I had ordered an item and tried to cancel it but it got shipped out before the cancellation came through. I spoke to Courtney on their online chat service and she helped me start a return process inst... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I absolutely love this store. If you’re looking for gym or training equipment in Glasgow, they have everything you could possibly need. On top of that, the staff are excellent and provide great custom... Se mere
Virksomheden har svaret
I had an excellent experience at Fitshop while buying some dumbbells for my workouts, and I especially want to highlight the outstanding service I received from Melina. She was friendly, profes... Se mere
Virksomheden har svaret
Friendly well informed staff who were happy to take the time to make sure I got the right exercise bike at a great price. Senti, the guy who helped was fantastic. Would definitely recommend using this... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fitshop UK
Skrevet af virksomheden
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Kontaktoplysninger
3 Rutherglen Links, G73 1DF, Glasgow, Storbritannien
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4,6
Fremragende
13 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
great shop
Leslie was super helpful and knowledgeable in the advice he gave us.
12. september 2026
Uopfordret anmeldelse
Absolutely great experience today have…
Absolutely great experience today have been looking for a few things for a while now walked into the fitshop and the guy working in there (senti he's name is) sorted me out a great deal on a functional trainer and made the process really easy and straight for there was no pressure selling tactics and he had all the answers to my questions and ultimately a great product. Thank you and would 100% recommend and will use again for my next home gym purchases.
12. september 2026
Uopfordret anmeldelse
Very knowledgeable and great service
12. september 2026
Uopfordret anmeldelse
Great advice
Great advice. Great and friendly service. Top notch. Would highly recommend.
12. september 2026
Uopfordret anmeldelse
Dorian was really friendly and helpful
Dorian was really friendly and helpful. We went in to buy weightlifting gloves and he let us try several on and gave lots of great advise. We will be back!
12. september 2026
Uopfordret anmeldelse
Zen was very helpful and guided us to a…
Zen was very helpful and guided us to a treadmill that best suited our needs.
12. september 2026
Uopfordret anmeldelse
Amazing service thank you Zen!
12. september 2026
Uopfordret anmeldelse
Alisha
Alisha, very professional and great at feeding back when discovering any issues, she picked up my case halfway through and carried it through to the end, which at one point, I didn’t think we were ever going to get to the end
4. september 2026
Uopfordret anmeldelse
Great Result
Had a small problem but soon sorted by Alisha in customer services at FitShop.
Great customer service
11. september 2026
Uopfordret anmeldelse
Thankyou Dale and Zen great service
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great store super helpful in making the…
Great store super helpful in making the right purchase. Leon helped me choose the right kit would highly recommend
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great staff, fantastic experience
Great staff, super friendly and helpful. Would highly recommend Leon. Great guy
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Zen was Fiendly and helpful and…
Zen was Fiendly and helpful and informative
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great range of products and advice in…
Great range of products and advice in store
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Friendly well informed staff
Friendly well informed staff who were happy to take the time to make sure I got the right exercise bike at a great price. Senti, the guy who helped was fantastic. Would definitely recommend using this company
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Courtney from customer service was…
Courtney from customer service was exceptional in helping my resolve an issue. Great products and really helpful staff.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Efficient Customer Service!
I had ordered an item and tried to cancel it but it got shipped out before the cancellation came through. I spoke to Courtney on their online chat service and she helped me start a return process instantly. Very quick and great customer service!
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
AVOID
AVOID. Delivered damaged through a sketchy courier causing it to be missing pieces, ignored for weeks on end.
I bought a barbell and plates on the 10th Aug, delivered 14th by XDP, damage reported same day, response received 17th asking for photos. Sent them same day to no response - nudged them again on the 20th and was ignored again.
Finally on the 25th I got an email claiming my enquiry had been passed to their spare parts team and I responded same day.
On the 4th I re-replied stating I'd be invoking the 30-Day Right to Reject Faulty Goods (Consumer Rights Act 2015) if no response was received within 48 hours - It's now the 9th with no response.
Apparently I'm not the only one with this experience from such a shady company.
14. august 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.