Communication was great and the pick up and drop off were smooth. Our driver, Lamont, was polite and communicated clearly throughout. Will definitely use First Charter again!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Seamless experience, happy faces We had two continuous shuttle buses for our event to off-site parking. The attendees were pleased, the kids were happy, and there were no issues at all. Great experie... Se mere
Ashley was an awesome customer service rep. I appreciated her attention to detail and was willing to work with us, even when we had changes. The drivers were awesome and did a great job. They... Se mere
The bus was timely and the driver was very accommodating. We had small delays herding the cats (visiting family and friends) and did not feel rushed in the least. It was an excellent experience.
Virksomhedsoplysninger
Om First Charter Bus Rental - St Louis - Union 70
Skrevet af virksomheden
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktoplysninger
#2 Union Seventy Center, 63120, St. Louis, MO, USA
- 800-204-4362
4,0
God
147 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Experience!
We had a great experience with our rental from First Charter Bus Rental in St. Louis, MO! The team helping us make our reservation we exceptional, particularly on short notice and our guests had a great time. We will certainly use them again for our transportation needs.
11. april 2022
Driver was 30 minutes late arriving at…
Driver was 30 minutes late arriving at our facility to pick us up, causing us to be late to our event. Besides that, driver was safe and got us to and from our location as needed.
11. april 2022
Best bus company in St Louis
A different charter bus company left 107 vocal music students from Indiana stranded in St. Louis. Student First bus saved the day and our trip! We can't thank you enough!!
9. april 2022
The driver was professional and very…
The driver was professional and very courteous. Appreciate driver's patience with middle school children.
28. marts 2022
Truly a perfect experience
Truly a perfect experience! Five stars! Customer service was excellent while booking. Our bus driver was awesome! We had a great time!
21. marts 2022
The Driver was Awesome
The Driver was Awesome, Bus was clean and sanitize for safety. The kids enjoyed themselves. Will lease again soon
20. marts 2022
Driver arrived early and got us…
Driver arrived early and got us smoothly to the airport even though our students were running late.
15. marts 2022
Our driver Charles was very…
Our driver Charles was very professional, timely and provided a great experience for our team and members. We look forward to booking with your company again!
30. december 2021
The driver arrived on time before the…
The driver arrived on time before the scheduled departure time. The driver skills and customer service were outstanding.
9. november 2021
Charter bus rental
All the charter buses that I have ordered have been on time and provided great service. Thank you on behalf of Carnahan High School!
6. november 2021
Great service but arrived 45 minutes…
Great service but arrived 45 minutes late due to the rain
6. november 2021
Thank you!
Thank you for getting us safely to our destination. Our bus drivers were amazing!!
28. oktober 2021
Forgot about our ride!
The bus showed up an hour and a half late, we were lied to and told they had a wrong pick
Up location on their sheet. Come to find out, we weren’t even on the schedule even though we were billed and sent a confirmation. Our time was cut short and we are now a week since the trip with no resolution. One manager said he’d give a 2 hour credit, then came back and said nope he can only give 1 hour. Our trip was already cut short by an hour. I’ve reached out to the Senior Manager, Lucas several times and he has yet to respond to me. Absolutely horrible customer service, would never recommend this company again.
24. oktober 2021
We rented 2 buses
We rented 2 buses. One driver was not very friendly. The other bus was an hour late and we had to call to see where they were. After being on hold for 20 minutes we were finally able to determine that the bus was actually coming. I would have hoped if they were having trouble they would have let us know, not the other way around. Especially when you have 60 children waiting for over an hour.
11. oktober 2021
Overall a great experience
Overall a great experience! The bus was about 45 min late picking us up due being at the incorrect location. Clean buses and friendly staff would use your services again!
11. oktober 2021
1 of the 2 buses was late and each time…
1 of the 2 buses was late and each time I called dispatch I received inaccurate times that driver would arrive. This pushed all the games back for the day. Driver then went and picked up the other school after being more than an hour late for the 2nd pick up instead of following the route thus causing further delays.
10. oktober 2021
The driver was 30 minutes late, then went missing
The driver was 30 minutes late. They took the first group of kids to the location, but the never returned to pick up the next group. We had scheduled 4 groups to be shuttled. I called to find out where the driver was and I was on hold for over 45 minutes. I called multiple times on different lines, a few were sent to the voicemail after 15 or so minutes of being on hold. When I got ahold of a person she was friendly, but I guess they couldn't find the driver either. They sent a completely different driver. After that it was fine till pickup. When pickup came around our driver wasn't around. I called and didn't wait long this time and spoke with the same woman. The new driver didn't know where to pickup, but after some talking between the 3 of us, he got there.
In the end, we had 3 different drivers for a one bus trip. Our children's trip was cut short, because the driver was late then never came back. And we still are paying in full.
4. oktober 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.