Purchased a home gym and had it installed. From the initial design meeting through to the installation we found the team to be very friendly and knowledgeable . They advised us in the correct level of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered two 1mx1m granuflex 43mm rubber tiles for my garage as I recently dented the concrete floor deadlifting (top tip, stacked foam mats don't cut it for anything above 100kg nevermind 200kg).... Se mere
Avoid at all costs! If you want to get a WaterRower or anything from this company, search for other suppliers (even like Decathlon). After 3 months, I have yet to receive the products I ordered. As ot... Se mere
Virksomheden har svaret
Ordered York SB9000 Commercial Indoor Cycle. Quality item - cheapest price I could find. Arrived well packaged within a few days. Rang up to check on delivery after ordering - great service & communic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Huge range of commercial & home gym equipment available to buy online. We design and build dream gyms for our customers. From garage gyms to boutique hotels! Exclusive distributor for WaterRower | Nohrd, Flow Fitness, VirtuFit, Pulse Fitness, Inspire Fitness and many more! FREE delivery on all orders over £300 to Northern Ireland and Ireland. Ireland customers just pay the website price - no further costs involved when ordering from us.
Kontaktoplysninger
2 Queens Road, BT27 4TZ, Lisburn, Storbritannien
- 0333 335 5646
- sales@magnisports.co.uk
- fitnessequipmentni.co.uk
4,0
God
227 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good product ok service
The item is good but the instructions on how to build it was all wrong but I got there in the end and I never had any idea about when I would receive my product till I got a phone call that he was at my door apart from all this am really happy with my item and would recommend the product
31. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Darren,
Thank you for the kind review. Apologies for the one issue you described but we are very pleased to hear that you were happy with teh rest of our service.
Many thanks,
Lee from Fitness Equipment NI
Very quick delivery and came from…
Very quick delivery and came from island really pleased with my purchase already started to use it good workout
23. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Michelle,
Thank you for your review. We take pride in our logistics and we're happy to hear that you were pleased with the result.
Many thanks,
Lee from Fitness Equipment NI
York SB9000 Indoor bike
Ordered York SB9000 Commercial Indoor Cycle. Quality item - cheapest price I could find. Arrived well packaged within a few days. Rang up to check on delivery after ordering - great service & communication. Many Thanks Fitness Equipment NI!!
23. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Neil,
Thank you very much for taking the time to leave us this review. We're all happy to hear that you're pleased with your purchase.
Many thanks,
Lee from Fitness Equipment NI
Poor after sales service
Bike delivered within 72 hours which is great however the bike needs servicing, i made the company aware of this and still nothing back to confirm that they will send someone to fix it.
So initially it looks like they are really keen to sell you a bike but not too keen to make sure it works
15. juli 2020
Uopfordret anmeldelse
It was easy and painless to purchase…
It was easy and painless to purchase from here, the delivery was fast and the Bike is fantastic, however there needs to be direct communication from Fitness equipment NI to the customer about the delivery, updates on when it has been shipped, when the delivery is due to arrive, etc. I had to contact them to find this out. And was expected to contact the delivery company myself to arrange where to put the package, I only knew who they were after phoning Fitness Equipment NI. Other than that everything else was perfect.
13. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Brendan,
Thank you for your review. I'm glad you were happy with your experience shopping with Fitness Equipment NI. I will pass along your request that we be more communicative about deliveries to the relevant department also. That is very helpful feedback and we're most thankful for that.
Many thanks,
Lee from Fitness Equipment NI
Extremely efficient
Extremely efficient, fast delivery. Highly recommend
8. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Joan,
Thank you for your positive review and your recommendation.
We're very happy that you were pleased with your shopping experience with Fitness Equipment NI. We hope you will come back again in the future.
Many thanks,
Lee from Fitness Equipment NI
Besvarelse fra Fitness Equipment NI
Hi Stephen,
Thank you for writing us this review.
I'm very happy that you were pleased with our delivery time. I will pass along your comments to our logistics department.
Many thanks,
Lee from Fitness Equipment NI
A class act
Good product, good price and good delivery time - can't ask for much more than that really!
8. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Simon,
Thank you for writing this review of our service.
We're all very happy that you enjoyed shopping with us. We hope you will come back again for more.
Many thanks,
Lee from Fitness Equipment NI
Brilliant service
Brilliant service.
Customer service was amazing and item was delivered quickly, even with the worlds situation atm.
7. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Ross,
Thank you for taking the time to write this review of our service.
We are especially grateful for recognising the difficulties our industry faces at the moment due to the ongoing pandemic as well as our efforts to satisfy our customers regardless. Thank you very much for your understanding.
We hope you will shop with us again in the future.
Many thanks,
Lee from Fitness Equipment NI
Besvarelse fra Fitness Equipment NI
Hi Hazel,
Thank you for taking the time out of your day to write to us with your kind words.
We're all very happy to hear that you were pleased with our service and we are looking forward to working with you again.
Many thanks,
Lee from Fitness Equipment NI
Great communication before the purchase…
Great communication before the purchase and great service. Really happy to buy from a local company with competitive prices
7. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi MG,
Thank you for writing your review of our service.
We're very happy to hear how pleased you were shopping with us. Feel free to come back again.
Many thanks,
Lee from Fitness Equipment NI
Orderd running machine on sunday…
Orderd running machine on sunday arrived Wednesday machine is great on it every day took 5 mins to put togeather could not praise enough. 😃😁
6. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Linda,
Thank you for your review especially considering its high praise.
I'm very pleased to hear that you are happy with your purchase. Feel free to come back again any time.
Many thanks,
Lee from Fitness Equipment NI
Excellent service prompt delivery and…
Excellent service prompt delivery and equipment is as expected
2. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Michael,
Thank you for taking the time to reply to us with your feedback.
I'm very pleased to hear that we were able to meet your expectations and I will let our logistics department know how that you were happy with their work.
Many thanks,
Lee from Fitness Equipment NI
Excellent from purchase to delivery I…
Excellent from purchase to delivery I received my equipment within 4 days
1. juli 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Paul,
Thank you for your review. We're very happy to hear that you were pleased with our turnaround time and I will pass along your feedback to our logistics department.
Many thanks,
Lee from Fitness Equipment NI
Great customer service
Great customer service, very prompt in replying to emails referring to my order which was on back-order due to coronavirus.
17. juni 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Anthony,
Thank you very much for taking the time to write us this review.
We're very happy to hear that you were pleased with our service and we hope you will come back again soon. We greatly appreciate your understanding especially.
Many thanks,
Lee from Fitness Equipment NI
Disappointed
Enquired on behalf of my fiance about equipment on the website, was told multiple times it was in stock, arrived to view it and it wasn't in stock.
Purchased an item online, received no email confirmation of purchase, delivery date kept changing, which is understandable due to covid, but no communication as to new delivery date. Had several delivery dates come and go with no word from them, any enquiry was answered days later. One was "we'll refund you and give your item to next person in the queue".
Attractive, promising website, but let down by poor customer relations.
16. juni 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Tim,
Thank you for taking the time to write to us with your feedback.
I understand your frustration - all of our WaterRower orders had their lead times pushed back since the start of the outbreak. This was due to a combination of factors; all WaterRower products are handmade in the United States, recent difficulties on international shipping due to COVID-19 and an unforeseen influx in worldwide demand on the WaterRower factory.
On behalf of everyone at Fitness Equipment NI, we apologise for the lack of communication and we will certainly use your feedback to help improve our service going forward.
With regards to your comment about our staff offering you a refund. I looked up your email chain and, despite the fact that it was not me who replied to you, prior our staff offering you a refund, you came across exasperated with the extended lead time. With that in mind, I don't fully understand why kindly offering you a refund as an alternative was a problem?
Lastly, one important point that you missed out of your review is that you were told in April that your rower would be delivered early in the month of June. I'm pleased to report that we met that deadline and successfully delivered your order on the 8th of June.
I hope you will consider shopping with us again in the future.
Many thanks,
Lee from Fitness Equipment NI
Excellent service in adverse circumstances
Despite significant delays due to Covid - 19 disruption, the customer communications was very good throughout , both emails and phonecall updates. A refund was also offered because of delays.
Waterrower eventually arrived and has lived up to expectations. Overall, excellent service from FitnessEquipmentNI .
15. juni 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Brian,
Thank you for taking the time to write us this review.
We would like to especially thank you for your patience due to the circumstances we are all under, if only more of the people who wrote reviews were as understanding.
I'm very glad to hear that you were pleased with our service and with your product. We look forward to hopefully working with you again soon.
Many thanks,
Lee from Fitness Equipment NI.
Treadmill…
very happy with the equipment and the fast delivery service, all
12. juni 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Mary,
Thank you for your feedback. We're all very happy to hear that you were pleased with everything.
We hope you will come back again in the future.
Many thanks,
Lee from Fitness Equipment NI
Couldn’t get a answer on when my water…
Couldn’t get a answer on when my water rower was getting delivered, I ordered from here because it was supposed to be in stock, 10weeks later it arrived.
11. juni 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Francis,
Thank you for your review. I understand your frustration as all of our WaterRower orders have had their lead times extended in the last few weeks because the entire WaterRower range is made by hand and imported from the United States. This coupled with the difficulties incurred on international shipping due to COVID-19 and the unforeseen demand on WaterRower's HQ has led to this unfavourable circumstance.
Please accept our sincere apologies and I hope that you will consider buying from us again in the future.
Many thanks,
Lee from Fitness Equipment NI
Really slow to communicate and very…
Really slow to communicate and very slow service
11. juni 2020
Uopfordret anmeldelse
Besvarelse fra Fitness Equipment NI
Hi Mary,
Thank you for taking the time to write us a review. We greatly appreciate your feedback and will use it to improve our service in the future.
Regardless, we still hope you will consider shopping with us again.
Many thanks,
Lee from Fitness Equipment NI
Dette er Trustpilot
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