Excellent service from start to finish. I was very pleased with the service I received. They arranged a courtesy car for me that was the same model as my own, which was incredibly convenient and m... Se mere
Lokation
Skift lokation429-431 Rainham Rd South, Dagenham, RM10 8XE Dagenham, Essex, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you for repairing my car with a quick turnaround, and great customer service. I was kept informed of progress at each stage!
Very impressive and professional service. Customer service was absolutely A* communication was great throughout! The Garage is very organised especially the front desk lady who dealt with us (can’... Se mere
Virksomheden har svaret
This is my first experience of this company but I could not be more satisfied. My car scheduled for completion by the Friday but due to my driving nearly 300 miles over the next couple of days they g... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrevet af virksomheden
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktoplysninger
429-431 Rainham Rd South, Dagenham, RM10 8XE, Dagenham, Essex, Storbritannien
- 020 8592 6111
4,7
Fremragende
281 anmeldelser
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Lovely customer service
Lovely customer service! Fixed my car before the expected time frame. Would definitely recommend their service. Thank you so much!
10. juni 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Z, thanks so much for taking the time to review Fix Auto Dagenham, the team will be so pleased to read your lovely comments. Hopefully you won't need us again but do get in touch if you do. Tanks again Team FAD
Fantastic repair!
Great repair. Colour matched perfectly, panel gaps perfect. No issues whatsoever. Great repair shop!
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Rayyan, we are pleased to hear that and so glad to help. Hopefully you won't need us again but if you do we would be happy to help again. Thanks again Fix Auto Dagenham
Fantastic job done and guy who brought…
Fantastic job done and guy who brought the van bk to me professional
15. maj 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Thanks Ben, we really appreciate you taking the time to share your experience. The team will also be so pleased to read your kind words. Thanks again Fix Auto Dagenham
Fix Auto
Was a great experiance, unfortunately had someone hit my car while it was parked and it was due for repair at Fix Auto. The process was very frustrating for me but Fix Auto were very helpful, from start to end they provided me with a great service. I spoke to their receptionists many times who were always very polite and informative. I would like to say a special thanks to Kelly as she was very helpful on the day it came to collecting my car and I was able to collect it very well promptly. Would definitely recommend. Once again, thank you very much for being so efficient, polite and making a difficult situation much more easier to bare.
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Abbas, Wow, what a fantastic review. Thanks so much for taking the time to share such a detailed review of your experience with Fix Auto Dagenham. The team will be so pleased to read your kind words.
Warm regards Paul
Timing excellent
Got my car earlier than expected date , and recieved my car hours earlier than promised , thanks to Ian .
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Kem, so pleased we met or exceeded your expectations and thanks so much for taking the time to share your kind words, we will be sure to share them with the team. Thanks again Fix Auto Dagenham
Great job on my vehicle after my…
Great job on my vehicle after my accident, even had it washed after the repair. Can not fault them in any way. Good communication throughout, always updated me with information before they started & finished work on my vehicle.
16. februar 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Yung, thanks so much for taking the time to share your experience. We are so pleased to read your kind words and will definitely be sharing them with the team. Thanks again Fix Auto Dagenham
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Thanks so much for sharing your experience, the team will be so pleased to hear your kind works. Thanks again Team Fix Auto
Mimi and Steve did a wonderful job
Mimi and Steve did a wonderful job on my white Audi S5 and they went above and beyond to make my car look as brand-new, as it was before the accident. I want to thank everyone at the Dagenham branch for the wonderful work you did.
12. februar 2024
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Rebin, thanks so much for sharing your experience with us. We are so pleased to have been able to help. Mimi and Steve will also be very pleased to read your kind words. We will be sure to share it with them.
Warm regards Fix Auto Dagenham
5 star all the way
5 star all the way, the lovely receptionists kept me informed of the progress of my car. Picked up my car today and it looks brand new. Really nice team of engineers and assistant’s.
23. februar 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Stanley, thanks so much for sharing your experience, the team work so hard to meet our customers expectations so will be so pleased to read your kind words. Thanks again Fix Auto Dagenham
STAY AWAY
Delays after delays.
I have been stood up multiple times by this garage...excuse after excuse!! PLEASE STAY AWAY
19. februar 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response and have ensured your comments regarding the repair and communication are relayed back to those that dealt with your repair.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know if we are able to rectify this as it seems on this occasion, we were unable to meet our high standards.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Dagenham
A great repair job on my vehicle and…
A great repair job on my vehicle and Ian done a great job dropping off and going through the details of the work done!
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Colin, thanks for your kind words, the team will be so pleased to hear them. Glad we could help. Thanks again Fix Auto Dagenham
Great service
Really happy with the service received by fix auto staff.
They repaired my car to a brilliant standard. Thanks
8. januar 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Gary, thanks so much for your kind words, the team will be so pleased when we share them with them. Warm regards Fix Auto Dagenham
Kelly, Jamie and Colin outstanding !
I cannot commend the staff enough . Kelly and Jamie went above and beyond in getting my fiesta repaired and arranging a hire car in a timely manner . I have to get my son to university and they made it possible for my car to be repaired before I take him. Very friendly, helpful and informative in addition I would also like to mention Colin who was also very helpful and pleasant. Absolute first class service ! Would recommend to anyone needing a repair.
14. september 2023
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Sarah, Thanks so much for taking the time to review us, the team will be really pleased to read your kind words when we share this with them. Thanks again Paul Fix Auto Dagenham
First class service
First class service. Highly recommended. Staff were courteous, friendly and very helpful, the repair to my Volvo V90 was done to a fantastic standard and totally to my satisfaction (and I am very particular about my car) One small glitch, the repair took longer than anticipated due to a delay in the parts supply chain so NOT the fault of Fix Auto, However, they extended the term of my hire car at no extra cost to myself for the length of the delay. Professional and expert repair facility, I would not hesitate to bring my car here again.
8. september 2023
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Tony, thanks so much for taking the time to review our service, we are so pleased to have delivered it to your expectations and are really pleased to read your kind words. The team will be blown away when we share it with them. Many thanks Paul and the team at FAD
Only partially repaired.
Just went to collect the car, two scratches were repaired one wasn’t.
When I complained I was shown the quote ( which I had never seen before!) and told the missing section wasn’t quoted for.
I asked why would I only want half the job done?
I then asked to see the only document I had ever seen and actually signed, which of course included the missing work.
I was then told it would be another £90 and two more days.
Whoever worked out the process here needs some urgent advice!!
I’m very annoyed about this because it had come in £20 less than my max….and now the budget is blown due to their mistake.
Addendum - One correction to response- “upon collection” gives a false impression… actually when the car was dropped off and I signed off on what was to be repaired all three items were included….. that was the only document I had ever seen ( the quote was shown to me for first time after I noticed the work was incomplete )
22. august 2023
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi David, I have investigated your comments within the review and spoken to Glen who originally quoted you for the damage and there was a discrepancy on what was originally quoted and the areas of damage, as explained to you we quoted for two areas of damage which you originally agreed to and upon collection you pointed out a further area that was not originally quoted for. We are sorry that you feel we should have done that anyway but as a goodwill gesture we have repaired the third area at cost. We accept that you are still unhappy with this but unfortunately it would have helped if the third area was point out during the original quote. Warm regards Paul
My repairs were done on time to a high…
My repairs were done on time to a high standard. After it was delivered back to me, I noticed a non body work issue and when I mentioned it to the company they were straight back at my place to collect the car and fix it. Top rate company, highly recommended.
7. februar 2023
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Ms St Rose, thanks so much for taking the time to share your experience with Fix Auto Dagenham. The team will be very proud to hear they delivered a great service and are highly recommended by you. Thanks again Paul
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Lisa, thanks so much for taking the time to share your experience, we are extremely grateful and will share your kind words with the team. Warm regards Fix Auto Dagenham
Good repair and result
Good repair and result. Only very minor thing that I can comment on was a line of glue from masking tape left across top of door. Really not a problem though. Having trouble finding a comment for you.
26. marts 2023
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Anthony, thanks so much for your feedback and your very kind words. Warm regards Fix Auto Dagenham
Great customer service
Great customer service, pick up and dropping facility. It was our 1st time experience and it was hassle free. Thanks, fix auto team!
27. marts 2023
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Zubair, thanks for your kind review, we are really grateful that you have taken the time to share your experience, the team will be so pleased to hear that,. Thanks again Fix Auto Dagenham
I’m over the moon!!! Thank you…
I thought the service provided was outstanding!!! My car went in dented and scratched after a non fault accident… Dirty and looking a bit sorry for itself….. A week later came out dents and scratches gone, cleaned inside and out.!!!! Even checked my tracking… Staff were friendly and provided a professional response to any enquiries!
I’m absolutely over the moon! Thank you so much.
25. marts 2023
Besvarelse fra Fix Auto UK - Fix Auto Dagenham
Hi Ron, thanks so much for taking the time to share your experience, and for the kind words which we will be sure to share with our team.
Thanks again Fix Auto Dagenham
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.