The company representatives that arranged the service did so quickly and filled all details for us . They also changed the date with no issue when I had to postpone the collection by a day and most i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Se mere
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away.... Se mere
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily. The only thing I found challenging was to get help when having difficult... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrevet af virksomheden
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktoplysninger
120 Salmon Street, NW9 8NL, London, Storbritannien
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,8
Fremragende
671 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything was great except I would…
Everything was great except I would except fedex to need a signature on delivery. They just left the suitcase as the bottom of the driveway.
19. juni 2025
Great service overall
Great service overall - very easy and such super quick delivery, actually quicker than I expected and all status updates kept me well informed. Thank you
12. juni 2025
Reliability!
29. maj 2025
Love the service provided as it's very…
Love the service provided as it's very efficient. Would have no hesitation recommending to other people.
22. april 2025
Excellent service
Excellent service. Pickup and Delivery fast and ongoing updates very helpful. Process and communications first rate. Reasonably priced.
19. februar 2025
Happy customer
Communication was great and all went smoothly getting our luggage from London to Switzerland- would highly recommend
9. januar 2025
5 star for a reason
First i gave 1 star because after collection, the weight on the delivery note didn't didn't match my bookings and destination name was same as senders' though i indicated someone else. Collecting the luggage was a bit complicated as it was in a gated complex with 3 different instructions and codes to access it and it was collected without a hassle from France and delivered 2 days later in the UK without any issues and all items intact. 5 star service.
19. december 2024
Uopfordret anmeldelse
The luggage arrived when you said it…
The luggage arrived when you said it would and there is no damage.
Very good reliable service.
9. december 2024
Extremely efficient and easy to arrange…
Extremely efficient and easy to arrange luggage service. Reliable administration and communication. The Express Service is exactly that- my case was delivered the following day after collection to Europe.
12. december 2024
Fast and seamless experience and…
Fast and seamless experience and delivered in record time!
3. december 2024
It arrived on time
22. november 2024
Easy, quick and secure
28. oktober 2024
Outstanding service
Outstanding service. Our luggage arrived sooner than we anticipated. We had clear instructions before shipping. Most importantly we were kept fully aware of the progress of our luggage. Highly recommended
24. oktober 2024
Uopfordret anmeldelse
Great Service
The whole episode went well from start to finish, from when I first called to the end delivery to my house on return from my Tour as Tour Manager. Great service with constant advice and updates.
23. september 2024
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