate the communications. So no problems with the actual slippages as these were understandable, more to do with the actual communication.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Very friendly and very helpful. Went above and beyond what we could expect.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
I was kept informed at all times, given options to help my situation and the bodywork job itself was completed to a really high standard. I am very pleased with the whole experience and think that your member of staff Lisa, should be commended for her work in the office, as your employee.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
There were some unforeseen issues, however the branch staff worked with me to overcome them and the work on the car looked good

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Efficient, quick and did what they said they would. Hassle-free when you need it most!

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Lisa does a superb job on reception - our emails or phone calls were always answered very promptly and efficiently. We were also in touch with Steven who went out of his way to make the job as good as it possibly could be. A couple of parts were delayed which meant that things ran later than expected but we were always kept in close contact and felt that we were in safe hands throughout the process. It was such a relief to be so well looked after. Sincere thanks, Ashgrove!

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Work fine
Admin awful their computer was always down
Impossible to complain all managers on holiday and the managing director doesn’t deal with customers
Very strange as we live in the highlands

Besvarelse fra Fix Auto UK - Fix Auto Inverness

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Car booked in for repair through my insurance company. Exceptionally good service from start to finish. Customer service and communication regarding status updates and arranging courtesy car was fantastic.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
friendly, helpful staff with great communication made it a stress-free experience.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Reception staff friendly and excellent.
Gave accurate assessment when repair would be done and arranged for delivery to my home address

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Repairs have made the car 'good as new' and the car was returned in excellent order. Comms were great too with reception and driver courteous and friendly.
Excellent

Besvarelse fra Fix Auto UK - Fix Auto Inverness
No fuss service. Repair done to high quality. Prompt, efficient and friendly service.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Exceptional customer service received from Lisa and Sharon, very helpful, polite, friendly and professional.
Good communication as to progress with my car and the availability of the courtesy car.

Besvarelse fra Fix Auto UK - Fix Auto Inverness
Everyone is so lovely and professional at Ashgrove Fix Auto. A big thank you to Lisa on the front desk who made sure all my calls were answered and for organising a courtesy car for me when there wasn’t any. The progress tracker is very useful in checking how they were getting on with fixing my car. All communications were done in a timely fashion. Thank you for all the help

Besvarelse fra Fix Auto UK - Fix Auto Inverness

Besvarelse fra Fix Auto UK - Fix Auto Inverness
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